Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

Write Your review

Tell us how Trouva made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and very quick delivery.. The matches were just what I wanted.”

Helpful Report

Posted 4 years ago

“Very impressed with the ease of shopping online with you. The promised delivery was exceed by coming a day earlier will certainly be looking at your other products.”

Helpful Report

Posted 4 years ago

“Terrible service difficult to get hold of anyone to resolve NEVER would l use this company again!”

Helpful Report

Posted 4 years ago

“First time purchase made here in Trouva. The customer service responded very quickly and I felt well cared. I’ll shop again.”

Helpful Report

Posted 4 years ago

“I discovered this website looking for a specific (USA manufactured) item that I couldn't find in the UK. It was stocked on Trouva at an Austrian shop and I am delighted to have received it without paying transatlantic shipping and tax fees. I'll definitely shop at Trouva again, I love to support independent businesses.”

Helpful Report

Posted 4 years ago

“Orders delivered quickly and arrived in good nick.”

Helpful Report

Posted 4 years ago

“Trouva is terrific. My best friend lives on the other side of the world. I found something perfect for her for Christmas on Trouva. The parcel was delivered with a handwritten note within three days of my order. My girlfriend was so delighted. The product range is exceptional. I showed my husband and he was so impressed with the range and the layout of the Trouva website. Well done! Suzanne in Sydney Australia !”

Helpful Report

Posted 4 years ago

“Item is perfect, thank you very much:))”

Helpful Report

Posted 4 years ago

“Order dealt with efficiently and order delivered promptly, thank you”

Helpful Report

Posted 4 years ago

“Ordered a product that I couldn’t find anywhere else in the UK. It was delivered very fast and in a nice and secure packaging. Very pleased. Would definitely recommend and shop there again myself.”

Helpful Report

Posted 4 years ago

“Unfortunately had a note saying our items were dispatched and should have arrived 5 days ago. Still not received and no telephone number to ring or easy way to find out”

Helpful Report

Posted 4 years ago

“Received nothing .....”

Helpful Report

Posted 4 years ago

“So pleased with my purchase. Delivery and safe packaging was perfect .Thankyou”

Helpful Report

Posted 4 years ago

“Beautiful Vase!”

Helpful Report

Posted 4 years ago

“Everything came on time and nicely packaged. The garland is lovely! Very please with my purchase.”

Helpful Report

Posted 4 years ago

“Rapid delivery and excellent interim contact”

Helpful Report

Posted 4 years ago

“So delighted by our Baubles from dotty home Trouva ! Beautiful packaging personal note and quick delivery! What’s not to like. Thank you .”

Trouva 5 star review on 13th December 2020

Helpful Report

Posted 4 years ago

“Parcel hasn’t arrived yet”

Helpful Report

Posted 4 years ago

“Beautiful vintage champagne coupes, delicate and decadent. Delivered well protected, in perfect condition. Easily ordered, delivered quickly. My first time shopping with Trouva though I’m sure not my last.”

Helpful Report

Posted 4 years ago

“Lovely jug and excellent service!”

Helpful Report

Posted 4 years ago

Trouva is rated 4.6 based on 4,471 reviews