USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,501 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had clothes with security tags left on obviously taken from in store. Always something wrong ordering from USC shame really used to like it quality has seriously dropped. Tobacco in the pockets of a Lacoste hoody just felt really dirty. Similar issues everytime I order sick of complaining, cut the tags off myself. Will not use again.”

Helpful Report

Posted 5 years ago

“Will not be ordering again for myself as I wasn’t aware the returns aren’t free as like most online shops I shop with, I struggle with Jeans getting a good fit and now I’ve got to pay for them to go back, I wouldn’t have ordered if I was aware most shops offer collect+”

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Posted 5 years ago

“Was happy to receive the product as it was a gift. Security tags left on the armpit and sleeve area! Very disappointed and embarrassed!”

Helpful Report

Posted 5 years ago

“Ordered next day delivery for me and my girlfriend and everything came in drips and drabs over a course of a few days. AVOID!”

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Posted 5 years ago

“I made this order in June, it is now July 5th and I still haven't received any notification of when my order will be delivered. Very poor service, disappointing 😞”

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Posted 5 years ago

“I made an order,money come out of my account but no product.”

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Posted 5 years ago

“2 weeks and still have to wait for delivery . Slowest couldn’t be...but yes you can!”

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Posted 5 years ago

“Ordered and payed next day delivery £6.99 but came the following day.”

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Posted 5 years ago

“My order has not been delivered even though I have received multiple messages saying it has”

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Posted 5 years ago

“Ordered items on 22nd June for next day delivery and still not received my parcel and it's now 29th june so wouldnt rate your service . Still waiting to hear back from your team regarding a refund”

Helpful Report

Posted 5 years ago

“DID NOT RECIEVE MY PARCEL IVE BEEN TRYING YO CONTACT YOU BUT UNABLE TO”

Helpful Report

Posted 5 years ago

“I order 2 T-shirt’s for Father’s Day, paid next day delivery. They did not turn up on time. A week and 6 messages to USC later, I’m still yet to receive a reply or a refund”

Helpful Report

Posted 5 years ago

“After paying for next day delivery and still I haven’t received my goods I am not best pleased. Not a great time to ask for a review. Why are you still changing for next day delivery when you know you cannot uphold that service.”

Helpful Report

Posted 5 years ago

“Tracking says item delivered but I never received it. Been over a week and still no further to knowing where it is. Customer service is awful and I feel they’re reluctant to refund my £150! Won’t be shopping online with Usc again”

Helpful Report

Posted 5 years ago

“You sent me wrong colour item 4 pairs of shoes . I have email , called , Inbox FB and DM Insta to no avail . You dont answer your call nor respond so I would say bad customer service.”

Helpful Report

Posted 5 years ago

“You sent me wrong colour item 4 pairs of shoes . I have email , called , Inbox FB and DM Insta to no avail . You dont answer your call nor respond so I would say bad customer service. Disappointing”

Helpful Report

Posted 5 years ago

“Delivery was slow and emailed to complain with no reply. Next day delivery isn’t cheap! £6.99”

Helpful Report

Posted 5 years ago

“I emailed usc about an issue with my order of 6 t shirts which involved 1 in the wrong size and 1 left with a security tag on yet I have no response from anyone appalled with the service and won’t be shopping here again”

Helpful Report

Posted 5 years ago

“Not happy - I ordered 2 t shirts for £25.00 - one was out of stock so I emailed asking to replace with different colour and no response”

Helpful Report

Posted 5 years ago

“Paid for next day delivery for it to be delivered 3 days after when it should have been and items being cancelled within the order which were part of a deal meaning I did not get the deal. Very poor. Have now received my refund of the delivery charge but still poor service.”

Helpful Report

Posted 5 years ago

USC is rated 3.6 based on 37,501 reviews