Hi Kirsten,
I'm very sorry to hear that you havenāt received your May issue and completely understand how frustrating this must be, especially without tracking information.
Iāve raised this with our representative at the courier service to see if they can provide any further insight into the delay. In the meantime, Iāve extended your subscription by one issue to make up for the missing copy.
Thank you for your patience, and once again, I sincerely apologise for the inconvenience.
Kind regards,
Jessica
Customer Experience Specialist
Hi Jude, Thank you so much for your kind words!
Weāre so glad to hear youāre enjoying the magazine. It means a lot to know itās making an impression. We really appreciate your support, and happy reading!
Best regards, The Unique Magazines Team
Hi Jane,
Thank you for getting in touch!
Iāve looked into your order for Easy Food magazine, and it looks like you selected to start with the Summer Issue, which is scheduled to go on sale on 23rd May. Thatās why it hasnāt arrived just yet, but it should be with you soon!
If you have any other questions or need help with anything else, feel free to reach out to us at enquiries@uniquemagazines.co.uk. Weāre always happy to help.
I hope this clears things up!
Kind regards, The Unique Magazines Team
Hi there, Thank you for your lovely review!
Weāre so pleased to hear that ordering was easy, your magazine arrived quickly, and in perfect condition. Itās great to know we could help you find an issue that was hard to come by! We really appreciate your support and hope to see you again soon.
Best regards, The Unique Magazines Team
Hi Ana, Thank you so much for your fantastic review!
Weāre thrilled to hear youāve had an excellent experience with us. Your recommendation means a lot and we truly appreciate your support. Looking forward to serving you again soon!
Best regards, The Unique Magazines Team
Hi there, Thank you so much for your kind review!
Weāre really glad to hear you're enjoying the quality of our products and making the most of both your subscriptions and extra puzzle book purchases. We appreciate your patience with the delivery times. Weāre always working to keep our service as efficient as possible. Thanks again for your support!
Best regards,
The Unique Magazines Team
Hi Helen, Thank you for your lovely feedback!
Weāre so glad to hear the gift was gratefully received. What a thoughtful present! If we can help with anything else in the future, donāt hesitate to get in touch.
Best wishes, The Unique Magazines Team
Hi Wyaneeta,
Thank you for your lovely review!
Weāre so pleased to hear youāre happy with your purchase and our service. Your kind words about the speedy delivery and communication mean a lot to us. We look forward to serving you again in the future. Thank you for choosing Unique Magazines!
Best regards, The Unique Magazines Team
Hi Vivien, Thank you so much for your lovely review! We're so pleased to hear that you find our service reliable and easy to use, making things simple and convenient is exactly what we aim for. We really appreciate your support! Kind regards, The Unique Magazines Team
Hi Patricia, Thank you so much for your kind review! We're really pleased to hear that you're enjoying Psychic News. If there's ever anything else we can help with, don't hesitate to get in touch.
Warm regards, The Unique Magazine Team
Hi Sarah, Thank you so much for your kind review! Weāre glad to hear you found what you were looking for and that it arrived quickly and well-packaged. We really appreciate your support and hope to see you again soon! Best wishes, The Unique Magazine Team
Hi Stella, Thank you for your feedback, and we're sorry to hear that youāre unhappy with the delivery time and postage costs.
We always aim to get magazines to our customers as quickly and efficiently as possible. Some titles are imported or released on specific schedules, which can occasionally lead to delays beyond our control. As for postage, we charge the lowest possible rate based on delivery method and packaging, while ensuring items arrive in good condition. We appreciate your comments and will continue working to improve our service. If thereās anything specific we can help with regarding your order, please donāt hesitate to get in touch.
Best wishes, The Unique Magazines Team
Hi Wayne, Thank you for taking the time to leave a review.
Weāre very sorry to hear that you didnāt receive your order. We always aim to meet our customersā expectations, and when issues arise, such as delays or stock going missing in transit, we do our best to resolve them promptly. In your case, our team did reach out regarding your Metal Hammer magazine order, which unfortunately was lost in transit from our supplier. While this is out of our control, we understand how disappointing it must be, especially if you were hoping for a specific cover.
