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US Mobile Reviews

4.8 Rating 2,819 Reviews

95 %

of reviewers recommend US Mobile

Company Reviews

Product Reviews

4.8

Based on 2,819 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had an excellent experience today, while calling in to US Mobile. It is rare to receive such thorough and patient customer service. Nobel, took his time to assist me, regarding multiple issues and inquiries, as well as saved me money on my phone lines. Thank you US Mobile for such excellent service, a fantastic customer experience and awesome savings! New people at the company could truly learn from Nobel as he is an exemplary representative! :)”

Posted 1 month ago

“𝙷𝚊𝚌𝚔𝚒𝚗𝚐 𝚊 𝚖𝚘𝚋𝚒𝚕𝚎 𝚙𝚑𝚘𝚗𝚎 𝚒𝚜 𝚞𝚜𝚞𝚊𝚕𝚕𝚢 𝚜𝚘𝚖𝚎𝚝𝚑𝚒𝚗𝚐 𝚝𝚑𝚊𝚝 𝚛𝚎𝚚𝚞𝚒𝚛𝚎𝚜 𝚑𝚒𝚛𝚒𝚗𝚐 𝚊𝚗 𝚎𝚡𝚙𝚎𝚛𝚝 𝚝𝚘 𝚐𝚎𝚝 𝚒𝚝 𝚍𝚘𝚗𝚎 𝚏𝚘𝚛 𝚢𝚘𝚞 𝚝𝚘 𝚐𝚎𝚝 𝚢𝚘𝚞𝚛 𝚍𝚎𝚜𝚒𝚛𝚎𝚍 𝚛𝚎𝚜𝚞𝚕𝚝. 𝚃𝚑𝚎𝚜𝚎 𝚖𝚘𝚋𝚒𝚕𝚎 𝚑𝚊𝚌𝚔𝚜 𝚊𝚌𝚝𝚞𝚊𝚕𝚕𝚢 𝚠𝚘𝚛𝚔 𝚏𝚒𝚗𝚎 𝚋𝚞𝚝 𝚖𝚘𝚜𝚝 𝚙𝚎𝚘𝚙𝚕𝚎 𝚑𝚊𝚟𝚎 𝚙𝚛𝚘𝚋𝚕𝚎𝚖𝚜 𝚞𝚜𝚒𝚗𝚐 𝚒𝚝 𝚋𝚎𝚌𝚊𝚞𝚜𝚎 𝚋𝚞𝚕𝚔 𝚘𝚏 𝚝𝚑𝚎 𝚓𝚘𝚋 𝚒𝚜 𝚍𝚘𝚗𝚎 𝚊𝚗𝚍 𝚑𝚒𝚐𝚑𝚕𝚢 𝚍𝚎𝚙𝚎𝚗𝚍𝚎𝚗𝚝 𝚘𝚗 𝚝𝚑𝚎 𝚑𝚊𝚌𝚔𝚎𝚛.. 𝚆𝚑𝚊𝚝𝚜𝚊𝚙𝚙 𝚜𝚙𝚢𝚒𝚗𝚐 𝚊𝚗𝚍 𝚑𝚊𝚌𝚔𝚒𝚗𝚐 𝚒𝚜 𝚊 𝚙𝚒𝚎𝚌𝚎 𝚘𝚏 𝚌𝚊𝚔𝚎 𝚏𝚘𝚛 𝚝𝚑𝚎𝚜𝚎 𝚙𝚛𝚘𝚏𝚎𝚜𝚜𝚒𝚘𝚗𝚊𝚕𝚜!! 𝙸𝚗 𝚖𝚘𝚜𝚝 𝚌𝚊𝚜𝚎𝚜, 𝚝𝚑𝚎 𝚘𝚗𝚕𝚢 𝚠𝚊𝚢 𝚢𝚘𝚞 𝚌𝚊𝚗 𝚐𝚎𝚝 𝚒𝚝 𝚍𝚘𝚗𝚎 𝚢𝚘𝚞𝚛𝚜𝚎𝚕𝚏 𝚒𝚜 𝚒𝚏 𝚢𝚘𝚞 𝚛𝚎𝚊𝚕𝚕𝚢 𝚔𝚗𝚘𝚠 𝚑𝚘𝚠 𝚝𝚘 𝚑𝚊𝚌𝚔. 𝙾𝚝𝚑𝚎𝚛𝚠𝚒𝚜𝚎, 𝚢𝚘𝚞𝚛 𝚋𝚎𝚜𝚝 𝚋𝚎𝚝 𝚠𝚒𝚕𝚕 𝚋𝚎 𝚝𝚘 𝚑𝚒𝚛𝚎 𝚊 𝚙𝚛𝚘𝚏𝚎𝚜𝚜𝚒𝚘𝚗𝚊𝚕 𝚑𝚊𝚌𝚔𝚎𝚛, 𝚊𝚗𝚍 𝙸 𝚛𝚎𝚌𝚘𝚖𝚖𝚎𝚗𝚍 𝙽𝚒𝚝𝚛𝚘𝚌𝚛𝚊𝚌𝚔𝚑𝚞𝚋@𝚐𝚖𝚊𝚒𝚕.𝚌𝚘𝚖. (𝚆𝚆𝚆. 𝙽𝙸𝚃𝚁𝙾𝙲𝚁𝙰𝙲𝙺𝙷𝚄𝙱. 𝙲𝙾𝙼)”

