“I have just come off an 'on line live chat' to try and find out where my order is and I did not even get an acknowledgment, so after 5 texts gave up. Not at all impressed with on line service.”
Hello, I am very sorry you did not get an answer on the live chat. Due to having a small customer service team we have now closed all customer service channels apart from email. This can now ensure all queries are in one place and are answered in date order. Due to having such high volumes of calls, live chat and emails it was to difficult to keep all running as normal during this time. I can confirm that your subscription will begin with the next issue which is due around 9th June. As this is a bi monthly magazine and the current issue sold out almost straight away, all new subscriptions started with the next issue as no stock was available. Kind Regards Sarah
Hello, I can confirm the magazine was posted to Singapore on 14th April. There have been delays with the post worldwide. If this has still not arrived please email enquiries@uniquemagazines.co.uk to let us know. Kind Regards Sarah
“Good Quick Delivery at a Good price glad I don’t have to miss out on my Utd Magazine in these times of Lockdown thanks to Unique Magazines - Recommended”
“My Grandson,who lives in Iceland, really
looks forward to receiving his Horrible Histories magazine. They have arrived on time. Any contact by phone with the staff has been most helpful. Equally during lockdown the website has been easy to use and I have been able to renew my subscription.”
“Placed my order three days ago and it arrived today. Super fast delivery (even despite the current pandemic) and easy ordering - will definitely be placing future orders!”
“A few teething problems at the start but this has now been resolved and I'm really happy with my weekly subscription especially during this time when its difficult to go to a shop and buy Take a Break which I've bought every week for many years. I would definetely recommend +++”
“I've made a request for 13 weeks of a magazine that I'm unable, through age and medical issues, to visit a shop to buy. The first of my 13 weeks arrived so quickly. I am so pleased and I did receive a very friendly email from a lady at Unique. Thank you so much.”
