UroTuning Reviews

Name: UroTuning
Address: 9270 E Columbus Dr, Suite 113, Tampa, Florida
Rating: 4.67

4.7 Rating 15,351 Reviews

91 %

of reviewers recommend UroTuning

4.7

Based on 15,351 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Urotuning Reviews Downpipe was super easy to install and sounds great! Everything fit perfect. Installed in less then an hour

Visit Website

Phone:

8134447021

Email:

support@urotuning.com

Location:

9270 E Columbus Dr,
Suite 113,
Tampa
Florida
33619

UroTuning 5 star review on 4th July 2025

Frankie D

9993

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parts are listed wrong for the vehicle i needed.”

Helpful Report

Posted 3 years ago

We are very sorry to hear that the part you received may have been listed wrong. Are you able to provide us with more information at Support@urotuning.com? We would be more than happy to help get this resolved.

Posted 3 years ago

“Ordered a radiator with uro tuning and when I received it it was cracked it’s been 2 weeks and still have not received any info on how to exchange or get my refund horrible customer service”

Helpful Report

Posted 3 years ago

We are very sorry that the item arrived at you damaged. As per our email, we filed a claim with FedEx as the item was damaged in shipping. This investigation can take 2-3 weeks for FedEx to resolve. We will make this right for you and continue our support via email.

Posted 3 years ago

“OBD doesn’t seem to connect with my laptop”

Helpful Report

Posted 3 years ago

We are very sorry to hear that this part is not working for you. Please contact us at Support@urotuning.com as we would be more than happy to make this right.

Posted 3 years ago

“They have good stuff but some of they could use a lil more description on some of the products and more pictures.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review. We apologize for any confusion when placing your order as the engine cover you ordered does state "NOTE: Will require 3M tape to attach Carbon cover to existing engine cover"

Posted 3 years ago

“The bolts are supposed to be torqed for 44 ft pounds of pressure and then an additional 180° Of rotation after 44ft pounds have been reached. These bolts didn’t even make it to 44 before they broke. I expect a return and am very disappointed with the overall quality that you have provided.”

Helpful Report

Posted 3 years ago

We are very sorry to hear that the bolts broke, these are genuine bolts from Audi/VW direct. Are you able to confirm if you were torquing the flywheel bolts to this spec? Or were you attempting to torque the pressure plate bolts to 44ft/lbs? The pressure plate bolts should be torqued to 22ft/lbs. Please feel free to contact us at support@urotuning.com as we would be more than happy to help get this resolved!

Posted 3 years ago

“Wrong wheels n haven't got my problem solve.”

Helpful Report

Posted 3 years ago

We are very sorry to hear that you had some issues with your recent order with us. I took a look into this and it appears that the manufacturer just shipped the replacements to you. We apologize for the delays getting this resolved as these wheels ship from the manufacturer directly and are not something that we have in stock. Unfortunately, we are at the mercy of the manufacturer. If you need anything else please feel free to reach out to us.

Posted 3 years ago

“The o2 sensor spacer didn’t work at all”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a product review. I am sorry to hear that you may have had some issues with the spacer. Please reach out to us at Support@urotuning.com with the details of the issue. We would be more than happy to help resolve the issue.

Posted 3 years ago

“This Web is an Scam, They Charge Hi Shipping Tarif; When the Company Brand don't”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review. We are not in the business to scam anyone that places an order with us. Looking at your orders I see you had a couple that qualified for free shipping. Your most recent order was an item that does not qualify and the manufacture charges for shipping. We list all items that do ship from free on our site with the red "Free Shipping" logo. You can always call us before placing your order to double-check as we would be more than happy to help in any way.

Posted 3 years ago

“Good shipping but poor quality”

Helpful Report

Posted 3 years ago

We are very sorry to hear that the valves broke. We are working with you via email to get this resolved as we have sold a lot of these without any issues. We will continue our conversation via email.

Posted 3 years ago

“I ordered an Intake for my E92 and it showed up about 2 months late and UroTuning and not the manufacturer offered my anything to compensate for frustration.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review. We apologize for the delays, I see that we emailed you the day the order was placed that this item was backordered. Unfortunately, Dinan parts we are not able to discount the price as it will violate our MAP policy. However, I see that we did get the shipping upgraded from the ground to expedited for you and you were fine with that via our email conversation.

