USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,513 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,513 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Nicholas

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not happy at all”

Helpful Report

Posted 6 years ago

“Ordered two tea shirts one white one black both came white husband birthday pressies 😪”

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Posted 6 years ago

“SENT THE WRONG STUFF ! trid phoning, no one answers the phone, suppose you pay peanuts,you get monkeys, bet this review don't make it to the customers.”

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Posted 6 years ago

“Worst customer service ever!! Half my order missing no one answers emails and still haven’t refunded any money”

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Posted 6 years ago

“As I have not even received my order after over a week and have contacted you via email as you have no phone number to find out where it is with no answer from you yet. It seems insulting to ask for a review, I would never buy anything from USC again”

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Posted 6 years ago

“Trash, trash trash”

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Posted 6 years ago

“1. Last product was out of stock despite being in stock when ordered. 2.Wrong product then dispatched, shop unable to help, no customer service number to ring, finally got a number and useless. Email follow up not helpful either. It is hard work doing business with this lot.”

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Posted 6 years ago

“Ordered 1 item and when it came it was wrong. Ordered it again - wrong again! Now its asking me to review something from fire trap when what I ordered was Tommy Hilfiger....”

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Posted 6 years ago

“The wrong item delivered. Reported on official mail and no response.”

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Posted 6 years ago

“Sent the product , box ripped all paper in side was ripped , product was dusty and marked. Contacted customer service wasn’t bothered at all”

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Posted 6 years ago

“Item originally sent”

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Posted 6 years ago

“I am returning a pretty green track jacket as it has no zip and what looks like an iron burn on it! So dissapointed”

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Posted 6 years ago

“Paid for next day delivery, arrived two days late. No apology or refund on the the delivery charge.”

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Posted 6 years ago

“have contacted USC via email as there is no other way of contacting them, i have not received my item having paid for next day delivery and no one has replied to my 3 emails.”

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Posted 6 years ago

“Should have mentioned that usc next day delivery means day after next day.”

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Posted 6 years ago

“No good customer service ethos Part of order missing. Pay more go else where who have vettrr service.”

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Posted 6 years ago

“Converses were dirty and marked when removed from box for first time. Will need to take back and exchange.”

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Posted 6 years ago

“On hold at customer service.. next on the call over an hour spent calling no answer. Email sent days to respond.. then no further response!! Tweeted again a response then nothing £50 of my daughters Christmas money not returned!!! My order come and it was empty as confirmed by Hermes!!!!! Who is going to take responsibility for this.”

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Posted 6 years ago

“orders accepted and the items are out of stock and items are cancelled, why accept orders then, have better stock management. also don't call their customer service number ITS A PREMIUM NUMBER AND NO ONE ANSWERS IT COST ME £25 AND WASTED 52 MINS”

Helpful Report

Posted 6 years ago

“I placed an order and it was accepted, no problems, after 1 hours I get an email saying my items are out of stock and items have been cancelled, why the hell accept then order in the first place!!!!!!!! order arrives then another item is out of stock which I haven't been told about nor received a refund for yet. DONT RING THEIR CUSTOMER SERVICE NUMBER AS ITS A PREMIUM NUMBER GOT charged £25 for 2 phone calls. also no one ever answers the call in position one for 18 mins wtf.”

Helpful Report

Posted 6 years ago

USC is rated 3.6 based on 37,513 reviews