USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,512 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,512 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“after place order got e mail after six days your order accept , before send two e mail regards order , no reply , very poor coustomer service”

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Posted 7 years ago

“I’m very disappointed with the service I received, I had to wait almost two weeks to receive my delivery even thought am paying for it. POOR SERVICE!”

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Posted 7 years ago

“Quite possibly the slowest, most insufficient service I have ever received! I wasn't notified of an item being out of stock until about 4 days after placing the order and the other item didn't arrive at my door until about 10 days after placing order. Delivery was refused!”

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Posted 7 years ago

“USC the item was to be expected and the delivery was on time”

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Posted 7 years ago

“Overall good clothes but I have recently placed two orders after a number of day I received emails in regard to items not being in stock. This is quite annoying as there is no option to add a replacement. So to reorder one of the items I will have to pay the delivery charge again. My advice keep your website updated”

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Posted 7 years ago

“I am not happy, i received an e-mail saying my order was collected by the courier but i haven't received it and the status shows that my order has not been picked”

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Posted 7 years ago

“Recived wrong item. Payed extra to recieve winter boots, which you sent wrong item & then i had to pay to return the boots that you wrongly sent out to me. I have emailed you expecting full refund of my delivery & return which has not happened. I will not be shopping with you again & will be sure to tellmy friends, family & work colleagues of ypur poor customers services.”

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Posted 7 years ago

“Dreadful service, not recieved my item , no communication, rude customer service, emails to say delivery next day but nothing arrived. No one seems to care at all.”

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Posted 7 years ago

“Good stuff and Good service😊”

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Posted 7 years ago

“Good”

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Posted 7 years ago

“Easy to use website, fantastic range of products at great prices. I bought a jacket that is excellent quality and arrived promptly. Thank you”

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Posted 7 years ago

“Fast delivery great service”

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Posted 7 years ago

“Love my jacket, great service and speedy delivery. Would definitely shop again”

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Posted 7 years ago

“My order was taken and informed me of it told me when the order would be delivered and came in the day said Would use it again”

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Posted 7 years ago

“My delivery never came on time”

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Posted 7 years ago

“Amazing range and choice of items. Was impressed with the range of brands and the delivery was quick and hassle free !!”

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Posted 7 years ago

“jeans were an excellent fit and online was easy to do would recommend to anyone for jeans.”

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Posted 7 years ago

“Very good service and realy pleased with the goods”

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Posted 7 years ago

“Ordered a number of items of expensive underwear to give as presents, they arrived in torn, dusty boxes, one with an inner sleeve missing with sale and other stickers all over them! I cannot give these as presents as the boxes look like they've been 'kicked around the floor'. I tried to contact customer service but there is no telephone number. To return the items would have cost me MORE money and then the decision would have been up to USC if a refund was merited. Very unhappy customer here, I will not be buying from your company again.”

Helpful Report

Posted 7 years ago

“My order took so long to get into store. 9 working days . They councled my leggings that I ordered but I went into store today and found them behind loads of jumpers even though online it says out of stock as well as when I asked in store. I’m happy I’ve found the leggings I wanted and I was happy they where half price . The girl who served me was so polite baring in mind she couldn’t find my order she even stayed over her finishing time whilst they found it. I probley will order online again just not this time of year. Would be a good idea to have a flagged message to say things will take longer to go into store .”

Helpful Report

Posted 7 years ago

USC is rated 3.6 based on 37,512 reviews