USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,501 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

Tell us how USC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting on a response about a parcel I was supposed to deliver for Christmas.”

Helpful Report

Posted 5 years ago

“Still haven’t received my order and was ordered over a week ago, was meant to be here in good time for Xmas, but has not arrived”

Helpful Report

Posted 5 years ago

“Bought 2 pairs of converse shoes I pair was all scraped and the other one shoe all the rubber was discoloured to yellow!”

Helpful Report

Posted 5 years ago

“Never again will I order from usc my package was in a terrible state no tags on my top no receipt with it and it took me 4 days for a reply from customer service and over 5 days to confirm a returns form”

Helpful Report

Posted 5 years ago

“Worst delivery yet ! The products will not be here for Christmas !!!! It is unacceptable !”

Helpful Report

Posted 5 years ago

“I have not recieved my parcel paul and shark polo shirt was meant to b delivered sat”

Helpful Report

Posted 5 years ago

“I ordered over 10 items over 1 week ago and during last week a delivery came and literaly it was 1 item that was delivered. I am extremely unhappy and I am informing you I won't be shopping with you again.”

Helpful Report

Posted 5 years ago

“Receiving the jeans with a sale ticket on when I paid full price!”

Helpful Report

Posted 5 years ago

“My parcel didn’t arrive. The delivery company Fastway have not replied to my contact us form and do not have a phone number listed. I really need the delivery before Friday.”

Helpful Report

Posted 5 years ago

“Still not received the items”

Helpful Report

Posted 5 years ago

“Absolutely Shocking Service, will never shop again.”

Helpful Report

Posted 5 years ago

“Shocking ordered on 8th of December and still waiting for my items to come it's now 15th and still no items”

Helpful Report

Posted 5 years ago

“It took over a week for my order to get to the shop as I got it click & collect & they charge you £5 for delivery, think it’s shocking charging that it shouldn’t take over a week if your paying £5 delivery it should be within 2 days. Won’t be ordering again.”

Helpful Report

Posted 5 years ago

“Very stressful and disappointing experience. First time, items ordered for summer holiday abroad didn't until Autumn. This time, 7 out of 23 items were delivered but USC customer service is unable to explain the whereabouts of the remaining 16. I am now considering legal action. Never never again!!!”

Helpful Report

Posted 5 years ago

“I was a missing an item from my order and the advisor wasnt helpful on the phone at all it has been 4 working days and they still have had no response from the warehouse as to what happened or where my refund is. I have the invoice slip which shows one pair of jeans was missing as it wasnt packed. But the advisor claims on the phone that it was packed even though i have the proof that it wasnt. USC are very unhelpful and their customer service is awful. I guarantee they will get back to me saying that it was packed and we are not giving you a refund. Then i will have to take this matter up with my bank.”

Helpful Report

Posted 5 years ago

“Still waiting on my items over a week now and still waiting on my £60 voucher!”

Helpful Report

Posted 5 years ago

“I am yet to receive my parcel and I have been waiting 2 weeks ....”

Helpful Report

Posted 5 years ago

“Absolute con. Spent over £100 and never received my £20 voucher. Trading standards here we come! But first will do a charge back on my card.”

Helpful Report

Posted 5 years ago

“I paid for next day delivery n got my items 2 days after”

Helpful Report

Posted 5 years ago

“Unable to review as still waiting for my parcel to arrive in store for click &collect. I paid the £4.99 delivery charge when plcing order on 24/11/19 and still not got goods on 4/12/19”

Helpful Report

Posted 5 years ago

USC is rated 3.6 based on 37,501 reviews