US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 6th floore, New York, New York
Rating: 4.75

4.8 Rating 2,626 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
6th floore,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

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“Flexible plans are very nice and were helpful when I didn't use my phone often, or didn't have much money.”

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Posted 6 years ago

“Very good company and better prices. Recommended”

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Posted 6 years ago

“Purchased UNLIMITED talk and text plan. They cut me off one night in the middle of a phone call. Called support and they said I had hit a "soft cap" so they forced me to call support to get service re-activated. What part of UNLIMITED don't they understand?”

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Posted 6 years ago

“Not a happy camper. Before I started said my galaxy note 4 was compatible. But after I got chip and started process said it wasn't and had to try their other chip and sign up for service before I could find out out if worked. On checkout page they gave me total with added 2 bucks in taxes...sent me an email with a confirmation code that I would need to enter to complete transaction.... Got email but said order was placed but added another $2.15 more than what was quoted....AND phone would not work....cancelled right away..very bad experience fore me.”

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Posted 7 years ago

“They offered a promotion ($25 credit per referral) and changed the terms after I had already referred a number of people (switching it to $10). They refused to honor the referrals I had already signed up, saying that they changed their policy and they had no obligation to give me the promised credit for the people who had already signed up, which is clearly false advertising. Beyond that, the service has been spotty and intermittent, despite us being in an area with a good amount of Verizon coverage. We will be switching back to Ting.”

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Posted 7 years ago

“It's good, but network for internet very poor.”

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(Shahrukh Ahmed) - Posted 7 years ago

“They made upgrading very easy!”

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(Rizwan Ahmed) - Posted 7 years ago

“I wasn't even able to use the service and I was still given easy to understand and immediate information. I am so impressed I decided to spend the money to buy a compatible phone in order to get this service after all.”

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(Rizwan Ahmed) - Posted 7 years ago

“Unbeatable products, services, and support.”

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(Kaleem Ashraf) - Posted 7 years ago

“Good service. Great price.”

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(Arslan Attique) - Posted 7 years ago

“im lose to connect 4G in my country”

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(Wajheen Khan) - Posted 7 years ago

“He was professional nice and patient”

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(Kashan Altaf) - Posted 7 years ago

“I love US Mobile in every way. I post how much I love it on FB all of the time!”

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(Hassan Akram) - Posted 7 years ago

“They ported my number over very quickly.”

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(Syed Adeel Shah) - Posted 7 years ago

“Great customer service”

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(AbdulRafay Moeen) - Posted 7 years ago

“was fine until i tried to change phones. new phone didn't work, sent back and more than a week after it arrived i was still waiting to get an update.”

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Posted 7 years ago

“Thank you for your prompt answer and for your efficiency! Have a great weekend... Florence Garrett”

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(Maryam Ayyaz) - Posted 7 years ago

“Cheap and pay as needed”

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(Syed Adeel Shah) - Posted 7 years ago

“Very good service for the price and customer support was very responsive.”

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(AbdulRafay Moeen) - Posted 7 years ago

“US Mobile is about as perfect as a mobile phone company can be. Taylor your service to exactly what you need and add more whenever necessary at a very low price. Easy to set up and use from website and fast and friendly service from the staff.”

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(Rizwan Ahmed) - Posted 7 years ago

US Mobile is rated 4.8 based on 2,626 reviews