Hi Hazel,
I am so pleased that your mother liked her magazines - I am so pleased that you have renewed and that you are happy with our service.
Thanks - Alex!
Hi Vivienne, thank you for your review and rating! We are glad to hear that you were able to easily order from us and that you had experienced a fast delivery and dispatch! - Jessica :)
“There were several problems with my subscriptions but the staff that I contacted by email or phone were friendly, very helpful and solved the problems quickly and efficiently.”
HI Marilyn, thank you for your review and rating. We are glad to hear that our team were able to help solve the problems you were experiencing! - Jessica :)
“Delivery’s very haphazard and unreliable, but that’s probably not their fault. However, their lack of monitoring of the postal carriers performance could be improved”
Hi Eileen, thank you for your reviews and rating. I am sorry to hear that your deliveries have been sporadic. I can confirm that we send out Take a Break on the same day each week. The Royal Mail always picks this up at the same time each week and it is then dispersed out to sorting offices.
Unfortunately we are unable to monitor this, as it is out of our hands. However, we will compensate our customers for late or missing deliveries when informed. I hope this helps! - Jessica :)
Hi, thank you for your review and rating. Unfortunately, we are not the publishers of this magazine and therefore cannot sell the magazine for the same price. Our cost also includes the postage and packaging costs too. I hope this clarifies our price! - Jessica :)
“I am a new customer of two months. So far very efficient and much easier than trying to buy/find the puzzle books in the shops. You also save money on a yearly subscription need I say more. Big fan!”
Hi, thank you for your review and rating! We are so glad that you are enjoying the subscription and service! Your feedback is appreciated! - Jessica :)
“Years ago, I purchased a newsstand copy of AD as at that time the AD magazine had a lot of luxury decor. I have not been able to find it on the newsstand even at Books A Million so I decided to subscribe.”
Hi Andy, I hope you are well. I can confirm that as we are not the publisher we need postage costs and also the packaging. The publisher can include all of these within their heavily discounted prices as they are the publisher. Whereas we also have to purchase the magazine.
If you would like to discuss this in any further detail, please do not hesitate to contact me - jessica.austin@uniquemagazines.co.uk
Thanks! - Jessica :)
Hi Peter, I can confirm that you have chosen a publisher title. These titles can take 4-6 weeks to be processed and begin. We will obtain a start date for you, when we have this a member of our team will be in touch :) - Jessica
