USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,512 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,512 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

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“Exellent.....😁”

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Posted 7 years ago

“Ordered arrived, nicely packaged. I was kept informed of progress and delivery date”

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Posted 7 years ago

“Hi, i dont no where is my order??? traking number not working”

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Posted 7 years ago

“Hopeless, I placed an order on the 15th of November, was mean't to be out for delivery on the 19th which supposedly failed, attempt made and failed on the 20th. It has now been on it's way to the courier since the 22nd, today is the 26th. I've sent emails to customer care (what a joke) but they're not replying. If it was possible to rate USC with less than one star, then I would have. I'm hopeful that I will eventually receive my order or have my account credited.”

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Posted 7 years ago

“I purchased a pair of adidas trainers on 11th Nov totalling £46.98 inc of postage but I received no invoice inside. I need to return the trainers as the size is incorrect but there is no way of doing so without the invoice. I have tried to return to store and they won't do it either. Please can you send me a copy of the invoice.”

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Posted 7 years ago

“Very good”

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Posted 7 years ago

“Thanku for a great service always on time once again thanku an c u soon wallah”

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Posted 7 years ago

“Ordered addidas trainers from usc very quick delivery and the trainers were better than expected because they were really jet black very nice will be buying from usc again”

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Posted 7 years ago

“I ordered a pair of trainers but the box is all ripped with a hole in it so couldn’t give as a present so I will not be using again”

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Posted 7 years ago

“Delivery came really quick!”

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Posted 7 years ago

“This was the easiest of things to do. I purchased a gift for my grandson online and followed the prompts and within 2 days my order was delivered and I'm delighted not only with the speedy, efficient service but also the quality of the goods. I would certainly recommend this company to others.”

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Posted 7 years ago

“Absolutely disgusted with the service. I purchased 4 pairs of jeans. Out of the 4 pairs 2 were faulty, one pair had no buttons, and the other had a stain on the leg. In both pairs it had a quality control tag, obviously this is a joke. So thinking i was getting a good deal has ended up costing me another £9 to return the faulty items. Also poor that returns cannot be taken to your stores. Save the postage costs. Atleast i know what to expect from now on.”

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Posted 7 years ago

“Very disappointed with the 2 pairs of G Star jeans I ordered. Prices reduced for so called black Friday deals but are clearly seconds. 1st pair has no buttons at all and 2nd pair missing rivets on back pockets. Obviously has not been checked by quality control before sending out. I will be sending back for a full refund as no replacements are left in stock.”

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Posted 7 years ago

“First time I have ordered online at usc and not impressed, ordered some boots for my husband and the box had a hole in and looked like a mouse had been in the box, chewed up paper in the box and all inside the boots and mouse droppings in there too”

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Posted 7 years ago

“Easy transaction and very good prices. Only thing to let it down was the poor and miserable service when picking up from my selected sports direct store. Felt as though I was being a nuisance for making her having to leave her till!”

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Posted 7 years ago

“Excellent service and more choice than the actual shop, I got a £5 voucher when I picked up the item, so this covers the postage.”

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Posted 7 years ago

“Absolutely ridiculous, still waiting on an email to tell me my goods are in store ready to pick up, I’ve phoned many times but can’t get through to anyone! I now have to go into the shop today at some point to ask if my goods have arrived!”

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Posted 7 years ago

“The delivery was very fast”

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Posted 7 years ago

“Great service! Quick delivery! Quality shoes! What more could you want?”

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Posted 7 years ago

“Best service”

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Posted 7 years ago

USC is rated 3.6 based on 37,512 reviews