Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought this as a birthday gift for a friend. She loved and was really pleased with the gift.”

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Posted 4 years ago

“Lovely handmade ceramic mug from Brighton! 💕 It’s for a friend for Christmas who had admired one we had bought during non-covid times ...so pleased to find it again on Trouva!”

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Posted 4 years ago

“The order arrived very promptly ( a Christmas present sent directly to my son's address). Great quality at a good price.”

Trouva 5 star review on 13th December 2020

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Posted 4 years ago

“Good service from start to Finish .”

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Posted 4 years ago

“I buy the climbers muscle rub for my son who climbs at a competitive level. He swears by it after a heavy climbing session.”

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Posted 4 years ago

“Beautiful jute place setting set. At first I thought it was a bit extravagant to pay as much but in terms of quality and workmanship I say they are worth every penny. Beautiful product.”

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Posted 4 years ago

“Excellent range. Swift efficient delivery. Can't rate higher”

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Posted 4 years ago

“Beautiful product. Fast and reliable delivery. So pleased with my wine glasses”

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Posted 4 years ago

“Unfortunately the order was incorrectly selected. One green tomato chutney and two spicy pear were delivered when the order was for one spicy pear and two green tomato chutney.”

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Posted 4 years ago

“It was a pleasure to know I was supporting independent stores in these times of need. The delivery arrangements were a little bit complicated/expensive, but I worked them out in the end and the site helps by separating out your basket. Every single thing I ordered was a total pleasure to receive and definitely would not have been available on amazon!”

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Posted 4 years ago

“My Christmas tree decoration came extremely well packaged,cheaper than EBay and of course the ability to use and support local businesses. I was delighted to find inside a hand written Thank you note for my purchase. I will recommend you to family and friends and in the future use you again. Thank you my decoration has pride of place on my tree.”

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Posted 4 years ago

“Easy to find what I was looking for and goods were dispatched really quickly and arrived safely. Great service! Thank you.”

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Posted 4 years ago

“Was very pleased with their service, despite some delay in arriving, Christmas after all. They were very efficient and kept me up to date. Would definitely use them again.”

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Posted 4 years ago

“Well packed and fast delivery”

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Posted 4 years ago

“Very pleased with my Hare Expresso mugs. Very prompt delivery. Well packed too. Would recommend Trouva”

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Posted 4 years ago

“Fabulous customer service”

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Posted 4 years ago

“Excellent service! Items arrived very quickly. Would definitely shop with TROUVA again!”

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Posted 4 years ago

“I was recommended Trouva, I had no idea they supported independents. Brilliant idea, greater choice on garments, furnishings and quality. I haven’t received the garment yet, also it’s a present, but it was just what I wanted at the right price, I’m sure I won’t be disappointed”

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Posted 4 years ago

“Wonderful website, easy to browse and checkout with lots of payment options. Fast shipping, beautiful packaging and quality items. I bought a little toy mouse for my niece, who I know will be thrilled.”

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Posted 4 years ago

“I bought one a spice mill and another salt mill, on the 10th of this month, one of them arrived damaged, I made the complaint and despite having received several emails so far I am still waiting for the exchange.”

Helpful Report

Posted 4 years ago

Trouva is rated 4.6 based on 4,471 reviews