We have already processed a full refund for your order, and we truly regret any inconvenience caused. If youāre still interested in the 'Ghost' cover, you may have some luck via resellers, hereās a link to a few listings on eBay that may be helpful: https://www.ebay.co.uk/sch/i.html?_nkw=metal+hammer+magazine+ghost&_sacat=0&_from=R40&_trksid=p2332490.m570.l1311
We genuinely hope to assist you again in the future. It would be a shame to lose a valued customer over something we were unfortunately unable to control.
Best wishes, The Unique Magazines Team
“Living in the Netherlands, I ordered a magazine. It took a bit longer than expected to arrive. After mentioning this to Unique Magazines, Jessica from the team reacted to my mail immediately and assured me the magazine would be delivered. And it did! So I do recommend Unique Magazines: beautiful magazines, easy to order and pay and they respond very quickly when you send them a mail. Thank you very much and until my next order š!”
Hi there!
Thank you so much for your lovely message, it truly made our day! Weāre so pleased to hear that your magazine arrived safely and that you were happy with the service you received. Itās always our goal to make sure every customer feels supported, especially when delays happen, so Iām really glad I could assist.
We truly appreciate your recommendation and kind words, and we look forward to helping with your next order! Thanks again, and take care.
Warm regards, Jessica
“As sent to Ellie in February and again in December 2024!
āLoving the history and esp. the photos and stories from individual owners, although mainly US-based... starting in 1950, my grandfather and father have owned more than 10 - grandfather starting with a 300 in 1953-4, Dad a 220S in 1960. Dad had 8 various models plus a 280SL Pagoda for Mum, and I have had 5, from a 280E in 1979 to an E500, AMG ML63 to an E200 (a story there!) and now happily a GLC300. Love 'em.ā
Dad's others were 250SE, 2x280SE, 300 SEL 6.3, 350SE, 280CE. finishing with a 1981 450SEL 6.9, sold in 1997 for UKĀ£10,000 in 1997. Eek!”
Hi John, Thank you for sharing your wonderful family history with Mercedes-Benz. It's clear the brand has been a real passion across generations in your family. Stories like yours truly bring the community to life. Wishing you many more happy miles and memories ahead! Best regards, The Unique Magazines Team
Hi Carol, Thank you for your wonderful review! We're so pleased to hear you were happy with our service and that your purchase arrived quickly and safely. We really appreciate your support and look forward to serving you again soon! Best wishes, The Unique Magazines Team
Hi Joyce, Thank you so much for your lovely feedback. We're delighted to hear that our service has made things a little easier for you. It's wonderful to know we can help you continue enjoying your favourite magazines without the need to travel. If there's ever anything more we can do to support you, please don't hesitate to let us know! Best wishes, The Unique Magazines Team
Hi Duane, Thank you so much for your lovely feedback. We're thrilled to hear that you're enjoying your order!
If there's anything else you need or if we can help with anything in the future, just let us know. Best wishes, The Unique Magazines Team
“Received garden planting calendars magazine - but its just full of pretty pictures and recipes - only one m calendar but not very detaiked nor extensive info disappointing”
Hi Eileen,
Thank you for your feedback, and weāre sorry to hear that you were disappointed with the Garden Planting Calendars magazine. We understand how frustrating it can be when a magazine doesnāt meet your expectations. While this title includes a mix of seasonal gardening inspiration, recipes, and visual content, we appreciate that you were hoping for a more detailed and comprehensive planting calendar.
Your comments are valuable, and weāll be sure to pass them along to the publisher for consideration. If youāre looking for a gardening magazine with more in-depth planting guides and practical advice, feel free to browse our full range of gardening titles here: https://www.uniquemagazines.co.uk/Featuring/Gardening
Hopefully, you might find one thatās a better fit for your needs.
Thank you again for taking the time to share your thoughts. We really appreciate it.
Best wishes, The Unique Magazines Team
Hi Amanda, Thank you for taking the time to review our service.
Customer feedback is always appreciated, and weāre so pleased to hear that your orders arrive on time and that our team provides clear communication throughout the delivery process. We hope to continue delivering this level of service and reliability for you in the future.
Best wishes, The Unique Magazines Team
