USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,508 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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Samson Paul

USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, good quality, good price”

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Posted 6 years ago

“It was quick,corect and with out any complication. Thanks”

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Posted 6 years ago

“no issues with order or delivery. first time using but would defo use again. goods arrived quickly as well. great service”

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Posted 6 years ago

“I love to buy in this store.. Good brands at great prices”

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Posted 6 years ago

“great service and reliable”

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Posted 6 years ago

“Items arrived before the expected date, well packaged and good quality items! Will definitely use again and recommend to F&F”

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Posted 6 years ago

“Good service, top brands and excellent SALES!!”

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Posted 6 years ago

“Price of item was great. Very plzd indeed with that. But I didn’t get an arrived at store text/email. I did after I complained to Usc customer service. The store is good and lots of nice stuff to buy etc. Service in there was very professional and polite. So I left happy with my goods.”

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Posted 6 years ago

“The items I received was for a gift the packaging it came in was disgusting the box was all ripped and the items was just screwed in it. The package was disgusting”

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Posted 6 years ago

“I ordered 3 t shirts and some trainers on 1st July for my sons birthday which was 5th. I paid extra for next day delivery but only half the order came. One of the t shirts was screwed up in a torn bag and when I checked it it had a big orange stain on the front. I emailed USC who said they would change it but I had to post it back first. Although they paid for the return post I had to drive to a drop off point to send it back. The whole point of paying for next day delivery was because I didn't have time for running about. Anyway it's now the 10th, 9 days later and I'm STILL waiting for the replacement, my sons birthday has come and gone! So thank you for NOTHING USC. I'll think twice before I order from you again!”

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Posted 6 years ago

“Ordered from website 1st July, processed ready for delivery 3rd july, then decided to part cancel my order 9th July even though it had already apparently been processed for delivery, contacted customer services, told I might get a response in 1-3 days, still no parcel no idea when it’s supposed to come, have to say I feel let down as one item was a present for a birthday which has now passed, I have ordered from other companies after this order and already received these items so have to say the service here is very poor.”

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Posted 6 years ago

“Very good.”

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Posted 6 years ago

“Love my sandals and such a fast service!! Had never heard of USC until I did a search for the sandals I was looking for online. Shall definitely be on your website going forward!”

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Posted 6 years ago

“The clothes ordered were not true to size. Size 16 more like a 14 and XXL men’s more like a L. Also very expensive postage cost and didn’t include return postage costs like most shops today. So basically cost me £10 to find out their clothes aren’t true to size.”

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Posted 6 years ago

“To spend over £50 and still be charged delivery by USC I find to be unacceptable. Many companies require a lower minimum spend to qualify for free delivery. Will shop elsewhere in the future”

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Posted 6 years ago

“Would rate 5 for selection and price, but £5 for delivery that takes 5 working days is a joke! Even royal mail 2nd class small parcel is quicker and £3 less. I think if you spend over £30 delivery should be free.”

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Posted 6 years ago

“Bought in good faith at a good price, but one shoe had clearly been worn - dirt on the sole, creased leather and laces had clearly been tighed. Bit disappointing that they had not gone through quality control. I would have sent back but for the good price.”

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Posted 6 years ago

“Quick helpful website. Delivered as it said.”

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Posted 6 years ago

“Great variety of clothing brands on line. Fantastic prices and delivery was quick.”

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Posted 6 years ago

“Disgraceful, ordered a pair of jeans for a wedding, the day before the wedding a pair of womens shoes gets delivered! Still waiting for my refund!”

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Posted 6 years ago

USC is rated 3.6 based on 37,508 reviews