US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 15th floor, New York, New York
Rating: 4.76

4.8 Rating 2,598 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,598 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service is very responsive and helpful. Hasnain H. helped me last and was great.”

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Posted 5 years ago

“i ttook so long to put the chip in an old iphone 6 but finally it worked. Customer support really patient testing it.”

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Posted 5 years ago

“I think US Mobile and tech support is superb! However, I had to leave US Mobile because as a business user (not a telemarketer or scammer) my daily usage was such that US Mobile automation kept turning off my cell service. That honestly said, for a non-business user of cellphone service, this would be a great option for cell service.”

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Posted 5 years ago

“Your reps are helpful. What is wrong is: the Site has icon covering the sign in. when I found and entered info to change password, site is blocked at bottom and cannot scroll down to submit...”

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Posted 5 years ago

“Cheap phone service. I would suggest to offer att cell service to give better service in certain areas of Alabama.”

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(Kashan Altaf) - Posted 6 years ago

“Got my data back.”

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(Kamran Zafar Gill) - Posted 6 years ago

“Good cheap basic service. I like the a la carte menu.”

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(AbdulRafay Moeen) - Posted 6 years ago

“Good prices when you can control usage. With international data roaming package (like 5$ or 10$ month) I would not have to change”

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(Kashan Altaf) - Posted 6 years ago

“That it was very cheap! The thing I would change is the ability to do group chats and to send files via text”

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(Shahdab Younis) - Posted 6 years ago

“Porting my number was simple and very fast. I switched my own account to US Mobile from AT&T after hating them for years and half a year watching my daughter get good service from US Mobile. My only wish is that international roaming were supported.”

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(Rizwan Ahmed) - Posted 6 years ago

“Answered my questions. However, the problem should NOT have happened. My account would not show current talk/text/data balances during a system upgrade.”

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(Samina Tipu) - Posted 6 years ago

“Everything is good. Thank you”

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(Hassan Akram) - Posted 6 years ago

“US Mobile has great customer service, good customization, and insanely low prices. The only problem is that the coverage isn't so great.”

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(Hassan Akram) - Posted 6 years ago

“Something is always failing it seems, but your support guys always fix it quickly. They are always very personable as well.”

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(Shahrukh Ahmed) - Posted 6 years ago

“A bar short of the best network, was not the end of the world for me, especially when I was a student.”

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(Maryam Ayyaz) - Posted 6 years ago

“The customer service representative followed up with me regarding my issue to let me know it was successfully solved.”

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(Shahrukh Ahmed) - Posted 6 years ago

“Great service”

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(AbdulRafay Moeen) - Posted 6 years ago

“Very affordable.”

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(Rizwan Ahmed) - Posted 6 years ago

“Their workers have been always there 24/24 to answer to my worries and challenges. I felt fulfilled though I had to migrate given that I couldn't get your network signal in the apartment basement where I live. Each time I have to make a call I must move to the window and sometime I will not succeed and will be obliged to move outside. I also missed very important calls and people kept complaining they tried calling me in vain. Thanks for your great services. Julius Wirnkar”

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(Moaz Malik) - Posted 6 years ago

“Fast and informed response to phone calls.”

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(Hammad Ahmad) - Posted 6 years ago

US Mobile is rated 4.8 based on 2,598 reviews