USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,501 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

Tell us how USC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid extra for an express delivery for the Monday. USC used Hermes who managed not to deliver it until the Tuesday. I queried about a refund of some or all of my postage and never even had the curtesy of a reply.”

Helpful Report

Posted 8 years ago

“poor delivery service. Hermes are terrible won't order again off amazon if I know Hermes are the curriers”

Helpful Report

Posted 8 years ago

“Courier was no good for someone who works. Eventually arranged delivery and most did not fit. Had to spend £12 to return, waste of money. First and last time I will shop with USC online.”

Helpful Report

Posted 8 years ago

“Can not believe u change £5 to send a item and it's been over week and still not here u only send from one company to another and u own them both totally a rip for £5 u should be getting the next day 😡”

Helpful Report

Posted 8 years ago

“Delivery service absolutely shocking. Plus delivery charge still on order over £150. Won't be rushing to use this service again in a hurry”

Helpful Report

Posted 8 years ago

“Placed order then half order cancelled as oos. Then placed another order so had to pay delivery twice”

Helpful Report

Posted 8 years ago

“When purchasing from major retailers their should not be such a large delivery charge,most shops will offer a free click and reserve.usc would be my no1 shop if it wasn't for this.”

Helpful Report

Posted 8 years ago

“Ordered and paid for next day delivery but took two days to arrive with no communication. Was pleased with the order but arrived too late for the purpose I purchased it for.”

Helpful Report

Posted 8 years ago

“Shipping was not as stated. Paid for Express and received the parcel 5 days later”

Helpful Report

Posted 8 years ago

“The courier company used 'Hermes' are not reliable, waited in all day, checked delivery status said 'delivery attempted'! No attempt was made or calling card left. Hermes have now returned my purchase to USC!!!!”

Helpful Report

Posted 8 years ago

“Paid for next day delivery and it didn't turn up until the following day”

Helpful Report

Posted 8 years ago

“Charged £4.99 to go and collect from a store is terrible no other "big store" do that”

Helpful Report

Posted 8 years ago

“I received my order in awful condition. Boxes are torn and t-shirts are dirty.”

Helpful Report

Posted 8 years ago

“Order was delivered on time but one item (replay trainers) were marked, I sent pictures to USC a week ago but still waiting to receive a reply”

Helpful Report

Posted 8 years ago

“I ordered my clothes so that they would arrive in time for the celebration of Eid...which they did, but I guess I guess I got too happy too quickly! The shorts did not fit perfectly and one of them did not even seem like a medium size. The sleeves were ridiculously sized, I have never had an issue with shirts of Medium size. But these were so tight from the forearm to the upper arm. SO DISAPPOINTED THAT I COULD NOT ENJOY THE DAY! The trainers too were smaller in size and I have been and still am a size 9 for years now! Never had an issue. I couldn't even wear my new trainers. To top it all off they expect ME TO PAY FOR RETURNS! This is probably what they expect as they must get many returns due to these issues. I even checked the shirt size guide. But still had issues! I will be ringing the customer care team (hoping they have one) and insisting they pay for my exchanges. The clothes themselves are nice but the sizes are incorrect. This was MY FIRST TIME BUYING FROM HERE...not so sure there will be a next time!”

Helpful Report

Posted 8 years ago

“Bought a shirt for my husband in store but unfortunately it was too big. I wanted to change it for a smaller size but no stock was available. I was disappointed with the policy of only being able to get a credit note & not even offered an order to collect in store. I then ordered the smaller size online & had to pay £4.99 to either have it delivered to store or home with no free postage option. It's a good job the shirt fits after all that messing about. I will try to buy the brand elsewhere next time.”

Helpful Report

Posted 8 years ago

“Your site said you would ship me the shipment 3 - 4 days and I have been waiting for more than ten days”

Helpful Report

Posted 8 years ago

“Most of my the clothes I have received was creased and packaging was really poor, and did not look nice, you don't expect for branded new clothes to be packed like that.”

Helpful Report

Posted 8 years ago

“I brought 3 items. Jeans, T-shirt and shoes, the shoes and jeans are perfect however the T-shirt had stitches coming out and white paint stain.”

Helpful Report

Posted 8 years ago

“En varias ocasiones, he recibido el pedido mal: una el producto llegó defectuoso y en otra una talla diferente a la comprada. En estos casos, los gastos de devolución corren por cuenta del cliente; debería haber un tope de compra para que los gastos de envío fuesen gratuitos.”

Helpful Report

Posted 8 years ago

USC is rated 3.6 based on 37,501 reviews