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UTV Direct Reviews

4.6 Rating 6,626 Reviews
91 %
of reviewers recommend UTV Direct
Company Reviews Product Reviews
8,480
 Metrics
4.6
Based on 6,626 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read UTV Direct Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Nice product and very fast shipping”
Helpful Report
Posted 4 years ago
Chad Freeman
Verified Buyer
“Quick answers just hope it fits”
Helpful Report
Posted 4 years ago
DANA TAWNEY
Verified Buyer
“I had a somewhat difficult time at the pay point. It appeared to me to only allow PayPal or Amazon as a pay option. I thought, well, this is new and I didn't want to pay with either. So, it was my confusion but a website issue. Yo dot confuse the customer especially at the point of pay. I received a very quick and courteous email explaining the process. I have yet to receive my purchase but expect within a couple of days.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Very helpful with questions and the part fit perfect. Thank you”
UTV Direct 5 star review on 2nd December 2020
Helpful Report
Posted 4 years ago
Mason Boyce
Verified Buyer
“Was easy to use and found what I needed.”
Helpful Report
Posted 4 years ago
Mark Gustus
Verified Buyer
“Very good customer service”
Helpful Report
Posted 4 years ago
Jim Brown
Verified Buyer
“Straight forward site to navigate. Had the product I wanted.”
Helpful Report
Posted 4 years ago
""
Verified Buyer
“Found what I needed easy and ordered with ease”
Helpful Report
Posted 4 years ago
Gary Adams
Verified Buyer
“sales rep was very helpful as well as knowledgeable of the products. Sale was efficient. I would certainly look at your company for any future needs. Thank you”
Helpful Report
Posted 4 years ago
Ken McKee
Verified Buyer
“excellent company to do buissness with”
Helpful Report
Posted 4 years ago
Kyle Romans
Verified Buyer
“Phenomenal customer service, fast shipping, quality parts.”
Helpful Report
Posted 4 years ago
Kurt Clark
Verified Buyer
“Smart and Good people to deal With”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“One of a few side by side accessory companies that handle full size side by side parts and know what they're doing”
Helpful Report
Posted 4 years ago
""
Verified Buyer
“I found at shopping and navigation on your website was very easy and detailed. I'm looking forward to getting my front bumper and winch from you”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I was hoping for a feature where I could type in the make/model/year and double check to be sure my purchase would fit my ATV.”
Helpful Report
Posted 4 years ago
TIM FAIRCLOTH
Verified Buyer
“Great experience staff was very knowledgeable. Would definitely use again”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“I don't like your return policy, I was never going to order from you again but I figured I'd try one more time.”
Helpful Report
Posted 4 years ago
Steve Deaton
Verified Buyer
“All was fine . I received an e-mail after I placed my order wanting me to call and verify my shipping address because my billing was different from shipping.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Works great”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Tires for UTV have been on Backorder for 2 months,. Still have not received them.”
Helpful Report
Posted 4 years ago
UTV Direct is rated 4.6 based on 6,626 reviews
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