USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,501 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,501 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

Write Your review

Tell us how USC made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The app for usc does not show that items are preorder items and when checking out it tells you standard delivery is 3 to 5 days but now I have to wait over a month to receive my items no compensation given.”

Helpful Report

Posted 9 years ago

“The quality of the hula hoop was not good at all. It was supposed to be weighted and it wasn't. Ok I didnt pay a lot for it. Poor quality if I had paid the full price.”

Helpful Report

Posted 9 years ago

“Yet to revive delivery or an email to say it has arrived in the store !”

Helpful Report

Posted 9 years ago

“The policy on returns is shocking and there's no wiggle room even after some difficult and sensitive situations were explained. It's daylight robbery. The saving grace that didn't make this review a 1/5 is that the staff in the store were extremely helpful and tried their best to make me a happy customer. But I put that down to them being human and not to them being good team members of USC/SDI - who the hell would want to work on the shop floor of these stores when they know the crookedness and robbery behind the policies and the CEO? They staff are troopers who need jobs in an economy that won't give them the opportunity unless it's with companies such as yourselves.”

Helpful Report

Posted 9 years ago

“Slow delivery”

Helpful Report

Posted 9 years ago

“Usc charge for click and collect. They should have free delivery over a certain amount. The should have a collect plus option in place so we can return goods. They have bad customer service”

Helpful Report

Posted 9 years ago

“I ordered 5 items only 1 item was packed all the rest were creased and shoved in the bag Not happy at all”

Helpful Report

Posted 9 years ago

“Wrong size, i order 36L and i've got 34L”

Helpful Report

Posted 9 years ago

“Took too long to locate parcel in shop. USC charge postage even though I'm doing click and collect, then charge to send back, surely you can return to shop??”

Helpful Report

Posted 9 years ago

“the main item I ordered was later cancelled as no stock. Why did the system let me order it then? Very annoying”

Helpful Report

Posted 9 years ago

“One of the items I had delivered still has the store security tag on it! I am going to have to take it to a store to have it removed.”

Helpful Report

Posted 9 years ago

“Expensive postage, took longer than other retail shops which offered free store delivery”

Helpful Report

Posted 9 years ago

“Paid for next day delivery got it the following Monday won't use usc again”

Helpful Report

Posted 9 years ago

“I ordered next day delivery and paid £6.99 before 7pm in the Friday evening. Item didn't arrive until lunch time Monday. Disappointed in this as item arrived too late. Kept item as liked and good price.”

Helpful Report

Posted 9 years ago

“bad service”

Helpful Report

Posted 9 years ago

“I ordered a pair of size 5 hi top converse on Friday 19th August at 12.45 and paid £6.99 for next day delivery - this item was a gift for my sisters 21st birthday and the order was not delivered until Monday 22nd August. I was disappointed to receive the order late considering I paid £6.99.”

Helpful Report

Posted 9 years ago

“Clothes are delivery was great but was charged twice leaving me with no money and it took days to get it back which meant I had to get a payday loan out putting me in debt”

Helpful Report

Posted 9 years ago

“The delivery took for every and the bag wasn't high quality”

Helpful Report

Posted 9 years ago

“The service I received in the Manchester arndale store was shocking and the other shoppers aswell from the sales assistant, she was rude and snappy, I have now returned the goods, thanks for the credit note (sarcastically he says)!”

Helpful Report

Posted 9 years ago

“First time shopping with USC, and well quite frankly it will be my last once the matter is resolved. Placed an order for 4 items, and only 3 were received. Sent an email advising them of this, and still waiting for a response (3+ days waiting) So i decided to call them, to which an advisor was talking in an odd manner- not rude, but slightly abrupt. I want this sorting asap- awful first and last experience.”

Helpful Report

Posted 9 years ago

USC is rated 3.6 based on 37,501 reviews