US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 15th floor, New York, New York
Rating: 4.75

4.8 Rating 2,618 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,618 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super helpful chat service on their website”

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Posted 5 years ago

“I've found US Mobile customer service to be prompt and helpful.”

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Posted 5 years ago

“Haroon S - was great! Very helpful.”

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Posted 5 years ago

“I had a good chat today with Hasnain H. I had to port my numbers over to US Mobile and he helped me with wiping the sims so I could input my info for porting. It did not take long as I expected. Thank you, I'm hoping for continued good service as I received today.”

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Posted 5 years ago

“Faisal S. Did a great job at assisting me. Faisal is always kind and is very helpful!”

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Posted 5 years ago

“I have been using US Mobile services for short time. However, I would like to recognize the Great Customer Service experiences I have had over the time of being a US Mobile consumer. Each experience I had with support has lead me to a super satisfactory as they are quick to respond, in addition quick into solving or resolving the problems of accounting issues or phone services issues. Keep up the great work, and please forward this to the CS support team. Thank you.”

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Posted 5 years ago

“The customer service is very responsive and helpful. Hasnain H. helped me last and was great.”

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Posted 5 years ago

“Saved me a ton of money, its just like having one of the big named cell phone carriers without the cost. The loss of benefits offered is easily outweighed by the cost. US mobile even offers many of the free things that Verizon and or AT&T are offering”

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Posted 5 years ago

“Mr. Khan is awesome! Solved my problem quickly. A great asset to your company!”

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Posted 5 years ago

“Kamil Khan helped get my porting setup and answered my questions.”

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Posted 5 years ago

“Haroon S. FIXED MY DATA ISSUE. He didn't stop working on until it was fixed!! GREAT WORK! I LOVE YOU US MOBILE AND HAROON!”

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Posted 5 years ago

“Kamil Khan is by far the voice any company would love to have as their customer service rep. Kamil was very prompt, accurate, and very informative. I honestly have to say it was a pleasure talking to Mr. Khan, and I really hope if any future questions arise, I’ll have the pleasure of chatting with him again. 100% satisfied”

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Posted 5 years ago

“Kamil Khan continues the professional, knowledgeable customer service provided by USM. Thank-you, Kamil”

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Posted 5 years ago

“My android updated and briefly left me without internet. Kamil Kahn was able to help solve my issue quickly and efficiently over chat. He had me back surfing the web in 5 minutes. I have been very pleased with US mobile (FAR cheaper than my previous carrier) and the customer service has been excellent.”

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Posted 5 years ago

“Kamil Kahn made the transfer of my phone number to US mobile easy even after mixing up my pin from my previous carrier.”

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Posted 5 years ago

“Great customer service... on prompt... I have recommended to friends... Zia responded and fixed the issue.”

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Posted 5 years ago

“Aaron W. was a huge help all the way through the Activation process!”

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Posted 5 years ago

“Recently live chatted with Jahanzeb at US Mobile. He refreshed my phone line; that way, I could receive calls and texts again. There was no wait time in joining the chatroom. He was very friendly and helpful. Overall, my experience was excellent.”

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Posted 5 years ago

“Samir was able to quickly and efficiently resolve the connectivity issues my phone was having with the phone and it is now fully working excellently! Definitely made my night, and he was also very friendly and patient.”

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Posted 5 years ago

“Good service no fuss.”

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Posted 5 years ago

US Mobile is rated 4.8 based on 2,618 reviews