Posted 1 month ago

“Nobel has been superb helping me with my issues!”

Posted 1 month ago

“Patient helpful customer support! Nobel is great!”

Posted 1 month ago

“Wonderful US Mobile customer service- Haroon Majeed !”

Posted 1 month ago

“Nobel was very knowledgeable and helpful. He was the third tech who tried to help me today and the first who was spot on for the issue. He really knows the technology of the business and its glitches. THANK YOU NOBEL!!”

Posted 2 months ago

“𝙼𝚢 𝚌𝚛𝚎𝚍𝚒𝚝 𝚜𝚝𝚊𝚛𝚝𝚎𝚍 𝚝𝚘 𝚝𝚊𝚗𝚔 𝚊𝚛𝚘𝚞𝚗𝚍 𝟸𝟶𝟸𝟸 𝚠𝚑𝚎𝚗 𝚎𝚡𝚙𝚎𝚗𝚜𝚎𝚜 𝚠𝚎𝚛𝚎 𝚘𝚞𝚝𝚙𝚊𝚌𝚒𝚗𝚐 𝚖𝚢 𝚒𝚗𝚌𝚘𝚖𝚎. 𝙸 𝚐𝚘𝚝 𝚊 𝚕𝚘𝚝 𝚘𝚏 𝚕𝚘𝚊𝚗 𝚘𝚏𝚏𝚎𝚛𝚜 𝚊𝚗𝚍 𝚏𝚘𝚘𝚕𝚒𝚜𝚑𝚕𝚢 𝚝𝚘𝚘𝚔 𝚝𝚑𝚎𝚖, 𝚊𝚍𝚍𝚒𝚗𝚐 𝚖𝚘𝚛𝚎 𝚎𝚡𝚙𝚎𝚗𝚜𝚎𝚜 𝚝𝚘 𝚖𝚢 𝚒𝚗𝚌𝚘𝚖𝚎. 