USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Samson Paul

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good prices of premium brands, fast delivery, very pleased with shoping at USC.”

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Posted 6 years ago

“Everything was done quickly. All instructions were clear”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“I appreciate it’s the sale period but I placed my order on the Saturday, to be informed 6 days later that it was ready for collection. I feel this time frame was excessive. I had ordered items from two other retailers later that’s this order, but both of those orders were with me before this one.”

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Posted 6 years ago

“Brilliant prices and service”

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Posted 6 years ago

“Very poor customer service”

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Posted 6 years ago

“This is the worst company I have ordered trainers from online. They are totally incompetent, and have sent me the wrong colour trainers (grey instead of black) twice. Each time the grey trainers were in a box labelled black. I would now like a total refund, including the money I have spent on postage (paying extra for next day delivery, and paying to return the incorrect trainers) and compensation for wasting my time. I will never shop from USC again. Thank you for your attention.”

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Posted 6 years ago

“I ordered 2 pairs of trainers for my son. Good prices for designer products. Quick and easy ordering, arrived quickly and in good condition. Excellent.”

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Posted 6 years ago

“I ordered various items I decided to get it send to Sportsdirect to make sure I couldn’t miss my parcel. On the email I received to confirm my order the Email stated that I would receive an email when my parcel reached the store. I never received an email, but when I tried to track my parcel it was stating the Order had been processed. And it was waiting to be picked up, I still hadn’t received an email to confirm delivery. I tried to ring Sportsdirect what a waste off time that is. I decided to go to the store I had a copy off the order email and asked the woman to check to see if the parcel had arrived. She asked if I Had received a confirmation email, if I hadn’t then it wouldn’t have arrived. I returned home and awaited the email. I went in to the order again it said the it was waiting to be picked up. I tried to find a contact number for your site with no joy. I emailed your customer service team which is very slow to receive a reply. I decided to go back the store because it was starting to annoy me. I went again to Sportsdirect and waited to speak to someone about my parcel I explained everything to a different pleasant young lady who said she would be happy to check the stores, she then returned with the parcel. And said it had been there a few days. I explained I had been there already that day and was told it wasn’t there. I still haven’t received CONFIRMATION EMAIL. No Apology, not happy.”

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Posted 6 years ago

“Delivery is more expensive than other online stores and you cannot return to a store, you have to pay your own postage to return via a Post Office. This puts me off ordering again”

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Posted 6 years ago

“I bought sweamsuit 28.06. Im still waiting for order...”

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Posted 6 years ago

“Excellent service and very quick, would certainly use again”

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Posted 6 years ago

“Nice deals!”

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Posted 6 years ago

“Like years I’ve been shopping with you really enjoyed and keep it up ..”

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Posted 6 years ago

“Great named clothes at low prices. Always a happy customer.”

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Posted 6 years ago

“Excellent service and top quality products.”

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Posted 6 years ago

“Quilty and efficiency.”

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Posted 6 years ago

“Courier company really let you down as love the store & brands you sell, often good sales which is a bonus. It’s a shame I will probably not make any future purchases after bad experience with current order.”

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Posted 6 years ago

“Great quality jacket at brilliant price.Excellent delivery to local pick up shop”

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Posted 6 years ago

“The delivery via Hermes was not completed but signed for as delivered. Not an easy process claiming for returns either.”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews