US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 6th floore, New York, New York
Rating: 4.75

4.8 Rating 2,626 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
6th floore,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I did some stuff wrong but got help. It worked out...the support lady was so sweet and helpfull”

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Posted 5 years ago

“Great service! Thank you Muhammad Affan, for helping me solving my problem faster than I though it would be!”

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Posted 5 years ago

“Syed helped me greatly switching phone... great service, everything was awesome - 10 stars!”

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Posted 5 years ago

“Aroosha provided good service in getting SIM card working on a new iPhone.”

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Posted 5 years ago

“Taha Khan was super friendly and attentive. I am with US Mobile for the past 2 years and I love the cool UX interface on their website + the very good quality of service.”

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Posted 5 years ago

“Taha Khan was very helpful in assisting me in what I needed regarding my cell service.”

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Posted 5 years ago

“Taha Khan was great and very helpful.”

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Posted 5 years ago

“The best mobile service ever. I really enjoying this service.”

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Posted 5 years ago

“Aroosha was very quick with his responses. Genuinely helped me guide through a confusing situation and fixed the problem.”

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Posted 5 years ago

“Taha quickly and kindly helped me out when I contacted US Mobile customer service chat. Honestly impressed with the service I received anytime I contacted their customer service. Thanks again Taha for your help!”

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Posted 5 years ago

“Syed Hasan was very helpful in assisting me with multiple needs for my mobile solution! I really appreciate his diligence and friendliness.”

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Posted 5 years ago

“Never bothered to ask for his name. But he is the best! Solved my problem very quick.”

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Posted 5 years ago

“US Mobile has been a wonderful and helpful company during the COVID-19 Pandemic! Their customer service rep today, Amna, easily was the nicest representative I'd ever had the pleasure of speaking to! I will be staying with them going forward, no question!!!”

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Posted 5 years ago

“Instant revival of my unlimited plan data. Never had such service from another company! A+ customer service.”

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Posted 5 years ago

“I have talked with agents but I had one agent that was the best. Nobel Abid was the best agent I have had. I have been going crazy because I need my phone number but he helped my be able to get my number back. So I appreciate US Mobile for such a skilled worker as Nobel Abid. ❤️🥰🥰🥰❤️❤️❤️🥰🥰 I love the chat option as well it’s easy not alotta work and I feel like I always have gotten someone fast.”

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Posted 5 years ago

“Really helpfulcustomer service!”

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Posted 5 years ago

“I’ve always had a soft spot for US Mobile and the genius that went into creating the name. It’s like I was one day dreaming that perfect dream.. You know the one! Perfect house, beautiful kids! Trophy wife named Kamil. Everything is just perfect! But one day I lost my us mobile sim card Somehow and my perfect life turned upside down and as soon as I thought that life was about to crash into the ocean.... Kamil answers the customer service request like a powerful guardian angel to make everything perfect again by the touch of a perfect finger..... 😘”

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Posted 5 years ago

“They do their best. It's the most anyone could expect”

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Posted 5 years ago

“Syed Hasan did a great job in helping me out with phone issues. He was patient and polite and friendly at all times...which can be difficult with tricky, time consuming issues. Thanks Syed, I hope your co-workers and supervisors appreciate you as much as I do. Best regards, Ann Fisher”

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Posted 5 years ago

“I needed to from Super LTE to GSM LTE and Kamil Khan was a big help when I wasn't sure how to go about it. Thanks Kamil!”

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Posted 5 years ago

US Mobile is rated 4.8 based on 2,626 reviews