UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,626 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,626 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 3rd November 2025

Anonymous

UTV Direct 5 star review on 2nd October 2025

UTV Direct 5 star review on 2nd September 2025

UTV Direct 5 star review on 1st September 2025

Anonymous

UTV Direct 5 star review on 31st August 2025

1298

Anonymous

Anonymous // 01/01/2019

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“Nice product good reputation”

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Posted 4 years ago

“Usps says the label was incorrect and went to wrong address. They were nohelp and neither was utv. Person I talked to says they can't help it's up to usps and they won't help either. So you suck.”

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Posted 4 years ago

“Got exactly what I ordered and it was delivered on time. I will order from UTV Direct again.”

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Posted 4 years ago

“Superb customer service. Even with covid, the turn around time was less than a week. Thank you UTV direct! I look forward to my next purchase with you.”

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Posted 4 years ago

“Very Pleased”

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Posted 4 years ago

“East to navigate site with the parts I was looking for.”

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Posted 4 years ago

“Ordered a folding windshield for my 2009 Polaris Ranger XP EFI. Correct windshield arrived quickly, but was missing parts - velcro straps to attach the assembled windshield to the roll cage on the Ranger. Am still waiting for the missing parts - unable to use the vehicle as it was not deemed safe to operate without all straps in position. Buyers be sure to IMMEDIATELY compare the parts list to what was shipped to avoid delays in installing any product after receipt.”

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Posted 4 years ago

“Customer service is top notch. I will review the products I purchased at a later time.”

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Posted 4 years ago

“Easy to use good info”

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Posted 4 years ago

“Easy to navigate website.”

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Posted 4 years ago

“Great customer service and fast shipping!”

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Posted 4 years ago

“Ordered one day, received it the next day”

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Posted 4 years ago

“I also called and talked to a very pleasant lady. Excellsnt”

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Posted 4 years ago

“Great company to do business with. Very helpful in selecting the right plow and components.”

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Posted 4 years ago

Hi Chris, We apologize this happened to you, but it doesn't appear to be through us. The only order I can find for you is for a plow kit. Thank you!

Posted 4 years ago

“Great company”

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Posted 4 years ago

“I ordered yesterday and it came today. Amazed.”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“Simple to use and easy to find what you need. Thanks”

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Posted 4 years ago

“Not sure yet, have no idea when item we purchased will be delivered. Sure would like to know that information. Can not answer any of your review questions until you answer ours.....”

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Posted 4 years ago

“The only reason I didn’t go with the 5 star was because my payment account was charged twice to cover the pending of the amount. Not real pleased about having a addition $800.00 tied up and for something that says payment was received. Especially during the holidays when that money would be used for holiday shopping. Talked to Amazon and they explained the need to hold the funds to assure payment. If you have received your payment then there is no reason to be holding an additional same amount that is not in my account and available. Very displeased and was unaware that this was going to happen.”

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Posted 4 years ago

UTV Direct is rated 4.6 based on 6,626 reviews