Hi, thank you for your review. I can confirm that Ellie is looking into this for you and will get back to you by the end of today. I apologise for the delay in receiving your first issue. Kind regards, ^JA
“I am happy that I found that website to send a real english magazine to my niece. It arrived a few days after the date on the website (we are in France and in covid period). Thank you Unique Magazines.”
Hi Julie, thank you for your review. I can confirm that so far, 2 issues have been dispatched out to yourself. A member of our team will be in contact shortly to confirm the address with yourself. I apologise for all inconvenience caused. Kind regards ^JA
“I enjoyed the magazine and the ideas, I would love to order again but it was expensive and while I would love the Christmas book I just can’t justify the expense right now. I look forward to future treats.”
“Very pleased (once again) with the service received from UM. Yes, I raised a query, but it was dealt with quickly and efficiently and Ellie couldn't have been mpre polite, friendly or helpful. Definitely 5 stars!”
“I recently wanted to take out a trial subscription for a new magazine I had never purchased before. £5 for 5 issues. I received an email the following day saying as I had claimed a,similar offer in the past I was no longer eligible for the trial offer bit I could purchase a 6 month subscription for a slightly reduced rate. Surely the whole point of a trial subscription is to see if that magazine is suitable for you, regardless of having claimed another offer in the past. As your magazines cater for a large variety of interests its very poor that you don't allow customers to trail more than one type. Unfortunately you have now lost me as a customer due to this”
“Easy to set up a subscription online. Great to have email confirmation of issues being dispatched. The online chat messaging system has quick response”
“Prompt delivery, however if purchasing more than one magazine the postage cost is not reflected in the cost as all magazines include the cover price and a set amount for postage.”
