Hello, thank you for your feedback. I am sorry that your grandson has not yet received his first magazine. I can confirm that Kick magazine is sent directly from the publisher and it can take up to 6 weeks to start receiving issues. The latest issue came on sale on 9th April, please can you let me know if this issue has not yet been received. Please send email to myself sarah.johnson@uniquemagazines.co.uk and I will get this resolved for you asap.
“Well, I can be brief about this: until today april 7, I haven't received my already paid for product!!
So, would appreciate follow up on the delay, please.”
Hello, thank you for your feedback. I am sorry to hear the magazine has not yet arrived. I can confirm it was posted first class to France on 30th March. Delivery usually only takes 5-7 working days. However, the Royal Mail have informed us that there are significant delays to certain countries and France is one of them. Please view https://www.uniquemagazines.co.uk/Pages/InternationalDeliveryUpdates to find out more. I have noted your order to state that it has not yet arrived. Please can I ask you to allow more time for this magazine to arrive due to current circumstances. Kind Regards Sarah
“I ordered 2 comics for my 2 great great nieces who are sisters . I had hoped they would receive them at the same time at they were both 2 Per month over the next 3 months.
Great way to give the little ones an Easter gift as we are all staying at home.
Thank you to all the staff stay safe”
“My 91 year old aunt, in total isolation and unable to access her favourite tv listing magazine, living 20 miles away so I arranged home delivery for her and you responded with such speed. I cannot thank you enough - lifesaver!!”
