“I’m very happy I chose Unique magazines to subscribe to my favourite magazine while I can’t get out to the shops to buy it for myself due to lockdown.
I appreciate an email that tells me that my magazine will shortly be arriving, mine is printed in Germany so has been subject to delays recently.
It’s easy and quick to renew my subscription. Thank you.”
“Ordered 12 months subscription of Thoroughbred Owner and Breeder on 9th December 2020 as a Christmas gift. It still has not been received, and no further communication received from you either. Can you please advise?”
Hi , I am sorry to hear this. I can confirm I have emailed our suppliers regarding this, to find out when the next issue is due to get to us. I will be back in touch via email tomorrow morning and I do hope this is okay. Thanks for your patience , Ellie :)
Hi Miriam. Thankyou so much for the feedback, it means a lot to us. We are glad to hear you are enjoying your Sudoku Grand Masters magazine. Have a brilliant week. Thanks, Ellie :)
Hi, I do apologise that nothing has been recieved. This magazine should be on its way to us from suppliers and it should be dispatched out this week 1st class. I appreciate your patience and if you do not wish to wait, please drop me a personal email to get a refund processed. ellie.purvis@uniquemagazines.co.uk. I apologise for any inconvenience caused. Thanks , Ellie :)
Hi, It is brilliant to hear your deliveries arrive on time, especially during difficult times for the royal mail! We appreciate your feedback and hope you have a lovely day. Thanks, Ellie :)
Hi, I apologise that this has not been recieved. Currently, the Hola! publisher has stopped sending in copies due to Brexit, we've given them the relevant information they need to start sending in copies so we can get these dispatched to all customers.
It is with Hola! magazine to sort at the moment so we are just waiting to hear about what their next steps are. We are hoping to receive this back in as normal very soon.
I can see you purchased a single issue and If you do not wish to wait, let me know on my personal email where I can get a refund processed for you ; ellie.purvis@uniquemagazines.co.uk. Thanks for your patience and I apologise for any inconvenience caused. Thanks, Ellie :)
Hi, I am sorry to hear this. I have dropped our suppliers an email to ask when this next issue is due, so I can provide you with a certain start date. I will be back in touch with you via email by the Morning to inform you of this. I appreciate your patience. Thanks again, Ellie :)
“Jigsaws, reading, binge watching box sets and Sudoku are what keeps us going through this horrible lockdown so it's nice to have a dependable and regular supply of new puzzles”
Hi, Thanks for the feedback. Times are difficult at the moment and so it is nice to hear our puzzles are keeping you busy and productive! Stay Safe and thanks again, Ellie :)
“My grandson looks forward to receiving his copy and thoroughly enjoys the activities, artefacts sent and content. It’s informative and fun so he retains a lot of knowledge. Thank you.”
Hi, Thanks for the feedback. We love horrible histories magazine and it is glad to hear your grandson does too! Your right, as this is a perfect mix of informative and fun. Have a lovely week and your very welcome. Thanks, Ellie :)
Hi, I am sorry to hear this. The next issue of Vogue German is No 3 and this is due on the 25th of February 2021. I do hope this is okay and if you have any more queries or do not wish to wait, please get in touch via my personal email; ellie.purvis@uniquemagazines.co.uk. I appreciate your patience and apologise for any inconvenience caused. Thanks, Ellie :)
“Magazines arrived promptly. Useful to get an email each time one is despatched as I bought these as gifts so I know when the recipient is getting a delivery.”
Hi, I am glad to hear these are arriving promptly, especially with difficult times at the moment. I hope Mr Meyer continues to enjoy his Paw Patrol magazine! Have a lovely week and stay safe. Thanks, Ellie :)
“It was a treat having them delivered to my door especially during the bad weather , but rather expensive at £2.50 each magazine instead of £1.10 in
the shop . I would however do it again if necessary .”
Hi, Thanks for the feedback. We understand there is a slight price difference but this is so we can include 1st class postage and packaging in our subscription prices. This gets your magazine delivered directly to your door and if there are any problems, we are always happy to compensate in any way we can! We appreciate the review and are glad to hear you would consider ordering with us again in the future. Have an amazing week and stay safe. Thanks, Ellie :)
Hi, The first issue of Fireman Sam was dispatched on the 25th of January 2021. This should most definitely be with you by now and I do apologise, as I assume it has gotten lost in the post. I will get this issue resent today for you and I do hope this is okay. Please get in touch is this has not arrived within a maximum of 15 days. Thanks for your understanding, Ellie :)
