Hi, the official on sale date for this was the 18th for December 2020, as stated on our website. This was dispatched first class on the 19th of December 2020 and it should take no longer than 6 working days. Thanks for your understanding. Thanks, Ellie Purvis :)
“Issue I ordered was cancelled due to low stock and I wasn’t contacted about it, realised when I saw PayPal refund and contacted Unique. Second issue they were sending instead ran out of stock then. Why take orders you cannot fulfill?im awaiting the third issue that was apparently sent.”
Hi, I apologise we were not able to provide you with this. We have recently had a new system update, which as expected, has caused some slight error's on the way. We refunded this back on the 25th of November 2020, as soon as we realised the stock could not be fulfilled and I can only apologise that you were not contacted. Thanks for your continued patience and understanding. Kind Regards, Ellie Purvis :)
“i have ordered a magazine over a month ago and it hasn’t arrived yet, even though on the delivery times it said it would only take a week. i contacted unique magazine and then they said it would come a couple of days ago, it hasn’t.”
Hi, the official on sale date for this was the 18th for December 2020, as stated on our website. This was dispatched first class on the 19th of December 2020 and it should take no longer than 6 working days. This mean's it should be with you no later than Saturday. I apologise for any inconvenience caused. Thanks, Ellie Purvis :)
“My wife first read the Cote du Sud magazine on a holiday to Corsica. Subsequently it has been difficult to purchase other than when my daughter went to Paris for her work. After searching the internet I found that Unique Magazines had up to date copies that could be purchased. I placed an order and since then delivery time has been excellent and they keep me informed prior to delivery. Excellent service.”
Hi, Please let us know what we can do to improve the service. From what I can see, Both of your magazines were sent 1st class, the day after the order was placed, back in late November. If you did not receive these, please let us know as we would be more than happy to refund this money into your account or send you two issues for free. Thanks, Ellie Purvis :)
Hi, the official on sale date for this was the 18th for December 2020, as stated on our website. This was dispatched first class on the 19th of December 2020 and it should take no longer than 30 days for delivery to Spain. Thanks for your understanding. Thanks, Ellie Purvis :)
Hi, the official on sale date for this was the 18th for December 2020, as stated on our website. This was dispatched first class on the 19th of December 2020 and it should take no longer than 30 days for delivery to Romania. Thanks for your understanding. Thanks, Ellie Purvis :)
Hi, the official on sale date for this was the 18th for December 2020, as stated on our website. This was dispatched first class on the 19th of December 2020 and it should take no longer than 6 working days. Thanks for your understanding. Thanks, Ellie Purvis :)
Hi, the official on sale date for this was the 18th for December 2020, as stated on our website. This was dispatched first class on the 19th of December 2020 and it should take no longer than 30 days for delivery to Germany. Thanks for your understanding. Thanks, Ellie Purvis :)
“-minimal communication at the time of purchase and later to let you know that your first magazine will arrive in more than 3 months
-paid for a subscription in mid-November and I need to wait until March 2021 to receive my first magazine”
Hi, I apologise that this title is not being published untill March 2021 but unfortunately, we have very little control over this. If you do not wish to wait, You are more than welcome to request a cancellation and get a refund applied to your account as soon as possible, but please let us know. In regards to the communication at time or purchase, we always send a confirmation email informing you of details of delivery. We are also open Monday-Friday, 9:30am-4:00pm incase of any customer queries, Via telephone or email. I hope this help's and I apologise for any inconvenience caused. Many Thanks, Ellie Purvis :)
Hi, the official on sale date for this was the 18th for December 2020, as stated on our website. This was dispatched first class on the 19th of December 2020 and it should take no longer than 6 working days for delivery. Thanks for your understanding. Thanks, Ellie Purvis :)
