Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,742 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.5

Based on 2,742 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 31st July 2025

Samuel

Trustpilot 1 star review on 29th July 2025

Whatsapp Number: +1 (326) 209-0325 Help Me Recover My Lost Investments

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

160

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trust pilot is not to be trusted and believe they work with the companies being reviewed. I had reviewed a company I had dealings with which is a horrible company (Warwick Estates Property Management). On every website, this company’s reviews are all very bad except on Trustpilot. I received an email from Trustpilot stating the company felt was not happy with the review and I should remove the name of person I dealt with as Trustpilot policy was they could not post that review as a result. I went on their site and took pics of good reviews I had posted of other companies on their site as well as four other examples showing names and wondered why this was any different or was it because it was a bad review? Yells me that they cannot be trusted with honest reviews and want only good ones when truth is, reviews are meant to be personal experiences, good and bad.”

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Posted 5 years ago

“Do not trust Trustpilot!!!!! Read the reviews.”

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Posted 5 years ago

“Good morning I think it's a company that covers thieves delete reviews that don't suit the companies you pay doctorunlock.net Appleiphoneunlock.uk ect”

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Posted 5 years ago

“Thought I could trust TrustPilot but am currently being scammed by the mobile phone sales company "UK Spec Tech" and watching in awe as every honest bad review is hidden and/or deleted before my very eyes and all the good fake ones remain. If TrustPilot was a genuine entity this would have been addressed immediately. Do not trust them! (Or UK Spec Tech!)”

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Posted 5 years ago

“Your app asks for language but the only version of English you offer is American English. That's not what the English speak. We speak English.k”

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Posted 5 years ago

“I was a fan of Trustpilot until very recently. Albeit your site was advertised in conjunction with a company called House of Beauty World in the USA, and I ordered based on the Trustpilot 4.5 rating. Unfortunately the company turned out to be quite a dubious concern and the many poor Trustpilot reviews appeared to be more than the good. If results and figures can be massaged like this, then by association, your concern is in the same boat as the renamed 'House Of Scams'”

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Posted 5 years ago

“The Futon company is first rate. I bought a shelving unit online, they were prompt in telling me how long it would be before I could pick it up, then they phoned to tell me it was in the shop and they carried it to my car. AND the product is even better than I expected. Thank you Futon Co and Team.”

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Posted 5 years ago

“They do nothing about fake reviews.”

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Posted 5 years ago

“They only ever attract negative reviews, so you never get an accurate representation of a product or service.”

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Posted 5 years ago

“Trust pilot keep taking mine and all other victims of glades travel reviews down ? I wonder what's point if cant leave our honest experiences”

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Posted 5 years ago

“trustpilot is possibly nothing more than an elaborate scam, we own and company and they contacted us to take up their paid 500 pounds a month service where we could edit reviews and delete the negative ones if we deemed fit. We refused to take up the offer and within two days over 250 genuine reviews that we spent 3 years collecting were taken down from our business page leaving a handful of reviews . Coincidence i think not . The companies who have the glowing reviews are their customers who pay £6000 per year for the service what is the point of a review site if the company providing the site are manipulating the reviews to push businesses to pay them.”

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Posted 5 years ago

“I have reported a couple of companies (and specifically numerous suspect reviews) which appear to be fraudulently using fake review services but Trustpilot have done nothing about it so the site is plagued with obviously fake reviews. I also had a review of mine reported by the company I was reviewing which does not appear to breach any of the guidelines and yet a month later they are still reviewing it (therefore my review is not live). It's a no brainer that this company is biased towards paying companies rather than honest reviewers. An entirely morally-vacant company.”

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Posted 5 years ago

“I dont trust a word printed in their reviews, I think most of them are false”

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Posted 5 years ago

“I reviewed Rebelle, basically an item never arrived, it got delivered back to them without UPS making an attempt to deliver, I contacted them, told them my address is right, I've been living there for years, no reply, nothing, item gone, they have it back since the 22nd. Gave in my review the item number, the tracking number, the number of the registered letter I sent them asking about my item, so everything they need to verify, then got an email claiming they can't verify my review and it won't count, so small wonder that Rebelle has such great reviews, since Trustpilot is apparently paid to remove bad reviews. I would NOT trust Trustpilot AT ALL, if a company pays they will remove bad reviews”

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Posted 5 years ago

“Created a genuine review going into great detail about serious hazards to life, fire hazards, failings, lies etc that have been ignored by my housing association 'Clarion Housing' only to find it rapidly flagged and removed. No interest whatsoever in my ability to provide evidenceor proof of all this, they only care about appeasing the companies. Trustpilot is not to be trusted at all. A waste of time for anyone trying to post genuine reviews.”

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Posted 5 years ago

“I wrote a negative review against a business that I purchased service from because their service was the most terrible one that I had never encounter. Trustpilot immediately removed my review and ignore my request to put it back up even after I provided evidence that I'm their customer. DO NOT TRUST THIS SITE. they earn money from the business so they don't post real reviews.”

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Posted 5 years ago

“As others said,don’t trust them,they favour fake reviews instead real ones,promoting shady business people.”

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Posted 5 years ago

“I used Trustpilot to get information on a company. The reviews there seemed great and I finally decided to use their services. Turned out their services were terrible and so I wrote my own review on Trustpilot. The first one got flagged and disappeared because the company themselves deemed it to use defamatory terms. So I rewrote another review trying to not do the same mistake and more soberly recounted my experience, just so the Trustpilot Compliance Team would then remove it because as they said: "we've been unable to verify the authenticity of it". But no one asked me before to verify the authenticity of my review. Also, I wrote almost a 2 page long, very detailed review of my experience, so this to me seems very strange as to why my review seemed disingenuous to them.”

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Posted 5 years ago

“Never trust trustpilot . they delete honest reviews and promte and nuture bad business. The worst of the sorst they are .”

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Posted 5 years ago

“I did trust reviews to some extent on Trust pilot but after leaving a bad review for a company that I had problems with I was paid a lump sum to remove I only choose this company because of there outstanding reviews now I know why they pay customers to deleted bad reviews left”

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Posted 5 years ago

Trustpilot is rated 1.5 based on 2,742 reviews