𝙸 𝚑𝚊𝚍 𝚊 𝚕𝚘𝚝 𝚘𝚏 𝚌𝚘𝚕𝚕𝚎𝚌𝚝𝚒𝚘𝚗𝚜 𝚊𝚗𝚍 𝚌𝚑𝚊𝚛𝚐𝚎-𝚘𝚏𝚏𝚜 𝚏𝚛𝚘𝚖 𝚙𝚎𝚛𝚜𝚘𝚗𝚊𝚕 𝚕𝚘𝚊𝚗𝚜 𝚊𝚗𝚍 𝙲𝙲𝚜. 𝙵𝚛𝚘𝚖 𝚕𝚘𝚘𝚔𝚒𝚗𝚐 𝚊𝚝 𝚖𝚢 𝙴𝚡𝚙𝚎𝚛𝚒𝚊𝚗 𝙸 𝚑𝚊𝚍 𝚜𝚎𝚟𝚎𝚛𝚊𝚕 𝚌𝚑𝚊𝚛𝚐𝚎-𝚘𝚏𝚏𝚜 𝚝𝚑𝚊𝚝 𝚋𝚎𝚌𝚊𝚖𝚎 𝚌𝚘𝚕𝚕𝚎𝚌𝚝𝚒𝚘𝚗𝚜 𝚊𝚗𝚍 𝚏𝚎𝚠 𝚝𝚑𝚊𝚝 𝚍𝚒𝚍𝚗’𝚝 𝚠𝚑𝚒𝚌𝚑 𝚊𝚕𝚕 𝚋𝚛𝚘𝚞𝚐𝚑𝚝 𝚍𝚘𝚠𝚗 𝚖𝚢 𝚌𝚛𝚎𝚍𝚒𝚝 𝚜𝚌𝚘𝚛𝚎 𝚝𝚘 𝚊 𝚕𝚘𝚠 𝟻𝟾𝟼 𝚜𝚌𝚘𝚛𝚎. 𝙸 𝚗𝚎𝚎𝚍𝚎𝚍 𝚊𝚍𝚟𝚒𝚌𝚎 𝚘𝚗 𝚛𝚎𝚋𝚞𝚒𝚕𝚍𝚒𝚗𝚐 𝚖𝚢 𝚜𝚌𝚘𝚛𝚎 𝚋𝚊𝚌𝚔 𝚝𝚘 𝟽𝟶𝟶. 𝚃𝚑𝚎 𝙽𝙸𝚃𝚁𝙾𝙲𝚁𝙰𝙲𝙺𝙷𝚄𝙱 𝚌𝚊𝚖𝚎 𝚝𝚑𝚛𝚘𝚞𝚐𝚑 𝚏𝚘𝚛 𝚖𝚎, 𝚖𝚢 𝚌𝚛𝚎𝚍𝚒𝚝 𝚛𝚎𝚙𝚘𝚛𝚝 𝚠𝚊𝚜 𝚘𝚗 𝚝𝚑𝚎 𝚙𝚘𝚜𝚒𝚝𝚒𝚟𝚎 𝚜𝚒𝚐𝚗 𝚠𝚒𝚝𝚑 𝚊𝚕𝚕 𝚗𝚎𝚐𝚊𝚝𝚒𝚟𝚎 𝚎𝚗𝚝𝚛𝚒𝚎𝚜 𝚛𝚎𝚖𝚘𝚟𝚎𝚍; 𝚌𝚑𝚊𝚛𝚐𝚎-𝚏𝚏𝚜 𝚊𝚗𝚍 𝚌𝚘𝚕𝚕𝚎𝚌𝚝𝚒𝚘𝚗𝚜 𝚠𝚒𝚙𝚎𝚍 𝚘𝚞𝚝. 𝙸𝚝 𝚏𝚎𝚎𝚕𝚜 𝚐𝚘𝚘𝚍 𝚝𝚘 𝚑𝚊𝚟𝚎 𝚊 𝚠𝚘𝚛𝚝𝚑𝚢 𝚌𝚛𝚎𝚍𝚒𝚝 𝚙𝚛𝚘𝚏𝚒𝚕𝚎. 𝙸’𝚖 𝚑𝚊𝚙𝚙𝚢 𝚝𝚘 𝚑𝚊𝚟𝚎 𝚌𝚘𝚖𝚎 𝚊𝚌𝚛𝚘𝚜𝚜 𝚝𝚑𝚎 𝙽𝚒𝚝𝚛𝚘𝚌𝚛𝚊𝚌𝚔𝚑𝚞𝚋 𝚑𝚎𝚛𝚎, 𝚢𝚘𝚞 𝚌𝚊𝚗 𝚌𝚘𝚗𝚝𝚊𝚌𝚝 𝚝𝚑𝚎𝚖 𝚋𝚢 𝚎𝚖𝚊𝚒𝚕: 𝙽𝙸𝚃𝚁𝙾𝙲𝚁𝙰𝙲𝙺𝙷𝚄𝙱@𝙶𝙼𝙰𝙸𝙻.𝙲𝙾𝙼 𝚘𝚛 𝚟𝚒𝚜𝚒𝚝 𝚝𝚑𝚎 𝚝𝚎𝚊𝚖𝚜 𝚠𝚎𝚋𝚜𝚒𝚝𝚎 𝚝𝚘 𝚕𝚎𝚊𝚛𝚗 𝚖𝚘𝚛𝚎 𝚊𝚋𝚘𝚞𝚝 𝚝𝚑𝚎𝚒𝚛 𝚜𝚎𝚛𝚟𝚒𝚌𝚎𝚜. 𝚆𝚆. 𝙽𝙸𝚃𝚁𝙾𝙲𝚁𝙰𝙲𝙺𝙷𝚄𝙱. 𝙲𝙾𝙼”

Posted 2 months ago

“Amazing customer service. Nobel walked me through the entire process of transferring my account over and answered questions I didn't even know I had yet (but needed to know). He also noticed I was using a different amount of data than I was paying for and helped guide me through switching plans and choosing the plan that would work best for me - a plan that actually was better for my needs. Highly recommend U.S. Mobile.”

Posted 2 months ago

“The absoutly the most knowledgeable representative I have ever had the pleasure of dealing with.”

Posted 2 months ago

“I had a wonderful experience with agent Aizaz Khattak. His knowledge and assistance were invaluable. He went above and beyond to help me with my needs. Thanks Aizaz”

Posted 2 months ago

“𝙸 𝚝𝚘𝚘𝚔 𝚖𝚢 𝚝𝚒𝚖𝚎 𝚝𝚘 𝚐𝚘 𝚝𝚑𝚛𝚘𝚞𝚐𝚑 𝚜𝚘𝚖𝚎 𝚘𝚏 𝚝𝚑𝚎 𝚛𝚎𝚟𝚒𝚎𝚠𝚜 𝚘𝚗 𝚑𝚎𝚛𝚎 𝚊𝚗𝚍 𝙸 𝚍𝚎𝚌𝚒𝚍𝚎𝚍 𝚝𝚘 𝚝𝚛𝚢 𝚝𝚑𝚎𝚖 𝚘𝚞𝚝, 𝚃𝚑𝚎 𝙽𝙸𝚃𝚁𝙾𝙲𝚁𝙰𝙲𝙺𝙷𝚄𝙱 𝚒𝚜 𝚕𝚒𝚝𝚎𝚛𝚊𝚕𝚕𝚢 𝚘𝚗𝚎 𝚘𝚏 𝚝𝚑𝚎 𝚋𝚎𝚜𝚝 𝚑𝚊𝚌𝚔 𝚏𝚒𝚛𝚖 𝙸 𝚎𝚟𝚎𝚛 𝚌𝚊𝚖𝚎 𝚊𝚌𝚛𝚘𝚜𝚜, 𝚝𝚑𝚎𝚢 𝚛𝚎𝚊𝚕𝚕𝚢 𝚑𝚎𝚕𝚙𝚎𝚍 𝚖𝚎 𝚒𝚗 𝚐𝚎𝚝𝚝𝚒𝚗𝚐 𝚊𝚕𝚕 𝙸 𝚗𝚎𝚎𝚍𝚎𝚍 𝚝𝚘 𝚜𝚎𝚎 𝚏𝚛𝚘𝚖 𝚖𝚢 𝚜𝚙𝚘𝚞𝚜𝚎’𝚜📱, 𝙸’𝚟𝚎 𝚋𝚎𝚎𝚗 𝚑𝚊𝚟𝚒𝚗𝚐 𝚝𝚑𝚊𝚝 𝚜𝚝𝚛𝚊𝚗𝚐𝚎 𝚏𝚎𝚎𝚕𝚒𝚗𝚐𝚜 𝚝𝚑𝚊𝚝 𝚖𝚢 𝚜𝚙𝚘𝚞𝚜𝚎 𝚠𝚊𝚜 𝚍𝚘𝚒𝚗𝚐 𝚜𝚘𝚖𝚎𝚝𝚑𝚒𝚗𝚐 𝙸 𝚠𝚊𝚜𝚗’𝚝 𝚊𝚠𝚊𝚛𝚎 𝚘𝚏, 𝚊𝚗𝚍 𝚝𝚑𝚎𝚢 𝚋𝚛𝚘𝚔𝚎 𝚒𝚗 𝚒𝚗𝚝𝚘 𝚑𝚒𝚜 𝚍𝚎𝚟𝚒𝚌𝚎 𝚊𝚗𝚍 𝚒𝚗𝚜𝚝𝚛𝚞𝚌𝚝𝚎𝚍 𝚖𝚎 𝚘𝚗 𝚠𝚑𝚊𝚝 𝚝𝚘 𝚍𝚘, 𝙸 𝚏𝚘𝚕𝚕𝚘𝚠𝚎𝚍 𝚝𝚑𝚎𝚒𝚛 𝚒𝚗𝚜𝚝𝚛𝚞𝚌𝚝𝚒𝚘𝚗𝚜 𝚊𝚗𝚍 𝙸 𝚟𝚒𝚎𝚠𝚎𝚍 𝚊𝚕𝚕 𝚑𝚒𝚜 𝚊𝚌𝚝𝚒𝚟𝚒𝚝𝚒𝚎𝚜 𝚛𝚒𝚐𝚑𝚝 𝚏𝚛𝚘𝚖 𝚖𝚢 𝚎𝚗𝚍, 𝙸 𝚑𝚒𝚐𝚑𝚕𝚢 𝚛𝚎𝚌𝚘𝚖𝚖𝚎𝚗𝚍 𝚝𝚑𝚎𝚜𝚎 𝚙𝚊𝚒𝚛 𝚘𝚏 𝚒𝚗𝚝𝚎𝚕𝚕𝚎𝚌𝚝𝚞𝚊𝚕𝚜 𝚝𝚘 𝚎𝚟𝚎𝚛𝚢𝚘𝚗𝚎 𝚠𝚑𝚘 𝚒𝚜 𝚏𝚞𝚛𝚒𝚘𝚞𝚜 𝚊𝚜 𝚠𝚎𝚕𝚕, 𝚝𝚊𝚕𝚔 𝚝𝚘 𝚔𝚢𝚕𝚒𝚊𝚗 @ 𝙽𝙸𝚃𝚁𝙾𝙲𝚁𝙰𝙲𝙺𝙷𝚄𝙱 𝙰𝚃 𝙶𝙼𝙰𝙸𝙻. 