UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,441 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,441 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 27th April 2025

Anonymous

UTV Direct 5 star review on 26th April 2025

Anonymous

1022

Anonymous

Anonymous // 01/01/2019

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“Am not ordering anything else from you unless you’re the only person has it then I’ll still wait for somebody else to get it. Have a great day.”

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Posted 1 year ago

“General windshield came nicely wrapped. All parts were there. I did have to use soapy water on the rubber, heating in warm water was not enough. 100% better than the big moose windshield I had on the machine.”

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Posted 1 year ago

“Sales person Bill was very helpful. Talked to him a couple of times. Love our new Polaris Windshield!”

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Posted 1 year ago

“Communication after order is excellent. The windshield arrived when it was supposed to. The instructions are not so difficult to follow if you couple them with the pictures on the instructions pages. The rubber gasket were the haradest to put on correctly. The windshield is sturdy and does not rattle when in motion. The top part lets down easy and does not bounce or rattle on the hood of the Mule when properly secured as the instructions say.”

UTV Direct 5 star review on 8th August 2023

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Posted 1 year ago

“Excellent customer support and the products we received were outstanding in quality.”

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Posted 1 year ago

“The having to call to get things shipped to another address is an inconvenience, I understand the reasoning for this, but I won’t buy from here again. The gentleman who handles this side of the business is hard to get a hold of and unprofessional when trying to get things shipped.”

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Posted 1 year ago

“Very fast shipping!”

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Posted 1 year ago

“Everything was good. The rear bumper for my Can-am Commander looks good, order came in fast and it went on easy I'm happy with the whole think.”

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Posted 1 year ago

“Parts are easy to install and shipping was fast”

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Posted 1 year ago

“Mirrors did not fit.”

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Posted 1 year ago

“Excellent service, products and on time delivery!”

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Posted 1 year ago

“Highly recommend UTV Direct. customer service is top notch.”

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Posted 1 year ago

“Even though I appartently placed an incorrect order and I was warned no refund, would have nice to know that I was wrong by email. I believe I put my 22 Honda Pinoneer 1000-5 in the comments, there was nothing to tell that you don’t have to fit my unit. Enjoy my funds.”

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Posted 1 year ago

“Thank you for having the product I ordered and shipping it in a timely manner.”

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Posted 1 year ago

“Two products delivered were excellent for my application of my CFMOTO.”

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Posted 1 year ago

“Even though I have navigation problems in any website, I still managed to find my way around through utvdirect”

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Posted 1 year ago

“Sales person was very helpful, the tires I wanted were on back order but he helped me find a suitable replacement.”

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Posted 1 year ago

“Parts arrived quickly and fit perfect”

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Posted 1 year ago

“Customer service is fine. Aftermarket mirrors were of poor quality.”

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Posted 1 year ago

“Please use a different shipping company as my order got stuck in Alabama for 9 days and took almost 3 weeks to receive after it shipped.”

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Posted 1 year ago

UTV Direct is rated 4.6 based on 6,441 reviews