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US Mobile Reviews

4.8 Rating 2,593 Reviews
95 %
of reviewers recommend US Mobile
Company Reviews Product Reviews
2,487
 Questions Insights Metrics Info
4.8
Based on 2,593 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read US Mobile Reviews

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Reed
Verified Buyer
“i've had several small issues, first with buying the incorrect phone for my service area, and then plan info i messed up as well as losing the phone before finding it again and needing a new sim card... the customer service is one of the fastest responding and most helpful i've had the pleasure to make use of... thanks...”
Helpful Report
(Moaz Malik) - Posted 6 years ago
Anonymous
Verified Buyer
“The flexibility in prices, choosing a plan is easy and attractive to those who want to cut on phone bills and are wise to their particular text and data usage.”
Helpful Report
(Hammad Ahmad) - Posted 6 years ago
Tim Coffey
Verified Buyer
“Quick reply to a very important question for me - with valuable information.”
Helpful Report
(Kaleem Ashraf) - Posted 6 years ago
Patsy
Verified Buyer
“I had a small problem activating my phones. The help I was given was wonderful. I am very happy with customer support. Thank you.”
Helpful Report
(Rizwan Ahmed) - Posted 6 years ago
Anonymous
Verified Buyer
“Responsive customer support, low cost, and the coverage actually works in my location.”
Helpful Report
(Rizwan Ahmed) - Posted 6 years ago
Anonymous
Verified Buyer
“Fair adjustable pricing based on usage, account activation and number porting couldn’t be easier”
Helpful Report
(Rizwan Ahmed) - Posted 6 years ago
Graham Shellshear
Verified Buyer
“Quick and very efficient service. Very helpful. A super company”
Helpful Report
(Hammad Ahmad) - Posted 6 years ago
Robert
Verified Buyer
“Very fast migration of phone number from Consumer Cellular. Thank you!”
Helpful Report
(Rizwan Ahmed) - Posted 6 years ago
Anonymous
Verified Buyer
“Excellent customer service via chat even during off hours.”
Helpful Report
(Rizwan Ahmed) - Posted 6 years ago
Anne Bradley
Verified Buyer
“This morning Hammad provided accurate and swift solutions. Thank you so much!”
Helpful Report
(Hammad Ahmad) - Posted 6 years ago
Anonymous
Verified Buyer
“Easy. Simple. No hidden fees or gimmicks Great option for the budget conscious consumer.”
Helpful Report
(Kaleem Ashraf) - Posted 6 years ago
Anonymous
Verified Buyer
“excellent service and affordable price”
Helpful Report
(Naeem Akhtar) - Posted 6 years ago
Anne Bradley
Verified Buyer
“I have a low income and I am very grateful to your great service and understanding when I have concerns or problems. They are always solved! Thank you for the solutions! Both Chat and phone service has been very reliable.”
Helpful Report
(Kaleem Ashraf) - Posted 6 years ago
Nick Allen
Verified Buyer
“Excellent; quick and very helpfull”
Helpful Report
(Kaleem Ashraf) - Posted 6 years ago
Ronnie Maughan
Verified Buyer
“Service has been so much better than VERY GOOD . Questions answered promptly and effectively . Thanks Appreciate the great service Ronald Maughan”
Helpful Report
(Shahmeer Shahzad) - Posted 6 years ago
Anonymous
Verified Buyer
“I'm always able to get to someone, when I need to. Yes, when I phoned in I was patiently walked through how to fix the problem. Your people are always very helpful.”
Helpful Report
(Hammad Ahmad) - Posted 6 years ago
Anonymous
Verified Buyer
“US mobile answers any question I have effectively. All I have to do is start a chat. This month, they also noticed that I had paid twice for an account and reached out to me to make sure I had intended to do this. Thanks!”
Helpful Report
(AbdulRafay Moeen) - Posted 6 years ago
Farid
Verified Buyer
“i did request to freeze my service for one day and they did that for me with no problem at all and on time . great customer service .”
Helpful Report
(Shahdab Younis) - Posted 6 years ago
DAVID HARD
Verified Buyer
“I absolutely love us mobile. Pay only for what you need.”
Helpful Report
(Shahdab Younis) - Posted 6 years ago
CJ
Verified Buyer
“I really loved how I could design my own phone plan. I also liked how I could change it every month as my needs changed. It was nice that I was never charged for going over data or texts and that I could buy more if I needed. The price was great for a single person and it worked well for me.”
Helpful Report
(Naeem Akhtar) - Posted 6 years ago
US Mobile is rated 4.8 based on 2,593 reviews
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