Hi, Thanks' for the review. I apologise you did not receive your single issues. I am aware we refunded you for one of these back in November however, we had not been informed that you had also not recieved the issue sent on the 2nd of November. I have refunded this into your account now and I apologise again that you did not receive this. Many Thanks, Ellie :)
“Great customer service. The price is reasonable as we are unable to get to the shops. My 93 year old mum loves her 'What's on TV' mag. Delivery is always early , apart from one week when there was a problem for everyone.”
Hi, Thanks for the review. With this particular magazine title, subscription's always begin with the next issue. In this case it would be number 01. I have left a voicemail for yourself and sent an email incase you would like any further assistance. I hope this help's and I look forward to hearing from you. Thanks, Ellie :)
“I am very happy with your service, but I don't know what happened because I never received the last issue {50}of TV guide from you, which I paid for.”
“Wonderful selection of magazines snd some of them quite difficult to find elsewhere. Great reminder system means I know when my favorite issues are available. Great prompt delivery service and easy ordering. I am a fan!”
Hi, Thanks for the review. I do apologise for this. I am aware we have already spoken regarding this and I have extended your subscription by an issue. Let me know if you need any further assistance. Kind Regards, Ellie Purvis
Hi Katherine, I can confirm that this was posted out on the 6th of November. I apologise that this has not been received. A member of our team will be in contact with you, today - to arrange a full refund for this order. Many apologies! Jessica Austin
“Delighted every month when the latest publication is delivered. During the last nine months when social gatherings have been curtailed have had to eke out the extra leisure time at home to last the month.”
“I have taken the Sudoku Grand Masters for some years now, some issues are more challenging than others and you obviously have a range of compilers which keeps the magazine interesting.”
