“I am absolutely delighted with Unique Magazines as I'm unable to get to shops to buy the magazine due to self isolating.. One is always kept updated on when the latest issue is one its way as well as when needed to renew.”
“I was generally pleased with the service from Unique Magazines. One week it was late arriving. When I emailed them, they apologised and extended my subscription.”
Hi , I am sorry to hear this. When you placed this order, the current issue was no longer in stock. This mean's your subscription would naturally begin with the next issue. As this magazine is Bi-Monthly, it the next issue is due t on the 18th of March 2021, being number 18. I do hope this is okay and if you have any further enquiries, please call us on 0345 303 6750. Kind Regards, Ellie :)
“Poor customer services - messaged 3 weeks ago saying a double payment had been taken for a voucher I purchased, and included screen shots for ease of reference. Still not received refund and various emails remain unanswered.”
Hi, I am sorry to hear this. We have had a large increase of enquiries over the past few week and are working extremely hard to get these resolved. I can see you contacted regarding this double payment. I understand my colleague Jessica ,was the one who you spoke with and so she will get this resolved this afternoon for you. I apologise for the delay and we will ensure this refund is resolved. Thanks, Ellie :)
Good morning, thank you for your review. When placing your order, this was chosen, to begin with issue 32. This is due on the 18th of March. You will receive a dispatch notification via email when this is on its way to you.
I hope this helps! ^JA
“I give Unique magazines 5 out of 5. They have given an excellent service. However, I have not had any magazines for a couple of weeks now which I presume is because of the new Brexit rules. Hopefully my next edition of my magazine will arrive soon.”
“Subscription was purchased on the 24th dec for weekly magazine delivery, nothing’s been received so far (22nd Jan) - pathetic service for the amount of money charged”
Good morning, thank you for your review. I can confirm that due to Brexit, we are unsure as to what is happening with foreign magazines. No where in the UK (unless working directly with the publishers) are receiving any foreign magazines in at the moment. We were not aware that this would be a problem, or that this would happen. We are in contact with suppliers at this moment in time to discuss what will happen in the near future. As soon as we have the relevant information we will be sending an email to all our subscribers. Kind regards, ^JA
Hi Pamela, thank you for your review. Please let us know if you are having any delivery problems - you can email me here jessica.austin@uniquemagazines.co.uk - hopefully we can work to a resolution where we can get 5 stars! Kind regards Jessica
“We purchased Bella for our daughter for Christmas. I have take a break subscription I’ve had a couple of hiccups but overall it’s ok .I wanted to buy take a break pets issue 3 but I couldn’t find it was disappointed”
