Unique Magazines Reviews

Name: Unique Magazines
Address: 2 Sands Industrial Estate Swalwell , ,, Newcastle Upon Tyne
Rating: 4.39

4.4 Rating 7,506 Reviews

84 %

of reviewers recommend Unique Magazines

Company Reviews

Metrics

4.4

Based on 7,506 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Unique Magazines 5 star review on 10th January 2024

Lourdes Gabriela Duran

Unique Magazines 5 star review on 3rd March 2022

Anonymous

Unique Magazines 5 star review on 20th December 2021

Hezlynn Nur

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I enjoy the books very much, however the new price may give me reason to rethink ordering after this subscription runs out. The service I've received in the past has been great. Thank you Wendy Alexander”

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Posted 3 weeks ago

Hi, I am so glad you enjoy your Relax With Art books! I understand there is no longer a discount in price for this subscription. We used to work on behalf of publishers, fulfilling dispatch for them but we now get our stock from them and work independently to fulfil these. This means unfortunately, we can no longer offer the free postage option which was available previously with publishers. Thanks for your understanding and apologies for any inconvenience. Many Thanks, Ellie😊

Posted 4 days ago

“Very good. Very quick, very satisfactory.thank you.”

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Posted 3 weeks ago

This is lovely to hear! I am glad the service is good, fast and up to scratch! Thanks a lot for your kind words. Thanks, Ellie😊

Posted 3 weeks ago

“The magazine is very good however not for delivery to France. Received much too late”

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Posted 3 weeks ago

Hi, I am so sorry to hear this. When we send What's on TV the weekly time sensitive magazines within the UK, we send them on a Tuesday 1st class and expect them to arrive in time for the listings to begin on the Saturday. Unfortunately, we cannot guarantee this service when sending to France. Although they are sent on a Tuesday via priority air mail, it is hard to guarantee the delivery in time for the listings. I am aware this is not ideal but when the magazine leaves us, it is really difficult to control the time scale in which magazines arrive. I am aware your sub has now ended and you may be hesitant to renew, which is understandable. We do not often get orders for TV mags overseas for this reason. I am sorry we cannot send these any quicker and the service included some late issues. This is not the service we wish for our customers. Thanks a lot for your patience and understanding and if you need anything else regarding this, please do feel free to contact me personally: ellie.purvis@uniquemagazines.co.uk. Thanks, Ellie😊

Posted 3 weeks ago

“Helpful and polite thankyou for assistance.”

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Posted 4 weeks ago

I am so glad you found our small personal team both helpful and polite! Thanks a lot for passing on your feedback and leaving us 5 stars. Thanks a lot, Ellie😊

Posted 3 weeks ago

“Very good. You are doing well. Delighted to get Paris Match in my rural letterbox in New Zealand! Good you can do single issues too. Thanks.”

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Posted 4 weeks ago

Thank you so much for leaving a 5 star review Janis! I'm so glad we are able to deliver your favourite magazines straight to your letterbox. Many thanks, Megan 😊

Posted 4 weeks ago

“This was my first order and I highly rate the customer service.”

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Posted 1 month ago

Thank you so much Feroza! We're so happy you chose to order with us and would love to be your 'go to' for all your magazine needs. Many thanks, Megan 😊

Posted 4 weeks ago

“Great range of magazines, good value, prompt delivery and good communication. Very pleased with this provider.”

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Posted 1 month ago

Thank you for leaving such a positive review. We really appreciate your kind words. Many thanks, Megan 😊

Posted 4 weeks ago

“Delivery to EU (Poland) takes more than a week. Postal office locally charges custom processing charge, which makes already high price for EU delivery even higher (I would hope that VAT OSS removes that hurdle...)”

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Posted 1 month ago

Thank you for taking the time to leave a review. I apologise you have been charged customs. This should not occur as all taxes and customs are prepaid before shipping. If you send us any information and receipts you have we can compensate any fees. Apologies, Megan Houseman

Posted 4 weeks ago

“So Far, I haven't received my Magazines yet.”

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Posted 1 month ago

Hi! Your issue was dispatched on the 6th of June 2024, a few days after you placed your order. This can take a maximum of 7-10 working days to ROW although we ask you to allow 30 days before we can compensate for the missing issue. I have emailed you personally so we can ensure to stay updated with the delivery of your magazine and I do apologise for any inconvenience the delays may be causing! Thanks, Ellie :)

Posted 1 month ago

“Good magazines, had a subscription for my wife for several years now, but prices are getting expensive at almost £11 per magazine, maybe last year my subscription gets renewed.”

