UTV Direct Reviews

Name: UTV Direct
Rating: 4.61

4.6 Rating 6,626 Reviews

91 %

of reviewers recommend UTV Direct

4.6

Based on 6,626 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

UTV Direct 5 star review on 3rd November 2025

Anonymous

UTV Direct 5 star review on 2nd October 2025

UTV Direct 5 star review on 2nd September 2025

UTV Direct 5 star review on 1st September 2025

Anonymous

UTV Direct 5 star review on 31st August 2025

1298

Anonymous

Anonymous // 01/01/2019

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“Might have given a higher review if I had my tracking number sooner. Product was easy to find for the year I was looking for though 😉”

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Posted 4 years ago

“Fit perfect and delivery”

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Posted 4 years ago

“You mailed to the wrong house number”

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Posted 4 years ago

Hi Dana! Our system prints the shipping label to the address in the order, we are not able to change it so it shipped to the address that was entered when you placed your order. We apologize if USPS left this at the incorrect address.

Posted 4 years ago

“Very good to deal with”

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Posted 4 years ago

“The shipping was very fast. I was not expecting my product that I ordered before our trip and it arrived before. It was great to get it early. Thank you”

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Posted 4 years ago

“I was looking for a power steering kit for my 2016 Polaris Ranger XP900. I liked the way the web site displayed the different applications. It was easy to find my application. I did call to verify the cost and availability. A very pleasant woman answered my questions and was very knowledgeable about the product. I received the kit 2 days later.”

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Posted 4 years ago

“Had a small problem with part of my order (missing parts) It was taken care of quickly and easily, great customer service”

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Posted 4 years ago

“Order a top for a Kawasaki Mule received in a couple of days easy to install!”

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Posted 4 years ago

“easy site to work on , so far good .”

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Posted 4 years ago

“Awesome people to work with. Just had one problem the wrong part was sent in the door kit was not there fault. Working with Bill and Krystle awesome people to work with to get this resolved.”

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Posted 4 years ago

“excellent service”

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Posted 4 years ago

“A great site to navigate and competitive prices and very knowledgeable staff.”

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Posted 4 years ago

“Fast shipping, fast delivery, easy install and fit perfectly!”

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Posted 4 years ago

“I order my UTV roof on Saturday received it on Tuesday. They kept me informed all along the way. Got it installed in about 30 minutes. Very pleased!!”

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Posted 4 years ago

“Quick response and shipping”

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Posted 4 years ago

“Windsheild was exactly as promised. Easy to order on the website as long as the consumer reads the details. UTVDirect was very clear to help make sure the consumer orders the correct part for their machine. Thank you for the help.”

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Posted 4 years ago

“Look I thought throughly to see if the mirror would fit my mule - it said yes ordered it it does not fit”

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Posted 4 years ago

“Good product.”

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Posted 4 years ago

“Crazy fast shipping. Looking here first for all parts from now on.”

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Posted 4 years ago

“Great customer service to resolve issue I had with manufacturer. Linda was great. Also, Site is easy to navigate. Had a great supply for my not so mainstream CF Moto utv.”

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Posted 4 years ago

UTV Direct is rated 4.6 based on 6,626 reviews