Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,471 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and very quick delivery.. The matches were just what I wanted.”

Helpful Report

Posted 5 years ago

“Very impressed with the ease of shopping online with you. The promised delivery was exceed by coming a day earlier will certainly be looking at your other products.”

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Posted 5 years ago

“Terrible service difficult to get hold of anyone to resolve NEVER would l use this company again!”

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Posted 5 years ago

“First time purchase made here in Trouva. The customer service responded very quickly and I felt well cared. I’ll shop again.”

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Posted 5 years ago

“I discovered this website looking for a specific (USA manufactured) item that I couldn't find in the UK. It was stocked on Trouva at an Austrian shop and I am delighted to have received it without paying transatlantic shipping and tax fees. I'll definitely shop at Trouva again, I love to support independent businesses.”

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Posted 5 years ago

“Orders delivered quickly and arrived in good nick.”

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Posted 5 years ago

“Trouva is terrific. My best friend lives on the other side of the world. I found something perfect for her for Christmas on Trouva. The parcel was delivered with a handwritten note within three days of my order. My girlfriend was so delighted. The product range is exceptional. I showed my husband and he was so impressed with the range and the layout of the Trouva website. Well done! Suzanne in Sydney Australia !”

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Posted 5 years ago

“Item is perfect, thank you very much:))”

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Posted 5 years ago

“Order dealt with efficiently and order delivered promptly, thank you”

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Posted 5 years ago

“Ordered a product that I couldn’t find anywhere else in the UK. It was delivered very fast and in a nice and secure packaging. Very pleased. Would definitely recommend and shop there again myself.”

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Posted 5 years ago

“Unfortunately had a note saying our items were dispatched and should have arrived 5 days ago. Still not received and no telephone number to ring or easy way to find out”

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Posted 5 years ago

“Received nothing .....”

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Posted 5 years ago

“So pleased with my purchase. Delivery and safe packaging was perfect .Thankyou”

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Posted 5 years ago

“Beautiful Vase!”

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Posted 5 years ago

“Everything came on time and nicely packaged. The garland is lovely! Very please with my purchase.”

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Posted 5 years ago

“Rapid delivery and excellent interim contact”

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Posted 5 years ago

“So delighted by our Baubles from dotty home Trouva ! Beautiful packaging personal note and quick delivery! What’s not to like. Thank you .”

Trouva 5 star review on 13th December 2020

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Posted 5 years ago

“Parcel hasn’t arrived yet”

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Posted 5 years ago

“Beautiful vintage champagne coupes, delicate and decadent. Delivered well protected, in perfect condition. Easily ordered, delivered quickly. My first time shopping with Trouva though I’m sure not my last.”

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Posted 5 years ago

“Lovely jug and excellent service!”

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Posted 5 years ago

Trouva is rated 4.6 based on 4,471 reviews