US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.78

4.8 Rating 2,836 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,836 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good pricing. Some minor difficulties in setting up which have been resolved.”

Helpful Report

(Hammad Ahmad) - Posted 5 years ago

“Mail tracking info. (GPS sim card).”

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(Kaleem Ashraf) - Posted 5 years ago

“Respond the needs of customer quickly”

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(Hammad Ahmad) - Posted 5 years ago

“Great price and the customer service has always been superior.”

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(Kaleem Ashraf) - Posted 6 years ago

“1 of the cust. Rep provided me with a resolution to the issues rather than suggestion.”

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(Shahrukh Ahmed) - Posted 6 years ago

“Clear, concise response.”

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(Kaleem Ashraf) - Posted 6 years ago

“Sometimes it stops working without any reason and requires reboot. Also we went to Washington and found none of US Mobile, i have 2, are working and it was difficult to contact with my family.”

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(Rizwan Ahmed) - Posted 6 years ago

“I love the build-your-own plan and the fact that they run on Verizon.”

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(Moaz Malik) - Posted 6 years ago

“You responded to my request very quickly, something most companies don’t do. So thanks.”

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(Maryam Ayyaz) - Posted 6 years ago

“US Mobile has exceptional customer service. I wish your prices were a little lower for what customers get. But the customer service really is unbeatable - always friendly, always helpful, always prompt. Thanks so much!”

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(Samina Tipu) - Posted 6 years ago

“Excellent coverage and customer service.”

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(AbdulRafay Moeen) - Posted 6 years ago

“Reasonable rates (but still very expensive compared to Europe). Fast customer service.”

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(Hammad Ahmad) - Posted 6 years ago

“The chat correspondents were polite and helpful. Thanks!”

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(Hammad Ahmad) - Posted 6 years ago

“Strong reliable service”

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(Hammad Ahmad) - Posted 6 years ago

“Always try to be helpful. Thanks”

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(Usman Israr) - Posted 6 years ago

“The price was the main attraction. You had low cost plans for occasional users like myself. In over a year, I only went over the 100MB data I purchased twice. Customer service was good.”