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Posted 1 month ago

Hi, I do apologise for price increases over the years. I understand entirely that this is not ideal but from a business perspective, cannot be avoided. This magazine is a specialist title and for some time, we worked with publishers to get our customers exclusive discounted prices, as we were working as the distributors of their magazine worldwide. We now get this stock ourselves and do everything in house meaning we cannot afford to do it at that discounted rate anymore. This means our cost must be generated based on the cover price, postage and packaging. We must also take into account the cost to get this from a supplier. I hope this does clear things up and if you need anything else regarding this please feel free to let me know! Thanks so much for your understanding. Thanks, Ellie :)

Posted 1 month ago

“Fast and friendly service !!”

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Posted 1 month ago

This is perfect! I am so glad the service is quick and you found our small team friendly and personal. Thanks for taking the time to leave your feedback. Thanks, Ellie😊

Posted 1 month ago

“I bought an 8 issue subscription to Dolly's Diary and received my 1st issue about a month after subscribing. I was able to pay using pay in 4 and it's been a smooth and easy process so far. If I can afford it by then, I would consider resubscribing.”

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Posted 1 month ago

Hi, I am so happy to hear your feedback! I am thrilled this has been a smooth process and you enjoy the magazine. Thanks for taking the time to leave what you think, as this means so much to us. Thanks, Ellie😊

Posted 1 month ago

“Easy to read, great ideas. Wealth of information. I just love the magazine”

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Posted 1 month ago

I am so thrilled you love what this magazine has to offer! Thanks so much for leaving your feedback and 5 stars on our service. Thanks, Ellie😊

Posted 1 month ago

“I buy magazines for my grandchildren. As l am over 60 years older than them l have come to rely on the staff to help and advise me about suitable magazines. Everyone at Unique Magazines is efficient and friendly especially Ellie and Sarah.”

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Posted 1 month ago

Thank you so much for your review! It's wonderful to hear that we are able to help with your subscriptions. I will make sure to pass on your kind words to Sarah and Ellie! Many thanks, Megan 😊

Posted 1 month ago

“Good communication and delivery was great to Canada”

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Posted 1 month ago

Thank you so much for taking the time to leave a review. We really appreciate your feedback. Many Thanks, Megan 😊

Posted 1 month ago

“I have bought 4 magazines in one same order but I need to paid separately of postage fee for each magazine and when I receive, they are combined in one package and cost is less that I was paid. Should I have refund back.”

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Posted 1 month ago

Good afternoon Edward, Thank you for leaving a review. Postage and packaging are included in the price of products on our website, if multiple issues are in stock at the same time we will dispatch them together for the most efficient delivery. We are currently working towards adapting delivery costs for orders multiple magazines and hope to bring this into action as soon as possible. Apologies for any inconvenience, Megan Houseman

Posted 1 month ago

“I recently subscribed to unique magazines for Daphne's Diary. I rang the subscription team to set it up.The person who took my details was friendly, efficient and helpful. I received the 100th Daphne's diary promptly. An all round great experience. Thanks to everyone involved in sending out the magazines. I'm keen to support independent businesses rather than large multi national corporations.”

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Posted 1 month ago

We really appreciate you taking the time to leave a review. We truly appreciate your support and I will make sure to pass on your kind messages to our whole team. Many thanks, Megan 😊

Posted 1 month ago

“Excellent magazine, excellent service to me here in Canada, plus the person who takes my order always extremely polite and helpful. Thank you”

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Posted 1 month ago

Thank you for so much for your kind words. I'm glad Sarah was able to help you place your order. Many thanks, Megan 😊

Posted 1 month ago

“Unique Magazines are a lovely way to pass the time as well as keeping the mind active; which is most important. I highly recommend these magazines to everyone. They are good quality and full of "teasing fun".”

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Posted 1 month ago

Thank you so much for leaving a 5 star review, Eric. We really appreciate your kind words and recommendation. Many thanks, Megan.

Posted 1 month ago

“Recently purchased the latest edition of Plaza Oumo magazine and website made it easy to place the order. However, the site showed the cover of the previous edition and quoted the Euro edition number which is confusing for people wanting to order the latest version. Tx G. Hodgins. BC Canada”

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Posted 1 month ago

Hi Guy, Thank you for taking the time to leave a review. We update images on our website as soon as we receive the magazine into stock. As we do not have issue 18 of Plaza Uomo in stock yet, the image online is of issue 17. Hope this helps clarify. Many thanks, Megan Houseman. 😊

Posted 1 month ago

Unique Magazines is rated 4.4 based on 7,506 reviews