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US Mobile Reviews

4.8 Rating 2,597 Reviews
95 %
of reviewers recommend US Mobile
4.8
Based on 2,597 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read US Mobile Reviews

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

Write Your review

Omema provided excellent customer service and solved my issue immediately! I have used online chat for other issues and all the reps are always willing to help and work with me til problem is solved! Thanks US Mobile team!
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Posted 4 years ago
Customer service is extremely helpful answering my questions and resolving any issues that I have.
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Posted 4 years ago
fabulous as usual. US Mobile responds quickly and they always find a solution for you
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Posted 4 years ago
Fabulous!!!!!!!! Better than another rep whom has helped me at US mobile. Thank you
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Posted 4 years ago
Great communication. Easy transition to swap SIMs and activate a new line!!!!
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Posted 4 years ago
Prompt assisstance and great communication!
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Posted 4 years ago
Awesome service, they help me any time I have trouble with my line, they are super nice and helpful.
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Posted 4 years ago
Great service! I loved how I can choose what I'll need and you can't beat the price! Just chatted with Omema on live chat and he resolved ad answered all the questions I had.
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Posted 4 years ago
I came to US Mobile for the price. I was a long time customer of Republic Wireless and happy with their service and price, but moved to an iPhone which they do not support. Price is equivalent but where US Mobile really shines is their online service. The folks I’ve chatted with have been really outstanding. Just finished a session with Omema. They’re always warm and friendly, and very knowledgeable. This organization has the best support I’ve used in the industry, by far.
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Posted 4 years ago
Omema and other support staff were a great help in setting up and porting my number, and the service is great and affordable, and works on less mainstream phones that don't support Super LTE bands
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Posted 4 years ago
Fiza Shah was great he helped me change my number in a timely matter :)
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Posted 4 years ago
After a frustrating 3 day experience of trying to troubleshoot a problem my phone was having with my new sim card, I was able to talk to Nobel over the phone and fix my problem. Not only was he able to fix my problem, he was patient, kind and willing to go the extra mile to make things right. Because of him, I am happy to continue using usmobile. Thank you Nobel and everyone else that helped out with fixing my problem.
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Posted 4 years ago
Took some effort, but the customer service rep got it done!! Thanks!!
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Posted 4 years ago
I was having issues using my mobile data and Arsalan helped me figure out that I was out of balance. But I couldn't even use my internet so it was weird. However, I received a complimentary 50 MB for my trouble. You rock Arsalan!
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Posted 4 years ago
Ayesha was super helpful even late at night
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Posted 4 years ago
Omema helped me! Very quick
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Posted 4 years ago
ayesha was very patient and thorough, and resolved many questions for me
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Posted 4 years ago
Hassaan Was very patient with my lack of knowledge of my phone. She directed me to find the info that was needed to fix my difficulty. I thought I might have had my settings wrong. However I had no idea how to fix the problem. Hassaan Was thorough and directed me patiently. Thanks again. Terri Bush
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Posted 4 years ago
Great customer service & Phone service!
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Posted 4 years ago
Omema did a great job and took care of my needs.
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Posted 4 years ago
US Mobile is rated 4.8 based on 2,597 reviews