“The magazine still hasnt arrived and I ordered it over 3 weeks ago, they have said they will send out a replacement but that could take up to 2 weeks”
Hello, I am sorry the magazine you ordered did not arrive, despite us posting first class. We have agreed we will resend the magazine for you. However, we had to order extra stock from our supplier and are waiting for it to arrive. It should be with us within the next couple of days and then the magazine we will resent for you. Kind Regards
Hello, thank you for your review. I can confirm that you ordered 'next' issue. We can only post as soon as the magazine goes on sale. I am happy to inform you the next issue is due on 17th June and it will be posted first class for you. You will get an email informing you it is on its way. Kind Regards Sarah
“We are finding that we receive the magazine any day from Wednesday being the earliest to as late as Friday.
I’m not sure if that is the magazine company’s issue or Royal Mail. I understood that it was ready in print by Tuesday and sent out first class.”
Hello, thank you for your feedback. I can confirm the magazine is posted first class each Tuesday and it is with the Royal Mail from 11am on Tuesday. Hopefully once the Royal Mail catch up it should arrive reliably each Wednesday for you. Kind Regards Sarah
“A great range of magazines, covering so many subjects. An easy to use website with clear instructions. I'm impressed and come back to them again and again.”
“Great service. I have been able to automatically send my grandma her favourite magazine every week, saving her or me any trips out. Very reliable service. Thank you”
“I am so glad to have discovered your magazine Sudoku Grand Masters. It is the only sudoku booklet I have found where all the puzzles suit my capabilities. As I don’t sleep well I am often up in the night doing a sudoku puzzle, which clears my worries away and then I can go back to sleep!
Your service from an online order was very quick and the magazine comes reliably every month. Thank you!”
“I have tried to contact you by phone 3 times and email 3 times if you answered them you will then get an idea as to my opinion of my satisfaction , when you have read them I suggest you come back to me with an answer.”
Hello, thank you for your review. I have searched our system and am unable to locate your emails. I have requested Jessica to give you a call to resolve any issues. Also if you ever have any further problems, please send me an email directly to sarah.johnson@uniquemagazines.co.uk
Hello, thank you for your feedback. There has been a delay in this magazine being published. The current issue is still the issue which came on sale in January. The next issue is not scheduled until 27th October. If you no longer require this subscription due to the delay in the printing schedule, please let me know and I will of course cancel and refund your order. Please email sarah.johnson@uniquemagazines.co.uk and I will be happy to help you. Kind regards Sarah
“Bought for my granddaughter who will be four in August. She loves making all the things in this magazine. I’m sure I’ll be renewing the subscription when this one ends.”
