UTV Direct Reviews

Name: UTV Direct
Rating: 4.62

4.6 Rating 5,691 Reviews

92 %

of reviewers recommend UTV Direct

4.6

Based on 5,691 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 15th April 2024

Anonymous

UTV Direct 5 star review on 14th April 2024

Anonymous

UTV Direct 5 star review on 19th March 2024

Anonymous

1128

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still have not received the rest of my order”

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Posted 1 year ago

Hi Monty, You may have missed it, but some of our products are built to order and take a little longer for shipment. All products are listed where you order them how long it takes to ship out and this particular product is listed as 2-3 weeks before shipment. I hope this helps!

Posted 1 year ago

“Have not yet received a return order that was promised for a set of mirrors that don’t fit. Not sure if I would order again. Too much hassle to deal with.”

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Posted 1 year ago

“I have not received my damn bumper”

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Posted 1 year ago

Hi Jeff, Some of our products are made to order and take longer to ship out. Any product like this is listed as such on the product page, and HMF are listed as 4-5 weeks before shipment. I hope this helps.

Posted 1 year ago

“The shield purchased was removed pending fitment as per Super ATV product. Suppose to be credited back. Conversation with Bill Wright about this matter. Waiting for credit. Don’t know where the disconnect was about listing. Hopefully this is resolved soon.”

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Posted 1 year ago

“Low quality high prices”

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Posted 2 years ago

“Parts don’t fit properly”

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Posted 2 years ago

“The direction might as well be nonexistent, stuff was suppose to be scratch resistant. I had scratch on it before it was even installed. Not happy what do ever”

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Posted 2 years ago

“Not what I expected Could have gotten something a little less expensive same quality”

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Posted 2 years ago

“didn’t receive all the parts.”

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Posted 2 years ago

“Take foreverrrrrr to ship it out”

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Posted 2 years ago

“The arrival times are not accurate. I ordered a product on November 7th to ensure it would be here by Christmas, I have yet to receive even an email that it's been shipped. (44 days ago) ... The staff does not know what is going on when you call them. Very disappointed.”

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Posted 2 years ago

“I ordered a snowplow combo. I received it today. Two packages. The wench, snow plow mount, wench mount, side markers. But no snowplow.”

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Posted 2 years ago

Hi Fred, Every part ships separately so that we do not have to ship freight and can give you free shipping. The blade is still on its way.

Posted 2 years ago

“It's not exactly your fault, but it sure as hell aint mine.....I spent almost $1300 over 2 weeks ago for something very important that was all in stock and was supposed to be delivered. It was not delivered to me, I got 2 out of the 4 pieces. One was delivered to someone else which I found 3 days later.....damaged, the other is lost. My snowplow is useless without the last box, so here I set waiting for something to happen!”

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Posted 2 years ago

“I still have yet to receive the product I ordered.”

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Posted 2 years ago

“Very frustrating, was supposed to get my plow by Friday the 12th and this is in stock but they have done nothing yet.”

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Posted 2 years ago

“Missing parts.”

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Posted 2 years ago

“I still have not received my wiring harness I ordered”

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Posted 2 years ago

“Parts they said we in stock were actually backorder and I still haven't received them”

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Posted 2 years ago

“Don't I the Polaris midsize full door kept ice by is outdoor kept a spike for a 2020 wound because it does not fit well at all It. It let's air in where the Fender meets the hood had to put a 1" close foam piece there and was told by bill that Polaris assembled the body wrong , do you believe that . No support from UTV people at all , also zipper on the other door won't zip closed set 2 pictures showing flaw and no reply..Once they get your money say goodbye to any from any help from those people I don't recommend buying from this outfit”

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Posted 2 years ago

“Did not let the order go through”

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Posted 2 years ago

UTV Direct is rated 4.6 based on 5,691 reviews