USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,499 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

Tell us how USC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my shoes with the security tag still attached!!!”

Helpful Report

Posted 5 years ago

“Customer service is very poor. They take too long to reply.”

Helpful Report

Posted 5 years ago

“I don't recive my parcel. I paid a next day delivery is more then a week and i still don't have the items.”

Helpful Report

Posted 5 years ago

“I haven't receivedy order yet!!”

Helpful Report

Posted 5 years ago

“According to Fastway.ie my order has been delivered and signed for. Well I haven’t got it!”

Helpful Report

Posted 5 years ago

“Terrible, 1 item not in stock other items sent was (Calvin Klein boxers) and 1 pair is missing had no refund for item in stock or missing pair of boxer shorts .had no help or refund as yet .not good for my first order with usc”

Helpful Report

Posted 5 years ago

“Horrible service I received my pair a shorts in the wrong size”

Helpful Report

Posted 5 years ago

“Nightmare don’t recommend. I’ve spent over £200 and the parcel never been delivered i was try to chase them but it’s no chance I could talk to costumer service no one is answering”

Helpful Report

Posted 5 years ago

“I11/06/20 - I haven’t received my order placed on 04/06/20 for next day delivery??? Cannot contact by phone and website email keeps saying failed????”

Helpful Report

Posted 5 years ago

“My order still had security tags on them. That's outrageous! I guess you wanted me to wear my purchase with holes in them. Idiots.”

Helpful Report

Posted 5 years ago

“Bad service delivery and customer service”

Helpful Report

Posted 5 years ago

“I ordered on the 30th of may. The money has been taken out of my account and I still haven't received my items. Absolutely disgusting!”

Helpful Report

Posted 5 years ago

“Paid for next day delivery and didn’t come for 4 days, then when my t-shirts did arrive they were the wrong size. Won’t be ordering again anytime soon”

Helpful Report

Posted 5 years ago

“Paid for next day delivery, and came 2 days later. Unacceptable!”

Helpful Report

Posted 5 years ago

“Keep sending me wrong order Really bad”

Helpful Report

Posted 5 years ago

“Cost me £10 to get a refund will not use you again......”

Helpful Report

Posted 5 years ago

“Sent the wrong item”

Helpful Report

Posted 5 years ago

“I have emailed head office but no reply. Ordered 2 tops. Next day usc sent email with further 20% off. The tops not been delivered. So I ask for the 20%. Not heard back? Still waiting. Doubt I will get a reply, here’s hoping!!”

Helpful Report

Posted 5 years ago

“Paid for 4 items only received 2. I have email them several times & keep telling me they send the 4 when I only got the 2 Seriously not happy & customer service is beyond the joke never ever ordering from usc again!”

Helpful Report

Posted 5 years ago

“I’m still waiting on my order I got sent the wrong item I’m waiting on a Tommy Jeans White polo top but instead I was sent a vest it’s embarrassing the service I’ve received is very poor quality and don’t think I would order from USC again I have sent the vest back which has cost me postage due to your mistake ! Sorry but this is how I feel the picture of the polo top below was not what I received I’m still waiting for it to arrive Regards John Mackay”

Helpful Report

Posted 5 years ago

USC is rated 3.6 based on 37,499 reviews