USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,499 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Will not be ordering again for myself as I wasn’t aware the returns aren’t free as like most online shops I shop with, I struggle with Jeans getting a good fit and now I’ve got to pay for them to go back, I wouldn’t have ordered if I was aware most shops offer collect+”

Helpful Report

Posted 5 years ago

“Was happy to receive the product as it was a gift. Security tags left on the armpit and sleeve area! Very disappointed and embarrassed!”

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Posted 5 years ago

“Ordered next day delivery for me and my girlfriend and everything came in drips and drabs over a course of a few days. AVOID!”

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Posted 5 years ago

“I made this order in June, it is now July 5th and I still haven't received any notification of when my order will be delivered. Very poor service, disappointing 😞”

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Posted 5 years ago

“I made an order,money come out of my account but no product.”

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Posted 5 years ago

“2 weeks and still have to wait for delivery . Slowest couldn’t be...but yes you can!”

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Posted 5 years ago

“Ordered and payed next day delivery £6.99 but came the following day.”

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Posted 5 years ago

“My order has not been delivered even though I have received multiple messages saying it has”

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Posted 5 years ago

“Ordered items on 22nd June for next day delivery and still not received my parcel and it's now 29th june so wouldnt rate your service . Still waiting to hear back from your team regarding a refund”

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Posted 5 years ago

“DID NOT RECIEVE MY PARCEL IVE BEEN TRYING YO CONTACT YOU BUT UNABLE TO”

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Posted 5 years ago

“I order 2 T-shirt’s for Father’s Day, paid next day delivery. They did not turn up on time. A week and 6 messages to USC later, I’m still yet to receive a reply or a refund”

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Posted 5 years ago

“After paying for next day delivery and still I haven’t received my goods I am not best pleased. Not a great time to ask for a review. Why are you still changing for next day delivery when you know you cannot uphold that service.”

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Posted 5 years ago

“Tracking says item delivered but I never received it. Been over a week and still no further to knowing where it is. Customer service is awful and I feel they’re reluctant to refund my £150! Won’t be shopping online with Usc again”

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Posted 5 years ago

“You sent me wrong colour item 4 pairs of shoes . I have email , called , Inbox FB and DM Insta to no avail . You dont answer your call nor respond so I would say bad customer service.”

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Posted 5 years ago

“You sent me wrong colour item 4 pairs of shoes . I have email , called , Inbox FB and DM Insta to no avail . You dont answer your call nor respond so I would say bad customer service. Disappointing”

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Posted 5 years ago

“Delivery was slow and emailed to complain with no reply. Next day delivery isn’t cheap! £6.99”

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Posted 5 years ago

“I emailed usc about an issue with my order of 6 t shirts which involved 1 in the wrong size and 1 left with a security tag on yet I have no response from anyone appalled with the service and won’t be shopping here again”

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Posted 5 years ago

“Not happy - I ordered 2 t shirts for £25.00 - one was out of stock so I emailed asking to replace with different colour and no response”

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Posted 5 years ago

“Paid for next day delivery for it to be delivered 3 days after when it should have been and items being cancelled within the order which were part of a deal meaning I did not get the deal. Very poor. Have now received my refund of the delivery charge but still poor service.”

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Posted 5 years ago

“I have not received my order”

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Posted 5 years ago

USC is rated 3.6 based on 37,499 reviews