USC Reviews

Name: USC
Address: Unit 10B Drybridge Road, Kilmarnock
Rating: 3.57

3.6 Rating 37,502 Reviews

60 %

of reviewers recommend USC

3.6

Based on 37,502 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 65%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Email:

cs@usc.co.uk

Location:

Unit 10B Drybridge Road
Kilmarnock
KA2 9BE

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USC 1 star review on 21st September 2025

Veronica Shaw

WhatsApp (+ 4 4 73 88 6 97 9 58.) Email Harrylucy977 (at) Gmail . Com Retrieve My Funds From Scam

Ayesha

Bright

USC 1 star review on 24th September 2023

Abdurrahman Adebiyi

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“pretty green shirt came creased , buttons undone , bought better from a jumble sale”

Helpful Report

Posted 9 years ago

“Think it's disgrace that you charge to deliver to the store. I will not be using your company again”

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Posted 9 years ago

“The jeans I ordered looked completely different and were a different fit when they arrived. Emailed customer services about reimbursement about my delivery charge but still no response.... poor”

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Posted 9 years ago

“Emailed customer service around a week ago no response concerning the selected courier.”

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Posted 9 years ago

“It was disappointing too find that some items arrived with a price label substantially less that what I actually paid for them. Suffice too say these were returned!!”

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Posted 9 years ago

“Felt like clothes had come straight off the rails of a shop, one had security tag still on. Won't be using again”

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Posted 9 years ago

“I think it's terrible I can't return goods to store and not get money back only credit note, I can return via post but I have to pay returns terrible will not be back also didn't realise sports. Com was same company I would ve never bought if known this”

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Posted 9 years ago

“Was very happy that the jacket I purchased had the electronic tag in. Wasn't happy”

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Posted 9 years ago

“Didn't like the fact I had to pay for £4.80 delivery to return goods. I also asked for a replacement T-shirt but didn't receive this. No communications”

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Posted 9 years ago

“Still waiting for my rearranged delivery. The initial delivery I was in but didn't hear the door and no one called the contact number I provided.”

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Posted 9 years ago

“When I went to check out I had vouchers and I added them to it. My total came to about £10 so just added my credit card details to pay and I was changed the total about £77. This was unfair as the vouchers amount wasn't minus from the payment.”

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Posted 9 years ago

“Spent £115 pound and got store delivery and expected to get a £20 gift voucher and a separate £5 gift voucher. So far I have received nothing.”

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Posted 9 years ago

“Got a tshirt for a night out n it was sent out still with the bugs on it so couldn't wear it, so thanks ?”

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Posted 9 years ago

“Bought a nice top from usc and went to put it on and the zip was faulty. I returned the item to the store and asked for an exchange in the same size. I was told that they didn't have my size but I could go on line and reorder. I asked if the store was able to order it in for me as the top was faulty and it would mean me paying the £4.99 postage. As the top was supplied faulty I would of thought that was a fair thing to do. However they were unable to do so as it's not company policy. No if I wanted to return something that I had broke then i would expect some sort of charge but I thought it was poor customer service for me to pay the postage costs when usc supplied me a faulty item”

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Posted 9 years ago

“One of the t-shirts I bought still had the security tag on and I had to travel in to Worcester usc to get it removed. Other than that the service was very good.”

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Posted 9 years ago

“stuff is not good as there prices”

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Posted 9 years ago

“The converses which i bought came in a box which can only be described as batterred. There was no lid the cardboard was not connected, so the converses were loose. Slight mark on the trainers which is ok i guess it can gappen the brogues were well packed though. I was just a bit disappointed at the packaging since my last order was perfect.”

Helpful Report

Posted 9 years ago

“A staff member was very very rude to another man staff memver named Carlos he belittled him in front of customers and spoke down to him.. my mum and I both commented on this man's attitude as on two occasions my mum tried to get his attention and his response was wait a minute. That minute never came and we were served by the man named Carlos”

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Posted 9 years ago

“The product pictures are poor. More angles please with clearer zoom functions would be helpful.”

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Posted 9 years ago

“Products came in a dirty old black bag and the products were full of dust.not good enough.”

Helpful Report

Posted 9 years ago

USC is rated 3.6 based on 37,502 reviews