US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 6th floore, New York, New York
Rating: 4.75

4.8 Rating 2,626 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
6th floore,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service and response to my question by Kamil Khan. Also the website interface looks simple and non-complex, which I like. Looking forward to learning more about the company when I receive my starter kit. Thanks”

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Posted 5 years ago

“He solves my problem!”

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Posted 5 years ago

“Haroon was very patient, helped me make informed choices, and made me feel taken care of. Thanks, Haroon!”

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Posted 5 years ago

“Haroon S. was very efficient and helpful. Much appreciated!”

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Posted 5 years ago

“Haroon S. was very efficient in answering my specific questions about US Mobile in Puerto Rico. Thank you!”

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Posted 5 years ago

“The hotspot toggle disappeared on my phone and the nice customer rep got this fixed in a flash! Thank you! My phone would not allow me to give 5 stars....this rep deserves nothing but 5 stars!!!”

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Posted 5 years ago

“Love this phone company. Service is great, price is great, customer service reps are great. All around awesome!”

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Posted 5 years ago

“Not a customer yet but I've been researching cheap phone plans to save some money. Came across US mobile and their plans and offerings look excellent. The website is very informative and gives pretty much all the info that you need. Still I had some questions so used the chat feature to get connected to the help desk. I was connected to Kamil Khan and he was more than helpful to answer all my questions to my complete satisfaction. This made my choice very easy, going ahead and ordering my started kit. Oh, yes the starter kit is free ( you pay for the shipping).”

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Posted 5 years ago

“Kamil Khan was very helpful”

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Posted 5 years ago

“Best Live Chat support, ever. Thank you Haroon S.!”

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Posted 5 years ago

“Kamil Khan, was a fantastic help. Replied fast and made sure I understood every step of the process.”

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Posted 5 years ago

“Hamza J. was very helpful and answered my questions and gave links. Thanks”

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Posted 5 years ago

“Kamil Khan helped me with my issue via chat. He was very knowledgeable and helpful. Great service!!!”

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Posted 5 years ago

“The process was quick, convenient, and efficient. I'm absolutely elated with the costumer service.”

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Posted 5 years ago

“i am new to your company, so far have 2 lines with more to follow. had a little issue which was resolved expertly within minutes by a agent in the name of "kamil khan". would give him a 5 star rating. thanks!”

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Posted 5 years ago

“I couldn't be happier with US Mobile. I have more than enough on my plan, it's literally half the price of my old plan with Verizon, and the customer service is exceptional. Kamil Kahn assisted me by chat with a voicemail issue and it was resolved in under 1 minute. I have never had any signal issues. I can't recommend US Mobile enough.”

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Posted 5 years ago

“Knowlegeable, courteous and patient dialogue w Abdullah on May 19, 2020”

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Posted 5 years ago

“Kamil Kahn has went above and beyond expectation in helping me solve a complex problem, regarding my phone messaging capabilities! His vast knowledge and abilities about technical issues have certainly impressed me! Thank you Kamil!”

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Posted 5 years ago

“Kamil Khan took care of my problem in roughly 30 seconds. I think that set a record. He was very polite as well.”

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Posted 5 years ago

“I am very happy with the service provided by US mobile! Great coverage and great costumer service.”

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Posted 5 years ago

US Mobile is rated 4.8 based on 2,626 reviews