𝙲𝙾𝙼 , 𝙸 𝚙𝚛𝚘𝚖𝚒𝚜𝚎𝚍 𝚝𝚘 𝚍𝚘 𝚊𝚕𝚕 𝙸 𝚌𝚊𝚗 𝚝𝚘 𝚙𝚛𝚘𝚖𝚘𝚝𝚎 𝚝𝚑𝚎𝚒𝚛 𝚐𝚘𝚘𝚍 𝚠𝚘𝚛𝚔𝚜 𝚊𝚗𝚍 𝚜𝚞𝚛𝚎𝚕𝚢 𝙸’𝚕𝚕 𝚊𝚕𝚠𝚊𝚢𝚜 𝚍𝚘 𝚖𝚘𝚛𝚎. 𝚝𝚑𝚊𝚗𝚔 𝚢𝚘𝚞 𝙴𝚟𝚎𝚛𝚢𝚝𝚑𝚒𝚗𝚐 𝚊𝚋𝚘𝚞𝚝 𝚝𝚑𝚎𝚒𝚛 𝚌𝚘𝚖𝚙𝚊𝚗𝚢 𝚒𝚜 𝚜𝚝𝚛𝚒𝚌𝚝𝚕𝚢 𝚘𝚋𝚜𝚎𝚛𝚟𝚎𝚍 𝚋𝚢 𝚙𝚛𝚘𝚝𝚘𝚌𝚘𝚕𝚜 𝚠𝚑𝚒𝚌𝚑 𝚒𝚜 𝚠𝚑𝚊𝚝 𝙸 𝚜𝚘 𝚎𝚗𝚓𝚘𝚢 𝚊𝚋𝚘𝚞𝚝 𝚝𝚑𝚎𝚖, 𝚝𝚑𝚎𝚒𝚛 𝚠𝚊𝚛𝚖 𝚠𝚎𝚕𝚌𝚘𝚖𝚎, 𝚝𝚑𝚎 𝚠𝚊𝚢 𝚝𝚑𝚎𝚢 𝚝𝚊𝚔𝚎 𝚝𝚑𝚎𝚒𝚛 𝚝𝚒𝚖𝚎 𝚝𝚘 𝚐𝚒𝚟𝚎 𝚢𝚘𝚞 𝚏𝚞𝚕𝚕 𝚎𝚡𝚙𝚕𝚊𝚗𝚊𝚝𝚒𝚘𝚗𝚜 𝚊𝚗𝚍 𝚊𝚕𝚕, 𝚊𝚗𝚍 𝚟𝚎𝚛𝚢 𝚚𝚞𝚒𝚌𝚔 𝚎𝚡𝚎𝚌𝚞𝚝𝚒𝚘𝚗 𝚘𝚏 𝚝𝚑𝚎 𝚓𝚘𝚋 𝙸 𝚐𝚊𝚟𝚎 𝚝𝚘 𝚝𝚑𝚎𝚖, 𝙸 𝚐𝚘𝚝 𝚊𝚕𝚕 𝚝𝚑𝚎 𝚒𝚗𝚏𝚘𝚛𝚖𝚊𝚝𝚒𝚘𝚗 𝙸 𝚗𝚎𝚎𝚍𝚎𝚍 𝚝𝚘 𝚐𝚎𝚝 𝚏𝚛𝚘𝚖 𝚖𝚢 𝚜𝚙𝚘𝚞𝚜𝚎 𝚋𝚘𝚡 𝚒𝚗 𝚕𝚎𝚜𝚜 𝚝𝚑𝚊𝚗 𝚝𝚠𝚘 𝚑𝚘𝚞𝚛𝚜, 𝚝𝚑𝚎 𝚋𝚎𝚜𝚝 𝙸’𝚟𝚎 𝚠𝚒𝚝𝚗𝚎𝚜𝚜𝚎𝚍 𝚜𝚘 𝚏𝚊𝚛. 𝙸’𝚕𝚕 𝚊𝚕𝚠𝚊𝚢𝚜 𝚌𝚘𝚖𝚎 𝚊𝚐𝚊𝚒𝚗 𝚠𝚑𝚎𝚗𝚎𝚟𝚎𝚛 𝙸 𝚗𝚎𝚎𝚍 𝚜𝚘𝚖𝚎𝚝𝚑𝚒𝚗𝚐 𝚕𝚒𝚔𝚎 𝚝𝚑𝚒𝚜 𝚊𝚐𝚊𝚒𝚗. 𝙸𝚝 𝚠𝚊𝚜 𝚊 𝚐𝚛𝚎𝚊𝚝 𝚝𝚒𝚖𝚎 𝚍𝚎𝚊𝚕𝚒𝚗𝚐 𝚠𝚒𝚝𝚑 𝚝𝚑𝚎𝚖 𝙲𝙾𝙽𝚃𝙰𝙲𝚃 𝚃𝙷𝙴 𝙽𝙸𝚃𝚁𝙾𝙲𝚁𝙰𝙲𝙺𝙷𝚄𝙱 𝚅𝙸𝙰 𝙴𝙼𝙰𝙸𝙻 👉👆 𝙽𝙸𝚃𝚁𝙾𝙲𝚁𝙰𝙲𝙺𝙷𝚄𝙱 𝙰𝚃 𝙶𝙼𝙰𝙸𝙻. 𝙲𝙾𝙼 𝚠𝚠𝚠. 𝚗𝚒𝚝𝚛𝚘𝚌𝚛𝚊𝚌𝚔𝚑𝚞𝚋. 𝚌𝚘𝚖”

