USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,513 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,513 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Nicholas

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn’t realise you send reduced tat out, if I’d have wanted sports direct stuff that was covered in reduced tickets I would have gone there”

Helpful Report

Posted 6 years ago

“Ordered on the 8th of December on next day delivery got my 2 items on 23rd and 24th of December absolutely disgusting”

Helpful Report

Posted 6 years ago

“If I could have given one star I would have. Paid for next day delivery. 48hrs later nothing came. Emailed USC, 48hrs later email explaining there was a problem!!! Poor customer service, took another 48hrs to get a response and then the goods where sent out next day. Honestly sort out Your communication Problems and provide staff with the correct customer service skills they are clearly lacking.”

Helpful Report

Posted 6 years ago

“Paid for next day delivery £6.99 took 4 days to come. Waiting £17 refund on items that were out of stock despite the money was took. Email have been ignored Disgusting service”

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Posted 6 years ago

“Order incomplete still waiting for a £17 refund on items that wasn't delivered. Paid £6.99 for next day delivery arrived 4 days later. Disgusting will never order again”

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Posted 6 years ago

“Still waiting for my order been two weeks”

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Posted 6 years ago

“Put an order in a week before Xmas, paid for next delivery. Waited for over two days when nothing came. Emailed sent to USC waited another 48hrs for a reply. Only to be told there was a problem, yes 4 days later!!! Not impressed worst customer service, resulted in a missed birthday presents, not happy at all.”

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Posted 6 years ago

“Bad customer service from the guy on the till in Cheetham him store . I won’t buy again if he is there”

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Posted 6 years ago

“Not received it at all”

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Posted 6 years ago

“I paid for next day delivery and did not receive that service. I also contacted customer services and I am yet to receive a reply. Very disappointed”

Helpful Report

Posted 6 years ago

“One star as sadly unable to put zero. Only one of my 3 items arrived. Customer services insist all 3 arrived despite me sending pictures twice of unopened packaging. Items now in dispute and customer services not responded to my last email asking for refund and prepaid label to return the product. This has so far cost me £81 and received 1 item to the value of £25. Made to feel like I have been dishonest. Surely their packaging is weighed therefore the company would tell not enough products sent. They are using delivery note as proof which states 3 items packaged, and so far are not admitting liability. I still await their reply.”

Helpful Report

Posted 6 years ago

“The shoes I bought were a gift but when they arrived the box was in pieces was really disappointed but time and the quality of shoe were still high”

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Posted 6 years ago

“Still waiting on a response about a parcel I was supposed to deliver for Christmas.”

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Posted 6 years ago

“Still haven’t received my order and was ordered over a week ago, was meant to be here in good time for Xmas, but has not arrived”

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Posted 6 years ago

“Bought 2 pairs of converse shoes I pair was all scraped and the other one shoe all the rubber was discoloured to yellow!”

Helpful Report

Posted 6 years ago

“Never again will I order from usc my package was in a terrible state no tags on my top no receipt with it and it took me 4 days for a reply from customer service and over 5 days to confirm a returns form”

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Posted 6 years ago

“Worst delivery yet ! The products will not be here for Christmas !!!! It is unacceptable !”

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Posted 6 years ago

“I have not recieved my parcel paul and shark polo shirt was meant to b delivered sat”

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Posted 6 years ago

“I ordered over 10 items over 1 week ago and during last week a delivery came and literaly it was 1 item that was delivered. I am extremely unhappy and I am informing you I won't be shopping with you again.”

Helpful Report

Posted 6 years ago

“Receiving the jeans with a sale ticket on when I paid full price!”

Helpful Report

Posted 6 years ago

USC is rated 3.6 based on 37,513 reviews