“When the pandemic broke out and I was forced to obtain everything online, there seemed to be no way to obtain a regular supply of my favorite sudoku book - the
Bromleigh House "Pocket Sudoku Collection" - through the post. Then, after several unsuccessful browsing sessions, I suddenly discovered Unique Magazines and have received every issue since without fail. I would happily recommend them.”
Hi, This is a brilliant review! It is so lovely to know that when you were struggling to find a reliable site , we were able to be of assistance. This past year and a bit has been pretty awful so hopefully, our magazines and service has helped spread a bit of positivity! Thanks again, as you have made our day! Kindest Regards, Ellie :)
“Very pleased with our subscription. Unique Magazines have always helped us with any query. Renewal of subscription has always been very straightforward.”
Hi there ! Thanks so much for this amazing review. We are so glad we could help, when needed and you have found the system easy to use. This makes all the difference, when it comes to re ordering your magazine! Thanks again, you have made our day! Have a great rest of your week and weekend. Many Thanks, Ellie :)
“Efficient and prompt service.
Disappointing that a magazine subscription to Automobil Sport does not attract a discount or free Postage!
Otherwise excellent service , thankyou.”
Hi, Thanks for the lovely review on our service ! In regards to the pricing, we must consider the cover price of the magazine, the postage per magazine, packing and of course, they are delivered to your door. We also compensate whenever there are issues or late deliveries etc. Thanks again for this fab feedback, Ellie :)
Hi, I do apologise but we have no control over when issues are released by publishers. This issue will go out 1st class on the 15th of July and you should receive it very soon after! I am so sorry for any inconvenience and if you need anything else, please contact me directly; ellie.purvis@uniquemagazines.co.uk Thanks, Ellie :)
“I have subscribed to Sudoku Grand Masters for many years now, and look forward to each issue. I have very much appreciated of late the emails you send informing me that the issue is on its way. It adds to the pleasure. Thank you so much for a very efficient service.”
Hi , Thanks for this ! This is a brilliant review and we are so happy that you enjoy using our service. Our customers are so important to us and we are thrilled to hear you are satisfied! Thanks a lot and enjoy your week. Thanks, Ellie :)
Hi, How fab thanks so much ! It is so nice to hear that this arrived so quickly, as I am aware your delivery is all the way in the Philippines. Thanks a lot for the positive review and please enjoy the rest of your week! Kindest Regards, Ellie :)
“I ordered a magazine called inside crochet. It always comes with a small gift and is double wrapped in the newsagent.
I have received two copies - both in a white envelope with all wrapping removed and gift gone. I wish unique had told me they would remove this when I ordered. What happens to the giveaway? Do they just souvenir it? Disappointed and I want to cancel.”
Hi, I am so sorry to hear this and can confirm this order is dispatched by publishers. I have been in contact with them, to find out some more info and will drop you a personal email to explain the process or resolution of this. Thanks a lot for bringing our attention to this and I apologise for any inconvenience. Kind Regards, Ellie :)
Hi, This is brilliant to hear ! I am so glad this arrived both quickly and in good condition. Thanks so much for this and enjoy your day. Many Thanks, Ellie :)
Hi, I am so sorry to hear this. It seems this payment was done online and selected to begin with the June-July issue, which we recently had in. I am going to investigate this a little further and please expect a personal email regarding this, in the next hour. Thanks a lot for your patience and understanding. Kind Regards, Ellie :)
Hi, Thanks a lot for this. We aim to make these services easy, yet effective and I feel like we have achieved this greatly! Thanks again , this means so much. Kind Regards, Ellie :)
“My magazines always arrive very quickly, faster than other magazine companies, the prices are also much cheaper too. it easy to use just click and your away.”
Hi there ! This is so fab to hear. We love hearing that the delivery is super speedy and that 1st class delivery is improving, since last year. We aim to make affordable and easy access to our products and it is brilliant to know this pays off. Thanks again for this and I hope you have a lovely weekend. Many Thanks, Ellie :)
“I wanted a particular cover option and Ellie emailed back advising me to call to place the order so I'd get the cover option I wanted. I was really pleased when I called and she had put it aside for me, as it was the only copy. Ellie was friendly, helpful and professional, and my magazine arrived a couple of days later. Highly recommended - many thanks!”
Hi, Thanks so much for this lovely feedback! I am so happy I could help with this, providing you with the cover and experience that you wished for. We always try and exceed customer expectations. This review means so much to me and you have really made my day! Enjoy your week and please let me know if you need anything else in future. Kindest Regards, Ellie :)
Good Morning😊 Thanks for this brilliant review. These 3 things mentioned are really important to us and it is so nice to hear we achieved these effectively. Please have a lovely day and let us know if you need anything. Kindest Regards, Ellie !
Hi, Sorry to hear this. I have dropped you a personal email to resolve this matter. In regards to the prices, we must consider a number of factors such as cover price, postage via air mail, packaging, weight and the ability to compensate for the magazines, where needed. I do apologise for any inconvenience and look forward to hearing back from you. Many Thanks, Ellie :)
“Arrived in time for a birthday suprise at the start of the pandemic and meant we could be sure to have it even when not going in shops. Very helpful customer service when I've had questions. Would have definitely continued the subscription if publishers hadn't completely changed the magazine content.”
Hi, so glad to hear this! We are so happy that the mag arrived in time and our customer service has been efficient and helpful. I apologise regarding the content and unfortunately, we have no control over this as we are not publishers. Thanks again for the lovely comment and I hope you have a fab day! Thanks, Ellie :)
“Very keen prices compared to competitors. I took out a subscription as a gift for a friend 4 weeks ago but I have no way of knowing if the first issue has been delivered unless I hear from the recipient which I have not
Is it possible to track delivery?”
Hi, Thanks so much for the review. I tried calling on the 8th of June regarding this, to inform you of the status at current. The individual informed me they were busy and would call back but so far, I have had nothing. Please call us on 0345 303 6750 between 9:30am and 4:00pm, Monday to Friday and we can discuss this further. Thanks again for the lovely review about our prices. Kind Regards, Ellie :)
Hi, I appreciate this feedback. I have dropped you a personal email to resolve this and ensure I can answer effectively. I do hope this is ok and I look forward to hearing from you. Thanks, Ellie :)