Posted 3 years ago

“They sent me the wrong ones”

Helpful Report

Posted 3 years ago

We apologize if the wrong item was shipped to you. We are more than happy to swap the item out for the correct part. Please contact us at Support@urotuning.com with the details of the issue.

Posted 3 years ago

“Placed an order, received confirmation, they charged my card and sent a tracking number but the package was never given to FedEx. Tried emailing them, calling them, no reply. Buyer beware.”

Helpful Report

Posted 3 years ago

We apologize for the delays with your part. We are working with you via email to get this resolved. We will continue our communication via email. We are canceling and refunding your order as the manufacturer does not have an ETA for this item.

Posted 3 years ago

“I have a 2020 gti and it doesn't fit, not even close. The item is non refundable. Last time buying from these guys.”

Helpful Report

Posted 3 years ago

We are very sorry to hear that you are not happy with your item. We apologize for any confusion when purchasing this part, however, as stated on our site the item comes unfinished and requires professional installation, as well as we, state the item is non-returnable. We are always happy to help with any issues that you may have. Unfortunately, we stated all of this information on the item page prior to you checking out.

Posted 3 years ago

“i canceled the 19" order but you sent them anyway from wheel pro i have two sitting on my breezeway waiting to be picked up heaven knows when that will be i did get my 18" and are happy with them”

Helpful Report

Posted 3 years ago

We are very sorry for the delays with FedEx. I see that we were able to get ahold of them today to have the items picked up from your location.

Posted 3 years ago

“The O2 sensor spacer Does not fit mk7.5 GTI... The spacer get into the dp but the sensor does not fit the spacer.”

Helpful Report

Posted 3 years ago

We are sorry to hear that the sensor did not fit your spacer. Are you able to send us a photo of the threads on the spacer side? Please email us at Support@urotuning with the details as we would like to make this right for you!

Posted 3 years ago

“O2 sensor did not fit, and messed up the thread on my downpipe.”

Helpful Report

Posted 3 years ago

Hello Rene! Thank you for reaching out to us regarding your order. We are sorry to hear about this issue, and a Customer Service representative will be in touch with you shortly to get this resolved. Please keep an eye out for our communication.

Posted 3 years ago

“a disgusting for the shipments take a long time”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review. We apologize for the delays with this item as this will ship from the manufacturer directly to you. Unfortunately, since this is not something that we have in stock we are at the mercy of the manufacturer's stock to come in so they can ship this out to you. We have this item listed as a direct ship from the manufacturer on our site. It appears that this item is back-ordered with HPA and we have been reaching out to them to get an update for you. As soon as we hear back from them you will be the first to know!

Posted 3 years ago

“I have never received the item I ordered. Some genius sent UPS my order to deliver to a po box. UPS doesn't deliver to the post office boxes. Please send me the part I paid for. Jonny Browder 469-347-3895”

Helpful Report

Posted 3 years ago

Hello Jonny! Thank you for reaching out to us regarding your order. We have sent a replacement part out via USPS to you, we communicated this to you via email, just in case you did not see those. If there is anything else we can assist you with please let us know on those emails!

Posted 3 years ago

“Well it has been a few weeks and I am waiting to find out about either getting reimbursed or get another kit sent as I have sent pictures of the damaged one I received. Unfortunately this is my only means of transportation so I am not happy!”

Helpful Report

Posted 3 years ago

We are very sorry to hear that the item you received was damaged. I see that we are working via email with you to get this resolved. We apologize for the delays as the shipping company investigates the damages. We are reaching out to the supplier to see if we can speed this up for you in any way. We will continue our support with you via email while we make this right!

Posted 3 years ago

“I’ve only made one purchase form urotuning and that is the reason for the one star. I got the stud conversion for the HPFP on my mk5 gti Fahrenheit. It did not fit as advertised.”

Helpful Report

Posted 3 years ago

We are very sorry to hear that this part was difficult to install. We have sold a lot of these as well as installed them on our personal vehicles. These are not the easiest parts to install due to the location of the studs. However, they do come in handy when taking the HPFP off and on to swap out the cam follower.

Posted 3 years ago

UroTuning is rated 4.7 based on 15,351 reviews