USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,501 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

Tell us how USC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received the wrong items, so sent an email to complain. Still haven’t heard anything back nearly 2 weeks on.”

Helpful Report

Posted 5 years ago

“Don't pay for next day delivery rip off clothes arrived 2 days later. No free returns. Never knew Mike Ashley owned usc till now will not order again, will probably have to wait 6 months for items returned to be refunded too!”

Helpful Report

Posted 5 years ago

“I put a complaint in about it been late and they didn't deliver the full order and they havnt replied”

Helpful Report

Posted 5 years ago

“Shocking service by USC , ordered clothes from There and they sent em damaged , why do you not check clothes before sending them ?”

Helpful Report

Posted 5 years ago

“Shopped with USC before but will not be again, received this t shirt last week and it looks like it has been pulled out of a bush connected customer service but haven’t heard anything back not happy”

Helpful Report

Posted 5 years ago

“Worst Online Shopping Experience i have ever had .. Was charged £15.98 Delivery and then another £14 to return some of the items. I emailed customer service and got a very short sarcastic response from “Stevie” Shocking and have shared my experience on social media ! With The Headline.. DO NOT SHOP WITH THIS COMPANY”

Helpful Report

Posted 5 years ago

“Very very bad Am still waiting for a 2 weeks delivery and now I got email saying stores are closing ? No delivery no money ?”

Helpful Report

Posted 5 years ago

“Stingy no free returns”

Helpful Report

Posted 5 years ago

“T shirts arrived in a quick manor, although 2 of them have still got the tags on, I have no way of getting them off and now have to wait until shops reopen to see if they can remove them for me. Very disappointed”

Helpful Report

Posted 5 years ago

“Absolutely terrible I made an order 2 weeks ago and am still waiting for delivery...? And have had very little correspondence.. and have spent a lot of money with u... disappointed is an understatement. Poor”

Helpful Report

Posted 5 years ago

“Bad service won't order again”

Helpful Report

Posted 5 years ago

“Not happy I placed an order...and only received 2 of my items when I ordered 3 items... I've tried 2 get InTouch with you guys and nobody is responding...”

Helpful Report

Posted 5 years ago

“Absolutely TERRIBLE service. STILL waiting on items and the customer service is non existent. Whilst I completely appreciate the current situation, I have been ordering from various other companies without the same shambolic turnaround and service. It’s taken so long half my items now out of stock and I’m still waiting on the IN STOCK items and my partial refund... AVOID!!! Til the world goes back to normal anyway!”

Helpful Report

Posted 5 years ago

“I ordered Boss trainers and a T-shirt. Both came and the box with the training shoes in was absolutely filthy but when I removed the T-shirt from the package it looked as if it had been kicked around the warehouse floor it was absolutely disgusting. I’ve sent an email of complaint but surprise surprise I’ve had no response.”

Helpful Report

Posted 5 years ago

“I haven’t received my item yet. I have tried to contact USC by email and as yet no one has got back to me. I am really unhappy and unimpressed.”

Helpful Report

Posted 5 years ago

“Very poor that there are no free returns . Due to all the shops being shut due to covid 19 there is no option to return to a store so the least Usc could do would be to offer free returns . Very disappointing”

Helpful Report

Posted 5 years ago

“Quality of clothes and service lacking”

Helpful Report

Posted 5 years ago

“Ordered my items on the 9th March received tracking details with Hermes and since then nothing. Sent them 12 emails not one has been replied to.Still no refund or items or update with tracking disgusting and disgraceful.”

Helpful Report

Posted 5 years ago

“Usually love shopping here even though delivery is so expensive but my most current order that arrived last week was missing one item that I had already paid for. I’ve contacted them but no answer. No customer service offered. I would suggest you go somewhere else unless you want to pay for items that will never arrive”

Helpful Report

Posted 5 years ago

“Very very disappointed you delivered the top to my Airwall tracksuit with the alarm still on the hood it left me feeling very very disappointed as it upset me as I had bought the tracksuit for a very special occasion.”

Helpful Report

Posted 5 years ago

USC is rated 3.6 based on 37,501 reviews