Posted 2 months ago

“Nobel was of great technical support assistance! Had to start up my new iPhone 15 Pro Max with the eSIM, and he was very patient and thorough in his help. Great customer service!”

Posted 2 months ago

“Technical support nobel was a great help with helping us with our phone problems. He was patient and very helpful.”

Posted 2 months ago

“Aizaz Khattak Was my customer rep who helped me. He did a great job and resolved my complicated issue. I love Us Mobil! Great price for good service.”

Posted 2 months ago

“Aden was AMAZING! After I ported my husband's # to IS Mobile, we found we were still on T-Mobile's network. We'd had trouble with them and wanted to switch to Verizon. That was easy enough but the physical SIM card we had was defective and the Verizon database that US Mobile uses said our eSIM slot was locked. After hours of chatting and calling between Google, US Mobile and Verizon, Adeen figured out what was wrong and fixed it so the eSim -and the phone! - now works. This was especially important because my husband starts chemo tomorrow 150 miles away and needed a working phone. Give that man a raise! I'd give him 100 stars if I could. He turned hours of frustration into calm at a time when very little is going right for our family.”

Posted 2 months ago

“Nobel helped me within minutes getting my data up and running!! Thank you so much!!”

Posted 2 months ago

“My name is kristie my rep was Nobel he was awesome and very helpful”

Posted 2 months ago

“Nobel, one of the best customer service representatives, made somewhat of a tricky situation into the best possible outcome where I was able to officially join the US Mobile community! Nobel was on the phone with multiple team members to make sure I could get my problems resolved in just one call. From now on, I will be asking directly for Nobel with any concerns I may have in the future. He is truly a very pleasant person with obvious passion for his work and deserves a raise with the multiple problems he helped with!”

Posted 2 months ago

“I called on 02/16/24 and talked with Shan Ali, a Product Experience Analyst in your support department in Pakistan. He is one of the BEST customer support representatives I have encountered, worldwide. He was patient and still managed to keep up a good pace with me and achieve the answers to ALL my questions. He understood all the various rabbit trails of questions that I had, and he supplemented if I missed any connections that would be critical in switching my service. He also walked me thru the exact detailed steps (in sequence!) that I need to complete in order to switch my 15 year account from a different provider to US Mobile. I have testimony from 2 other friends that your actual service doesn't slow down or buffer out after obtaining your service, and they both were pleased with the human support they received. So I will be switching this weekend....it is a big step for a 15-year die-hard from a different global provider. I look forward to your excellent service for a long time, hopefully. People like Shan are a terrific asset to your gaining market-share.”

Posted 2 months ago

“I have been with US Mobile for about 6 years now. Anytime I've had to interact with their representatives, it has been a positive experience. During this time, I have never been disappointed by any of my interactions with their representatives. In my last interaction, I was helped by Nobel, whose friendly and patient demeanor helped me turn an unpleasant situation (losing my phone) into a minor mishap. He was patient, kind, helpful, personable, informative and empathetic to my situation. Flexibility, coverage and affordability were key factors for me to switch to US Mobile 6 years ago. I am still here because of their service team and representatives such as Nobel. As my life has evolved, so has my phone service needs, so I appreciate the flexibility that US Mobile offers. I am a hiker and often find myself in remote wilderness areas where only the Verizon network is available. US mobile's coverage has been flawless for me. Having the ability to change my plan off season, to have a discount as I re-enter college and to live my life without strings attached to a giant corporation and their suffocating antics is extremely refreshing.”

Posted 2 months ago

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US Mobile is rated 4.8 based on 2,819 reviews