USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,501 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered item on 20/03/20, now the 28/03/20 and still waiting. Garbage service to be frank.”

Helpful Report

Posted 5 years ago

“I’d love to write a review if I ever receive my trainers. It’s no good trying to sell clothing etc if you fail to deliver them.”

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Posted 5 years ago

“Absolutely terrible customer services order a tracksuit 16 days ago still haven't received it they said it got lost you're company is a joke and they dont answer the phone or emails to you”

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Posted 5 years ago

“Not given what was advertised in the pic, I gave a complaint but found the solution to be too much of a hassle for me to continue with”

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Posted 5 years ago

“Wouldn’t recommend buying trainer ma via this company - bought a pair and they turned up filthy dirty and look like they’ve been worn , send back 2nd pair arrived worse than 1st and now got to wait for 15 plus days for a full refund”

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Posted 5 years ago

“Paid for next day delivery... took two days to be delivered. Tried to complain online and conveniently the complaints process wasn’t working.”

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Posted 5 years ago

“Awful!!! Received 2 different size shoes & 1 dirty. Was told i cannot return in store i collected from!!!”

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Posted 5 years ago

“Terrible customer services and haven't received my order yet not use are saying its lost lol yous are a fuckin joke”

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Posted 5 years ago

“Haven't received my order and I want a refund”

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Posted 5 years ago

“Only received one trainer in the box, and when taken back to store for a refund was told I had to do it online.”

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Posted 5 years ago

“I’m not satissfied at all. I bought white sneackers that got stains, and don’t know if they can be remowed. Also one item was cancelled. Very dissapointed.”

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Posted 5 years ago

“Took nearly 10 days to deliver goods Even though I paid for next day delivery, no contact from your so called customer service team When I finically received the goods all I got was a refund for delivery no good will voucher or anything like that Will never use again and have told lots of people what service you offer”

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Posted 5 years ago

“Sent the wrong item. Now I’ve got to PAY to send the item back to exchange. Not good”

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Posted 5 years ago

“I received my order with an item missing. I contacted USC and was asked if I wanted a replacement or refund. I was also told someone will get back to me between 4-24hrs that was 5 days ago & still no one has contacted me, sent my item or refund. Every attempt to get this issue sorted since then has been ignored and I am unable to send messages via the message link online. It’s been 10days since I paid for my item & still don’t have it.”

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Posted 5 years ago

“Shoes arrived with dirt on them. Box was damaged.”

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Posted 5 years ago

“Very poor, polo shirt turned up opened out of it’s packaging, very creased looked tatty. Item sent back for a refund with no problem”

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Posted 5 years ago

“Order came incomplete and packaging was damaged. Took a week to resolve the issue and still waiting on the replacement”

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Posted 5 years ago

“Received wrong item, no delivery note in parcel and now cannot get in touch with anyone to rectify the situation. Unsure of what to do going forward. Wont use again”

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Posted 5 years ago

“USC40000060187041. Bei dem Bestellung habe ich falsch bekommen. Ich habe mit dem Service kontakt aber keine Anworten dazu.”

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Posted 5 years ago

“20% discount after I had made my order very unhappy with THIS stupid way to do business. I would of got more if the 20% discount was offered to me before as pay day deal or something NOT AFTER . STUPID AND SAD THANKS FOR ?? NOTHING AT ALL ......”

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Posted 5 years ago

USC is rated 3.6 based on 37,501 reviews