US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 15th floor, New York, New York
Rating: 4.77

4.8 Rating 2,597 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,597 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I call into US Mobile quite a bit, and I am always ASTOUNDED at their level of service. Yesterday I worked with Adil and he was SO helpful. I hope US Mobile is paying him millions cause he deserves it.”

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Posted 4 years ago

“Omema made the whole process simple with no issues at all”

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Posted 4 years ago

“I had some data issues and I spoke with Customer Service Rep Adil provided the assistance I needed with excellence and in a quick, yet not rushed, manner. I would give Adil 10 stars if it were possible!”

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Posted 4 years ago

“Hassaan was great today, very fast resolved my problem. Please give him a raise”

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Posted 4 years ago

“I have been a customer of US Mobile for a few years and I have never had any problem! I love the service, I love the ease of help through chat and I think the pricing is terrific! I recommend US Mobile very highly!”

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Posted 4 years ago

“The customer service through chat is great! Answered all my questions quickly and was able to resolve port issues without any transferring. Much better than the other MVNOs I have dealt with.”

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Posted 4 years ago

“CSR Amna helped with a new number as I was having trouble with a person that turned out to be a scammer.......Amna promptly set up a new number for my phone to stop all contact.....US MOBILE is by far the best and fastest service I've ever encountered in the cell phone business ........Thank you and keep up the good work!!! Ralph Kirkland”

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Posted 4 years ago

“Best customer service for any cellular service I've used (vs. AT&T, T-Mobile, Verizon), willing to make it right if there is a miscommunication and I never have to wait more than a minute for service. Sometimes the layout of the site for adding features seems a little odd, but a quick chat with customer service and I'm ready to go in a minute or two. Thank you for making my day and keeping me connected and great prices!”

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Posted 4 years ago

“Unhelpful and unprofessional customer service.”

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Posted 4 years ago

“Great customer service, Adil is the best rep. from the US Mobile”

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Posted 4 years ago

“Very good gentlemen and was vcry helpful...”

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Posted 4 years ago

“Hassaan was awesome. Helped get my phone working and even put up with my myriad of questions about Pakistan and Karachi! Makes me like this company even more.”

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Posted 4 years ago

“Adil was the best. Extremely helpful great service.”

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Posted 4 years ago

“Service is great and their online chat is very efficient. They resolved SIM issues I was having promptly”

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Posted 4 years ago

“Thanks Haroon!!”

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Posted 4 years ago

“Adil was great! Helped me solve my problem not getting data, thanks!”

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Posted 4 years ago

“Hassaan was fantastic. Had an issue receiving sms (non iMessage messages) and she got me fixed up very quickly and easily.”

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Posted 4 years ago

“Adil helped me to deactivate voicemail because I was receiving a lot of spam messages. He issued a new number. I'm thankful for that.”

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Posted 4 years ago

“They have fast and friendly customer service. Extremely patient and flexibleMJ.”

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Posted 4 years ago

“Zobia gave fantastic support.”

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Posted 4 years ago

US Mobile is rated 4.8 based on 2,597 reviews