UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,626 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,626 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 3rd November 2025

Anonymous

UTV Direct 5 star review on 2nd October 2025

UTV Direct 5 star review on 2nd September 2025

UTV Direct 5 star review on 1st September 2025

Anonymous

UTV Direct 5 star review on 31st August 2025

1298

Anonymous

Anonymous // 01/01/2019

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“We ordered a plow for our Ranger. The shipping was faster than we expected. The plow works really great. Customer service was amazing. I needed to change an add on after I ordered and UTV was quick to respond and was able to fix the order. I would give 10 stars for customer service if I could”

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Posted 2 years ago

“GOOD TO WORK WITH, SHIPPED PRODUCT TIMELY”

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Posted 2 years ago

“The product came as ordered and was in good condition. There were numerous packages. Because I live in the middle of know where, some packages took a bit longer. We began putting things together and missing parts to find them delivered in the next couple days. Very happy with this product.”

UTV Direct 5 star review on 31st December 2022

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Posted 2 years ago

“I ordered a windshield wiper for my side side on the phone sales told me one was enough it wasn’t I needed 2 I’ve had a terrible time trying to plow with one”

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Posted 2 years ago

“part was there early and install went well”

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Posted 2 years ago

“Very good service. Everything arrived exactly as described and fit perfect.”

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Posted 2 years ago

“The window fit great, and superfast shipping.”

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Posted 2 years ago

“Put a winch and plow on my rhino. Received great advice from UTV Direct and equipment arrived quickly. Have already plowed several times and everything works fantastic.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Everything I purchased from UTV Direct has arrived way sooner than expected. Supper easy website I’ll have to see what I need next !”

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Posted 2 years ago

“Good service. Only thing I struggle with is that many items were shipped from many locations to get my snowplow kit complete. I now have a pile of boxes in my shop that I "think" is the whole thing but am not sure. It would be nice to have an order list of where from and what the stuff is and an "we think you should have everything e-mail.”

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Posted 2 years ago

“Ordered week before Xmas said 1-2 weeks shipping & it arrived 3 days later was excited cz it was gift for son utv.”

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Posted 2 years ago

“Windsheild was delivered fast and safe and fit perfect”

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Posted 2 years ago

“Prices good and ordering was easy. Shipping was very prompt. My only gripe is that we ordered two windsheilds and they were removed from the original packaging and both jammed into one box resulting in minor scratches to the units(not in line of sight). I assume this was done to save UTV shipping cost.”

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Posted 2 years ago

“Parts arrived quickly and packaged well.”

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Posted 2 years ago

“Website and phone support were very informative and helpful”

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Posted 2 years ago

“The 72" KFI ploly plow and the viper elite 4500lb winch fit my 2016 Kawasaki Mule Pro fx Perfectly and work flawlessly, it only took roughly 2hrs to install and about 45min to wire up, I spoke with Bill in sales he is extremely knowledgeable on these sxs he use to do installs services and maintenence on all sxs's , he was extremely helpful when I discovered my order was missing 1 backing plate , Bill had it over nightfall to my house without hesitation, the plow only drops my Muel about an inch when the plow is up, I personally recommend type of light bar since when the plow is up it does block the headlights, but I highly highly highly recommend this plow and this company, you won't go wrong”