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UTV Direct Reviews

4.6 Rating 6,626 Reviews
91 %
of reviewers recommend UTV Direct
4.6
Based on 6,626 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read UTV Direct Reviews
Fast and efficient
Helpful Report
Posted 4 years ago
I got exactly what what I ordered and fast delivery thanks UTV Direct
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Posted 4 years ago
Very good service
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Posted 4 years ago
Fast shipping
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Posted 4 years ago
Very knowledgeable service!
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Posted 4 years ago
On July 2, I ordered a roof for my Ranger. I sort of forgot about it and then called at the beginning August to see where my order was. I was told it was back ordered. Again I forgot about it and called again in September. I was told someone would call me back. When they called I was told that they had been back ordered but a shipment had just come in (2 days ago) and that it would be shipped out by the end of the week. I FINALLY received my order on September 21. I understand that there are multiple things at play here but if it was backordered and they had standing orders to fill, why wait a week or more before you actually send the item out. They did offer my 2 T-Shirts for my inconvenience. Any to be fair I may order from them again as a past order came within just a few days of my purchase. It was just extremely frustrating that no one called to tell me about my order and it seems like it was just forgotten all together.
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Posted 4 years ago
Website easy to use , price was good and part arrived on time
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Posted 4 years ago
Recently received the wrong item, sent it back and they credited me the amount without the tax I paid or what it costs for shipping. Most places send a shipping label etc.... So not happy about the shipping and taxes of over$100. To send something back. Thx
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Posted 4 years ago
Fast sipping and good Quality parts
UTV Direct 5 star review on 13th October 2021
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Posted 4 years ago
Very good to deal with
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Posted 4 years ago
I liked that customer service called me and gave me the right part number for my horn kit . Great service
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Posted 4 years ago
UTV Direct was a great experience Bill was a great help and followed up with me to confirm my order was ok! I will be purchasing from them in the future :)
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Posted 4 years ago
it was great guality and easy assembly!!!
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Posted 4 years ago
Fast service will buy from them again.
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Posted 4 years ago
no problems good product and service
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Posted 4 years ago
Ordered a windshield for my 2021 Yamaha RMax it arrived the next day undamaged and what I ordered .
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Posted 4 years ago
staff very helpful, everything was great
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Posted 4 years ago
Very helpful
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Posted 4 years ago
Fast accurate delivery. The inferno heater for the can am trail works awesome!
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Posted 4 years ago
Fast delivery even in these times
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Posted 4 years ago
UTV Direct is rated 4.6 based on 6,626 reviews