US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 6th floore, New York, New York
Rating: 4.75

4.8 Rating 2,626 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
6th floore,
New York
New York
10017

Write Your review

Tell us how US Mobile made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I signed up recently for US Mobile (coming from T-Mobile USA). This has been an excellent experience. The customer service at US Mobile is great. Their team helped me with a minor issue of not choosing the best plan for me, and helped set me on the right path.”

Helpful Report

Posted 5 years ago

“Had a problem send pictures to Android users (I use an iPhone). Tried many things, never got it resolved. Chatted with Aaron Wylie in their Customer Support group, and in under an hour, it was resolved perfectly. He provided exact step-by-step directions to get the job done. Very knowledgeable, very customer friendly, and he has a great sense of humor, which since we were in the middle of the Covid-19 Pandemic, was greatly appreciated! In addition, what else I love about US Mobile is their plan setup. Most flexible in the industry. Do a lot of texting but little talking and little data? Buy a plan that supports that. Don't ever use data? Configure your plan that way. AND, you can change it every month, as your needs change. AND if you run out of something like data, you can 'top up' for that month alone, at any time, without changing your basic plan. In short, I could not be happier with my cell company than I am with US Mobile.”

Helpful Report

Posted 5 years ago

“stop what you’re doing and switch to us mobile. you get to make your plan, and get less of what you don’t care about and more of what you actually use! it’s dumb not to switch. me and kamil khan set up my new phone in the blink of an eye. if you’re looking for a sign to switch carriers. this is it”

Helpful Report

Posted 5 years ago

“I love the service. I get the same stuff as verizon minus the expensive bill. The assistance is great as well. I am happy to have this service. I don't think I will change services again any time soon. Thank you for everything.”

Helpful Report

Posted 5 years ago

“Kamil Khan was super knowledgable, kind, and helpful. He solved all of my problems promptly and clearly. Thank you so much!”

Helpful Report

Posted 5 years ago

“Good customer services, great communication and wonderful helper. Thanks Kamil Khan a lot for solving my problem! I would give 10 stars if I can.”

Helpful Report

Posted 5 years ago

“These guys are amazing. Super-helpful. And shoutout to Kamil K.”

Helpful Report

Posted 5 years ago

“I forgot who was just helping me but he was awesome”

Helpful Report

Posted 5 years ago

“Had an issue with billing, Kamil Khan did a live chat with me and was very helpful. We like US Mobile, good service and the rates are awesome!”

Helpful Report

Posted 5 years ago

“Great company. Simple, easy service. Kamil Khan, my customer service rep, was very helpful in answering my questions. Top notch”

Helpful Report

Posted 5 years ago

“Responsive customer service.”

Helpful Report

Posted 5 years ago

“I have had several questions in the past few months about my (this) new service. They are always here to help and always friendly. I’ve used the chat option every time and they have resolved whatever issue I was dealing with in less than 20 mins. One of the best customer services I have ever dealt with.”

Helpful Report

Posted 5 years ago

“Great service and ease process to sign up!”

Helpful Report

Posted 5 years ago

“Very quick to respond and answered all my questions well.”

Helpful Report

Posted 5 years ago

“Kamil Khan did an amzing job! he helped us very fast and with heart.”

Helpful Report

Posted 5 years ago

“Kamil Khan did an exceptional job. I wasn't sure going in if what I was asking for would be possible but it was so simple and quick. Really recommend. Thanks!”

Helpful Report

Posted 5 years ago

“Great customer service available 24h/7. Kamil Khan was great helping me get my account info and answering my questions at 1am when I wasn't expecting to even be available. You can't go wrong with the Super LTE which is fast and uses the most reliable Red carrier network in the US without the usual data speed caps which makes it perfect!”

Helpful Report

Posted 5 years ago

“Great customer service via chat. No wait time. Good prices.”

Helpful Report

Posted 5 years ago

“The customer service is great, they try their best and are as helpful as they can”

Helpful Report

Posted 5 years ago

“Got good service and resolve no date. thanks”

Helpful Report

Posted 5 years ago

US Mobile is rated 4.8 based on 2,626 reviews