USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Towels not that thick. But stunning in a bathroom.”

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Posted 6 years ago

“I really like USC for a grate prices And I love shoping there as they have nice Items in low prices And diferent type of brands in one place.”

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Posted 6 years ago

“Bhjjj”

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Posted 6 years ago

“Spent over £300 and no free click and collect and no option to include returns label”

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Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

“Delivery fine and all items arrived but the sizing, for identically labelled sizes from the same brand is all over the place so half of it has to go back”

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Posted 6 years ago

“My order took over 10 days to arrive”

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Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

“Excellent”

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Posted 6 years ago

“On Time delivery, product excellent, great overall service.”

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Posted 6 years ago

“Order still not recieved”

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Posted 6 years ago

“Ordered 2 sets of pjs Worn one set twice and they have ripped Poor quality items won’t shop here again”

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Posted 6 years ago

“I order the boots and jeans it take 5days for the goods to come into store,I ordered it into store as I had to go to the shops on Thursday afternoon so I called into the store to pick them up but not in 😡had to make a trip on Saturday go get them, I will not be doing it again I will order goods to my door next time”

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Posted 6 years ago

“Great clothes at a great price.”

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Posted 6 years ago

“I had an order delivered to store which I collected and took home. Upon opening the parcel, the first item I pulled out was scrunched up in the parcel and very dirty. I liked the jumper itself and decided to try it on. Inside the pocket was a security tag, in two parts, with a very sharp pin like end poking through the jumper. I didn’t know this was there until it cut me and actually drew blood. I find this absolutely disgusting especially as I subsequently emailed customer services and received and received a pretty much blanket email reply. No mention of anything to do with the security tag which is dangerous!! The email also stated the refund of the delivery charge to collect the order in store (yes, a delivery charge to collect the order in store). I’m appalled and expected more than an aloof template email. It’s very disappointing because I was really impressed with the reputable branded items on the website I hadn’t even considered the quality, care and customer service would be so poor. I was also aware prior to placing my order that I would be responsible for return postage (as items returned to store and exchange or credit only?!) and I felt this was a risk I was willing to take as I’m familiar with majority of the brands I ordered. Unfortunately I was let down by USC rather than the brands they sell.”

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Posted 6 years ago

“Amazing (in a nutshell). The item I ordered was the cheapest of all the suppliers, great communication throughout the whole process of ordering to delivery, and a fantastic website. I can’t wait to order again.”

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Posted 6 years ago

“Is one the best app for shopping for me .”

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Posted 6 years ago

“Really good”

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Posted 6 years ago

“My order couldnt be delivered to my selected store so was sent straight back to usc.”

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Posted 6 years ago

“Good”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews