“I haven't received my first issue yet, but with the world being wacky, it's very understandable! I did indeed send a question along to you guys and I got back a very speedy, super polite and informative reply! So far, the customer service is fantastic!
Be safe and well. Sending positive vibes from Canada.”
“Received my very first Daphne’s Diary magazine. Love it.
Beautiful illustrations, plenty of interesting content and good quality paper (love the texture).
Delivery was very quick and arrived in good condition. Correspondence with Unique Magazines is excellent.
Slightly pricey with postage but think it is worth it.”
“This is the sixth year I have purchased the subscription for 12 months TV Times to be delivered weekly to my Elderly Brother.
This is a gift that keeps on giving. He looks forward to it dropping through his
letter box each week.
Purchasing was so easy just a telephone
call. Everyone at Unique Magazines is so helpful and they are there throughout the year to answer any queries.
Very satisfied customer and recipient.”
“I ordered a kiddies magazine for my grandson. It was for 12 months starting Jan 2021. He loves his football, so starting in the new year he will receive the first copy of 'Kick' and a new copy each month.
I was very pleased to hear from him that the first copy arrived early on the 29th Dec. He was very pleased .
Thank you”
“I have this sent to my mum who is 93 and has spent this year alone. The TV is her companion and apart from a week in December it has always arrived on time. Thanks for all your hard work.”
“I ordered a copy of a magazine in early December. I live in Canada so was prepared to have a delay in it arriving, but the only notification I have received from you is that because of Covid the magazine will not be mailed for an indefinite period in time. If it was mailed just after I ordered it, and I am assuming it wouldn’t take that long to process my order because you took my payment right away, it would be nice to receive a confirmation that the issue had indeed been mailed. Instead, I got a notification a week before Christmas saying it is indefinitely suspended. As a customer, I would appreciate receiving more information on my specific order and not a generic notice. So I have no way of knowing if my magazine is already on its way, or if I am able to cancel my order. I do understand that Covid has thrown a wrench into things, but I think that when you take my money you should be able to be in contact with me personally and let me know what’s happening. Thank you.”
Hi, thank you for your review. I apologise that you did not receive your dispatch notification. I can confirm that your issue was dispatched on the 1st of December. We do have to advise customers that orders may take between 6-12 weeks to arrive outside of Europe. Unfortunately this is due to increase in costs that we could not absorb to send via air mail and therefore all mail is sent via sea freight. I do apologise for all the inconvenience caused. I hope your order arrives soon! Kind regards, ^JA
“Im extremely happy with Unique Magazine. Rather than the expense of paying for a yearly subscription, as is usually a requirement when buying a subscription, with Unique Magazine I'm able to buy month by month which is just ideal for me. Customer service is first class also with queries being answered within 24hrs in some cases. Not much more I can say except I highly recommend buying your magazine subscription from this company.”
Hi, I do apologise for this. This title was in the process of changing their name to 'Simply Scandi' and now this is complete, they have confirmed the next issue will be the spring edition. This will get to us on or around the 28th of January 2021 and I do hope this is okay. Thanks for your patience and if you wish for any further information, please contact us on: enquiries@uniquemagazines.co.uk. Thanks, Ellie :)
Hi, I am really sorry to hear this. I have sent you a direct email to resolve this and do hope this help's. Thankyou for your understanding. Thanks, Ellie :)
“I preordered a magazine and it was sent out the day it came out. Everything was fine. Shipping to Germany was just about 1,5 week even though it was the Xmas holidays. Only thing I was missing was a shipping notification but apart from that I'm satisfied and would order definitely again. Thank you.”
