Unique Magazines Reviews

Name: Unique Magazines
Address: 2 Sands Industrial Estate Swalwell , ,, Newcastle Upon Tyne
Rating: 4.39

4.4 Rating 7,468 Reviews

84 %

of reviewers recommend Unique Magazines

Company Reviews

Metrics

4.4

Based on 7,468 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Write Your review

Tell us how Unique Magazines made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still awaiting my magazine. Not a good service.”

Helpful Report

Posted 4 years ago

“delivery, shocking, have had only 1 magazine so far which was late and the 2nd I am still waiting for 3 days late. Can't go out as I am 74 - very frustrating”

Helpful Report

Posted 4 years ago

“Purchased a 3 month subscription 10 days ago but have not yet received any magazines have tried to query why or when I can expect to receive one but unable to get a response impossible to get through just a recorded message .”

Helpful Report

Posted 4 years ago

“Unable to offer a much of a review as it still hasn't delivered the first issue....”

Helpful Report

Posted 4 years ago

“We ordered Take a break as we are confined to quarters. We were told last Wednesday that my magazine was being despatched that day. As of yet we have not received it. So not very impressed really.”

Helpful Report

Posted 4 years ago

“Ordered for an elderly relative and I wasn’t aware how much the magazine actually cost in the shops.... I paid around £1:50 over selling price per issue. Not impressed and won’t be doing again”

Helpful Report

Posted 4 years ago

“The magazines are not getting here on or near the date they should be,it’s very frustrating when I can’t see what’s on telly,I am 80yrs old and housebound.”

Helpful Report

Posted 4 years ago

“Magazine not yet arrived ordered over 1 and a half weeks ago so obviously the weekly magazine I wanted is no longer on sale.”

Helpful Report

Posted 4 years ago

Hello, I can confirm that your magazine was sent on 8th April. It seems it was issue 16 that was sent. If this was not required, please let me know, sarah.johnson@uniquemagazines.co.uk It should arrive with you on Tuesday. There has been a delay with the post with the bank holiday weekend. Kind Regards

Posted 4 years ago

“Took to long for mag to arrive still waiting on one arrivingno contact to tell me whem item is to arrive not very impressed could have bought these in store quicker”

Helpful Report

Posted 4 years ago

Hello, thank you for your feedback. I can confirm you ordered 'next' issue of two magazines. As soon as they came on sale, which were different days they were posted first class to you the same day. I am sorry that you felt disappointed with our service. Kind Regards Sarah

Posted 4 years ago

“I ordered five magazines only 3 have arrived. Payment still taken tried to get in contact understand it’s a difficult time but still no reply. Not sure about ordering again.”

Helpful Report

Posted 4 years ago

Hello, thank you for your feedback. Please accept my apologies that your query has not been dealt with sooner. We are working with very limited staff during this time. I have checked your order and can see that only 3 magazines have been posted. I am very sorry that the other two 'next' issues you ordered did not activate. I will ensure they are posted out on Tuesday for you first class. They should be with you Wednesday or Thursday at the very latest. Kind Regards Sarah, Operations Manager

Posted 4 years ago

“I ordered four of the tv magazine for my dad. The first one arrived one week late, the second one has not arrived. I have been trying to cancel the order for the magazines as I assume it’s not arriving on time because of the pandemic. But I have emailed three times and heard nothing.”

Helpful Report

Posted 4 years ago

Hello, thank you for your feedback. I am very sorry have not yet dealt with your query. We have very high volumes of messages at the moment and are working with limited staff due to the current Covid 19 situation. I can confirm that we have sent 2 issues. I am sorry that they have either arrived late or not arrived. Last weeks editions were posted out 1st class to ensure our customers received them on time. I am going to send you a private email regarding the cancellation. Kind Regards Sarah Operations Manager

Posted 4 years ago

“Overpriced. I bought for Mum during this covid-19 as she can’t get out 76 years old , and I live 4 hours away , and she couldn’t believe it was over double the price. I understand we have e to pay for postage but she was upset about the double + cost. Maybe I missed a first time buyer code or something .”

Helpful Report

Posted 4 years ago

“Far too expensive”

Helpful Report

Posted 4 years ago

“This should be my second week. The first week was good, as my What's on TV arrived in time for the Saturday need. Still waiting for 2nd As I have paid a total over £16 for eight weeks, I am disappointed by its non-arrival. Vivienne Nash”

Helpful Report

Posted 4 years ago

“Vaig sol.licitar en llengua francesa i la vaig rebre en llengua anglesa. Per aquest motiu no vull renovar la subscripció”

Helpful Report

Posted 4 years ago

“La revista m agrada molt. Però jo la vaig sol.licitar en llengua francès i la rebo en llengua anglesa. Per tant és molt difícil per mi d entendre-la. Per aquest motiu no vull renovar la subscripcio”

Helpful Report

Posted 4 years ago

“Love the idea of mum having ‘Ireland’s own’ while self isolating - unfortunately I think we re supposed to be on week 2 now since I was notified delivery wd start and have not received any. Perhaps that might resolve in next few days- if not I ll have to raise a query. Surely NI isn’t that hard to get to?!”

Helpful Report

Posted 4 years ago

“Paid for four one arrived latest one from tomorrow not arrived very disapointed”

Helpful Report

Posted 4 years ago

“Not received magazine yet despite having paid. Is there a delay due to coronavirus?”

Helpful Report

Posted 4 years ago

“Not excellent because it arrives a day later than in the shops. I always used to buy it on a Thursday the day it is on the shelves. It has not arrived today Thursday.”

Helpful Report

Posted 4 years ago

Unique Magazines is rated 4.4 based on 7,468 reviews